How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORETrue Plumbing, Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 1,447 Google reviews
Report card
Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired True Plumbing, Heating & Cooling for 8 kinds of job.
True Plumbing, Heating & Cooling for sewer repair
Clear ✕All 27 Google reviews tagged “Sewer repair”
Super responsive and communication was excellent.
Billie was awesome! He was very helpful, explained everything, and did a great job!
About two months ago, we had a serious sewer backup that caused sewage to come up through the toilet and bathtub in our lower-level bathroom. It was a stressful and unpleasant situation, to say the least. Ignacio from True Plumbing Atlanta came out and was professional, confident, and trustworthy from the start. He…
Hunter was great! Very professional and super knowledgeable! Really appreciated his help!
We had a great experience having True Plumbing perform our sewer and waterline replacement. Kyle and team were super easy to work with, were on time, clearly explained the scope of work, and were communicative around updates and progress. Strongly recommend them as a service provider.
True Plumbing did a great job replacing our sewer line. It was an extensive project, and they did the work quickly while ensuring that we were updated on every step of the process. Their crew was polite and professional. We will definitely work with them again for any future plumbing projects that need to be done.
Technicians where friendly and knowledge. Completed job in a timely manner. Kept me informed of everything Will recommend them. Thanks for your service
Inacio was super professional and timely in helping scope our main sewer line for tree root blockage. He was able to provide insight and tips as well as install a new toilet. He spent plenty of time explaining everything through the process and would highly recommend and use them again.
James and team were fantastic to work with. Hugely knowledgeable and very thorough from start to finish. They handled both a hot water heater install as well as cast iron pipe removal and kept me updated through the entire process. Highly recommended!
True Plumbing literally saved Christmas. Kim and Matt (and their teams) went above and beyond to get our sewer line replaced before Christmas. They helped make a bad situation better with integrity, kindness, and practical solutions. I'm a customer for life after this experience.
We had a major sewer stoppage at our office and True Plumbing was out promptly and fixed the issue. They didn't try to oversell us a new sewer line and gave us a fair price. Very trustworthy and responsive!
Max and his crew were knowledgable and effective, even helping us navigate a complicated matter with the county.
Matt and his team with True plumbing were exceptional! We had a huge job that we vetted several companies to do, but True plumbing was the only company that had a solid plan with the least disruption to our property and even a back up contingency plan. They were friendly, courteous, efficient and cleaned up…
I had to have my sewer line replaced. Although this was not an exciting thing for any homeowner, James, Josh and other crew members made this undertaking seamless. Their communication throughout the process, professionalism and attention to the little things was top notch. They also worked LONG days in the cold to…
We had a clog in our main house drain that was causing a back flow issue in our basement. I called after hours and received a call back from Paul within minutes. He offered to send someone out the same evening (after 7pm)! After a brief discussion about the issue, we both determined it could wait until the next…
Sean is professional, helped me in understanding the issue and went above and beyond in fixing the issue.
they were friendly, competent, and efficient. they also communicated well, explaining the issues found and how they would fix it. they showed before and after photos and videos. I will recommend them.
Mike did a fantastic job and really seemed to care about doing a great job. Very professional, knowledgeable, and took the time to explain things to me. Also helped problem solve a few issues with suggestions and True Plumbing will be returning next week to do more work and probably install an electric water…
True Plumbing is amazing! They have done all size repairs for us and there pricing is honest and fair! They are prompt and courteous from when you first call in to book to the technician that comes to the house! We have had Adam Christmas a few times and he is just amazing! It’s hard to find great people to do work…
True Pluming was way more affordable than the other handful of plumbers I called. They were very responsive and Matt was very knowledgeable. Highly recommend.
Matt was fast, organized and explained the situation clearly. The team cleaned up after the job. 10/10 Would hire again!
I can not recommend this company enough. I would give them 10 stars if I could. What we thought was a bad clog turned out to be bad pipes requiring replacement of our main sewer line. Ryan and Paul spent our initial diagnostic visit elbows deep in the ground to give us temporary relief until we decided how to move…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 159 | $173–$607 |
| Plumbing leak detection | 155 | $114–$417 |
| Plumbing pipe repair | 147 | $292–$1.4k |
| Plumbing leak repair | 102 | $246–$517 |
| Water heater installation | 87 | $1.2k–$2.5k |
| Faucet repair | 68 | $228–$580 |
| Drain cleaning | 64 | $209–$529 |
| Water heater repair | 47 | $161–$658 |
