True Plumbing, Heating & Cooling

Billy Ochoa-Orozco was absolutely the best- knowledgeable, friendly, and honest and fair pricing. I wish every repair person was more like him. Great job fixing a leaking toilet seal.

Inacio did a great job!

True Plumbing Heating and Cooling is the best Plumbing and HVAC company in the Atlanta area and all of North Georgia. They are honest and the quality of work is second to none. They make it easy and you can be confident your plumbing and HVAC systems are properly serviced. The very best

Hunter was friendly, knowledgeable and quickly replaced the leaking hose under the toilet. Price was great too (and 2% cash discount). Will definitely hire this company again

Repaired by leaking toilet in 90 minutes. Very polite!

Great experience . Gary was very good. Fixed both my problems. These guys are always on time and friendly and knowledgeable

Excellent service as always from True Plumbing. They go above and beyond to be helpful and the people they send always know what they're doing! They keep you informed and call when they are on the way. Very reasonable prices compared to some other plumbing companies.

Mr. Hunter came and checked out our basements dump pump and the toilets and was so knowledgeable on what needed to be fixed and what was working and would save us money big time. I’m so grateful to him. Excellant customer service, positive attitude, took his time to explain what each issue was.

The plumber who came out did a phenomenal job was very personable and I am beyond appreciative for everything.

Gary was professional, patient, courteous, and knowledgeable. He took the time to walk through and check everything for me. He pointed out a couple of things that I should monitor that did not require any intervention at this point in time, which was greatly appreciated. I would recommend him and True Plumbing highly!

Such a great company. I am so glad I chose them. My Plummer Technician Kyle was awesome. He was very friendly,efficient, and all around plesant to interact with. He got my situation handled with excellent customer service. I would definitely use this company again.Great job everyone across the board.

Excellent customer service!

Good work in a kind and hardworking atmosphere.

Hunter at True Plumbing was fantastic. Due to how we rely on water for the shop, he was able to make the repairs quickly to get us back up and running with minimum down time. Highly recommend and will use them for all future needs.

On this consult visit for a toilet repair Gary was very courteous, and knowledgeable. Explained my options clearly. Gary did a great job!

True Plumbing (Ross in particular) did a great job in helping with my HVAC issues. He gave me a very solid explanation of the issues along with very clear explanation of the solutions. He was on time, very knowledgeable and very professional. I would recommend True and Ross for any HVAC problem.

Gabriel was pleasant to work with and able to quickly find the root issue. He repaired the issue same day and was in and out in a couple of hours. He also found an issue with our water heaters and repaired that. We would definitely use them again.

Quick Friendly Thorough Skilled & Reasonably Priced! What more can you ask for?! HIGHLY RECOMMEND!

Hunter was amazing!!!! He showed up very quickly and was so helpful and knowledgeable. He got a lot accomplished in a short amount of time. He was very reasonable and took time to show and explain things to us.

True Plumbing is a fantastic, professional company for all your plumbing needs. We had a leaking toilet and since our house is 20 years old we decided to replace all 3 toilets. We ordered the toilets that Ryan recommended, they were delivered on Wednesday and Ryan was out on Friday to replace them all. Ryan was… Read full review

Very congenial and explained the repairs needed to 2 toilets and replacement. Tankless water heater drained and serviced.

Very pleased with service from Max and Robert.

He came on time and was efficient and honest and explained everything that was going on. I so appreciate the nice work done.

Gary explained everything to us before starting including the price of each repair. He was quick, efficient and very professional.

Gabriel was very professional , explained everything and fun to talk to

They came out and were very professional. Completed the work and we are very pleased. Special thanks to Gabriel and Robert

Excellent

Gabriel was terrific. have used him many times highly recommed

So professional I’ve used this company twice and have been so pleased.

True Plumbing was great. Honest, communicative, helpful, and fair. We will absolutely hire them again.

Great job! Fair price. Quick and efficient.

Great service. Punctual, knowledgeable and communicative! True Plumbing is our new “go to” plumber! We have tried many plumbers; Max and Hunter were the best! They went above and beyond to look at all put issues and make thoughtful recommendations.

Hunter is great! Very professional and also trustworthy

Explained the issue clearly and great customer service!

Gabriel from True Plumbing was excellent! He fit me into the schedule immediately and kept me updated as to when I could expect his arrival. He worked so quickly that I couldn’t believe it when he said he was done. He was polite, knowledgeable and very professional. It was fantastic to see everything he fixed… Read full review

Came on time and was very professional. Would recommend.

He has done work for me before, and I specifically asked for him, and I have also referred him to a friend who also used him. He just instills so much confidence because he is knowledgeable, thorough and efficient Very considerate and cleans up everything I will use him for my next Plumbing need as well

I had a great experience with this company. Very quick and efficient work, good communication, and wonderful friendly service. Highly recommend!

