How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORETrue Plumbing, Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 1,447 Google reviews
Report card
Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired True Plumbing, Heating & Cooling for 8 kinds of job.
True Plumbing, Heating & Cooling for toilet repair
Clear ✕All 159 Google reviews tagged “Toilet repair” · showing 40
Billy Ochoa-Orozco was absolutely the best- knowledgeable, friendly, and honest and fair pricing. I wish every repair person was more like him. Great job fixing a leaking toilet seal.
Inacio did a great job!
True Plumbing Heating and Cooling is the best Plumbing and HVAC company in the Atlanta area and all of North Georgia. They are honest and the quality of work is second to none. They make it easy and you can be confident your plumbing and HVAC systems are properly serviced. The very best
Hunter was friendly, knowledgeable and quickly replaced the leaking hose under the toilet. Price was great too (and 2% cash discount). Will definitely hire this company again
Repaired by leaking toilet in 90 minutes. Very polite!
Great experience . Gary was very good. Fixed both my problems. These guys are always on time and friendly and knowledgeable
Excellent service as always from True Plumbing. They go above and beyond to be helpful and the people they send always know what they're doing! They keep you informed and call when they are on the way. Very reasonable prices compared to some other plumbing companies.
Mr. Hunter came and checked out our basements dump pump and the toilets and was so knowledgeable on what needed to be fixed and what was working and would save us money big time. I’m so grateful to him. Excellant customer service, positive attitude, took his time to explain what each issue was.
The plumber who came out did a phenomenal job was very personable and I am beyond appreciative for everything.
Gary was professional, patient, courteous, and knowledgeable. He took the time to walk through and check everything for me. He pointed out a couple of things that I should monitor that did not require any intervention at this point in time, which was greatly appreciated. I would recommend him and True Plumbing highly!
Such a great company. I am so glad I chose them. My Plummer Technician Kyle was awesome. He was very friendly,efficient, and all around plesant to interact with. He got my situation handled with excellent customer service. I would definitely use this company again.Great job everyone across the board.
Excellent customer service!
Good work in a kind and hardworking atmosphere.
Hunter at True Plumbing was fantastic. Due to how we rely on water for the shop, he was able to make the repairs quickly to get us back up and running with minimum down time. Highly recommend and will use them for all future needs.
On this consult visit for a toilet repair Gary was very courteous, and knowledgeable. Explained my options clearly. Gary did a great job!
True Plumbing (Ross in particular) did a great job in helping with my HVAC issues. He gave me a very solid explanation of the issues along with very clear explanation of the solutions. He was on time, very knowledgeable and very professional. I would recommend True and Ross for any HVAC problem.
Gabriel was pleasant to work with and able to quickly find the root issue. He repaired the issue same day and was in and out in a couple of hours. He also found an issue with our water heaters and repaired that. We would definitely use them again.
Quick Friendly Thorough Skilled & Reasonably Priced! What more can you ask for?! HIGHLY RECOMMEND!
Hunter was amazing!!!! He showed up very quickly and was so helpful and knowledgeable. He got a lot accomplished in a short amount of time. He was very reasonable and took time to show and explain things to us.
True Plumbing is a fantastic, professional company for all your plumbing needs. We had a leaking toilet and since our house is 20 years old we decided to replace all 3 toilets. We ordered the toilets that Ryan recommended, they were delivered on Wednesday and Ryan was out on Friday to replace them all. Ryan was…
Very congenial and explained the repairs needed to 2 toilets and replacement. Tankless water heater drained and serviced.
Very pleased with service from Max and Robert.
He came on time and was efficient and honest and explained everything that was going on. I so appreciate the nice work done.
Gary explained everything to us before starting including the price of each repair. He was quick, efficient and very professional.
Gabriel was very professional , explained everything and fun to talk to
They came out and were very professional. Completed the work and we are very pleased. Special thanks to Gabriel and Robert
Excellent
Gabriel was terrific. have used him many times highly recommed
So professional I’ve used this company twice and have been so pleased.
True Plumbing was great. Honest, communicative, helpful, and fair. We will absolutely hire them again.
Great job! Fair price. Quick and efficient.
Great service. Punctual, knowledgeable and communicative! True Plumbing is our new “go to” plumber! We have tried many plumbers; Max and Hunter were the best! They went above and beyond to look at all put issues and make thoughtful recommendations.
Hunter is great! Very professional and also trustworthy
Explained the issue clearly and great customer service!
Gabriel from True Plumbing was excellent! He fit me into the schedule immediately and kept me updated as to when I could expect his arrival. He worked so quickly that I couldn’t believe it when he said he was done. He was polite, knowledgeable and very professional. It was fantastic to see everything he fixed…
Came on time and was very professional. Would recommend.
He has done work for me before, and I specifically asked for him, and I have also referred him to a friend who also used him. He just instills so much confidence because he is knowledgeable, thorough and efficient Very considerate and cleans up everything I will use him for my next Plumbing need as well
I had a great experience with this company. Very quick and efficient work, good communication, and wonderful friendly service. Highly recommend!
Quick response and great work. Gabriel is a real asset to your public face. Will definitely call again!
Kyle Trotman from True Plumbing came today to fix a problem in one of our toilets and a sink. Kyle did a terrific job fixing the problem and also adjusted a stopper that wouldn’t close correctly in another bathroom sink. Everything is now in excellent working order! Kyle was knowledgeable and easy to work with. I highly recommend him and True Plumbing.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 159 | $173–$607 |
| Plumbing leak detection | 155 | $114–$417 |
| Plumbing pipe repair | 147 | $292–$1.4k |
| Plumbing leak repair | 102 | $246–$517 |
| Water heater installation | 87 | $1.2k–$2.5k |
| Faucet repair | 68 | $228–$580 |
| Drain cleaning | 64 | $209–$529 |
| Water heater repair | 47 | $161–$658 |
