How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORETrue Plumbing, Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 1,447 Google reviews
Report card
Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired True Plumbing, Heating & Cooling for 8 kinds of job.
True Plumbing, Heating & Cooling for toilet installation
Clear ✕All 26 Google reviews tagged “Toilet installation” · showing 20
Billy did a great job replacing my toilet. He helped with picking out the right one that would fit the bathroom rough in, and was very accommodating. Earlier, Max and Zach did a great job replacing a tank gas water heater with a tankless one. Very happy with their work and with the new water heater! Zach also came back to help with the toilet install.
Very nice, efficient, and knowledgeable employees.
Max is awesome. Very knowledgeable and works to be fair on pricing. Best ever!!! Fair and thorough. And professional. So glad I found max and true plumbing!!
Reliable, courteous, responsive, fairly priced, trustworthy
Very professional. Super nice. Did a great job.
Inacio was super professional and timely in helping scope our main sewer line for tree root blockage. He was able to provide insight and tips as well as install a new toilet. He spent plenty of time explaining everything through the process and would highly recommend and use them again.
Are there 10 stars?
True Plumbing technicians are thorough, timely, and show exemplary customer service. The communication both verbally and then in writing with photos ensures that you as a consumer you ate fully aware of the issues and most importantly of next steps. EVERY member of the team from the office to those in the field are…
True Plumbing is the only plumbing company I will use from now on. They are honest, knowledgeable and professional and don’t try to upcharge you or fix things that don’t need fixing just to make money. I first starting working with True Plumbing 12 years ago when it was just Ryan and maybe one or two other…
My experience with Max Ososkalo of True Plumbing was excellent and deserves a higher rating than 5!!! He came on time, looked at the piping layout with me, convinced me that I did not need to make the piping modifications I was contemplating, showed me that the easiest approach was to just pull up the toilet and…
Gary was the technician for our service. He arrived early and was extremely helpful. He diagnosed the problem and due to the cost of the part, I decided to go with a new toilet. I asked him if he could provide today and he said yes. He told me he would come back in an hour and it would two hours to install. I give…
I recently used True Plumbing to move supply and waste lines for two bathroom sinks and a bathtub. They also updated a shower. The project was somewhat complicated due to design elements. The professionals at True were thoughtful, thorough and price competitive. They are honest and do good work. I can strongly recommend
True Plumbing was easy to work with, and did exactly what I asked on time and completely. Prices are very competitive. Good with high-end plumbing fixtures. True Plumbing is my new go-to plumber. Highly recommended.
Matthew was excellent! Very knowledge, on time, super friendly, and very thorough. He even alerted me of a dangerous problem with my HCAC. So glad I went and had everything he recommended done. My plumbing is in top shape now.
Excellent explanations and service. Cleaned up everything.
Fantastic company! Would definitely recommend! Super professional and on time!
My pipe leak was a difficult situation and Mike’s quick response, knowledge and quality of work made the situation less stressful and manageable. I can confidently recommend True Plumbing. They had my best interest in mind with their recommendations and can be trusted.
Mike and Nick did an excellent job they kept the work area clean since they knew that was important to me they were so patient with all of my questions. They repaired the toilet flange & another pvc pipe that was leaking in my crawl space. They were on time and took their time. I highly recommend these guys and that…
True Plumbing is GREAT. They are responsive and reliable. I have had them work on a number of plumbing issues at my house and have always been happy with the results.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 159 | $173–$607 |
| Plumbing leak detection | 155 | $114–$417 |
| Plumbing pipe repair | 147 | $292–$1.4k |
| Plumbing leak repair | 102 | $246–$517 |
| Water heater installation | 87 | $1.2k–$2.5k |
| Faucet repair | 68 | $228–$580 |
| Drain cleaning | 64 | $209–$529 |
| Water heater repair | 47 | $161–$658 |