Quick response and great work. Gabriel is a real asset to your public face. Will definitely call again!

Kyle Trotman from True Plumbing came today to fix a problem in one of our toilets and a sink. Kyle did a terrific job fixing the problem and also adjusted a stopper that wouldn’t close correctly in another bathroom sink. Everything is now in excellent working order! Kyle was knowledgeable and easy to work with. I highly recommend him and True Plumbing.

Great experience. Gabriel was very professional!

This was first time of using this company. Kyle with True Plumbing was professional, and communicated well. He did an excellent job with resolving our issue.

Hunter arrived within 30 minutes of my call. He was so very polite and quickly went to work unclogging 2 toilets for my handicapped client. I am very impressed with True plumbing and will continue to have them as my go to plumber. Yay for True plumbing.

Great worker ! Thanks for coming to our aide.

Very helpful, took his time to properly diagnosed the problem and fixed it

True Plumbing is our go to plumber for our Corporate HQ in Duluth, GA. Always courteous, prompt and Professional.

Had a toilet with a bad flapper and the water would not stop running. Called true plumbing and requested Matt come fix it. Made appointment for Wednesday 2/11 in the afternoon. He showed at around 2:30. Was nice as could be. Had the problem fixed in a half hour. Matt is so competent. I am very impressed by him. 😁

Gary was great. Well informed and helpful.

Excellent Service.

True Plumbing has helped us when others could not. Always communicative, online and a fair price. They are my go-to from now on.

True plumbing is so professional, fair- priced, and their workers are so knowledgeable - I always know I am going to have a quality tech who wont waste my time or money and they always get the fix done right the first time. . I wont use anyone else. Yesterday Hunter came out and immediately diagnosed my issue -… Read full review

Max came out removed my toilet and snaked it out. He was able to get the pipe unclogged and pulled out a bunch of hair along with some flushable wipes and tooth floss! In addition as a courtesy to me, he looked at another toilet we had that was loose at the base and secured it with some caulk. My wife and I are satisfied …a job well done.

True Plumbing arrived within the appointment window. The technician introduced himself (Gabriel)and was courteous.Took a look at the job and presented me with the various options that I had. I chose the option that was best for me.

Gabriel did a terrific job! He “Saved Christmas!” True Plumbing is Best.

Gabriel with True Plumbing was very courteous and fixed several plumbing issues in my home. He is professional and competent.

Thinking that I had cracked our toilet after installing a new flush kit, I called True Plumbing for a new commode installation. Max was dispatched the next morning and quickly discovered our toilet was not cracked. After a few minor bolt adjustments, our commode was like new. Thanks, Max and True Plumbing!!! Terry K.

Great experience! They worked us in the same day and James was in and out in less than 30 minutes. Very professional and easy to work with.

Max came to my townhouse yesterday for some bathroom issues and did a terrific job! I have used True Plumbing before at my townhouse and at my house and they are always very, very good. Their customer service skills are excellent and their plumbing knowledge and skills are just as good. I highly recommend True… Read full review

Hunter was fantastic! So personable and professional and was able to figure out and fix our plumbing issue with ease. Highly recommend using him!

We've been using True Plumbing since we were one of their first customers many years ago and a one-plumber shop with Ryan the founder, and they never fail to impress with their timeliness, accessible near term scheduling, and professional/knowledgeable staff. Reasonable prices from not having big-box advertising… Read full review

We had an outstanding experience with Emiliano! Another plumbing company told us we needed thousands of dollars in repairs, so we sought a second opinion. Emiliano came out, assessed the issue thoroughly, and was honest from the start. He explained exactly what was going on, provided a straightforward solution, and… Read full review

Kyle was a great help with finding a leak and toilet repair.

Tru Plumbing is the BEST!! I do not know what we would do without them. We have used them multiple times for multiple issues!

Kyle from True Plumbing is a pro's pro! Very prompt, extremely knowledgeable. He identified the problem and fixed it fast. I highly recommend Kyle and True Plumbing!

Kyle, at True Plumbing, is a friendly experienced plumber. He installed a new kitchen faucet for me. It works great and is very attractive. He also worked on a problem toilet I have. He stayed with the issue until it was resolved. Kyle is a very good diagnostician.

Emiliano came to work on some plumbing issues we were having and was great to work with. He was professional, friendly and helpful and did not try to push on unnecessary changes. Fixed our toilet and a leak within one visit, Bonus, our cat liked him too. This company costs slightly more than an independent plumber… Read full review

fAbulous work. Quick to respond. On-time arrival. Kyle was polite and very capable. Pricing was reasonable. They are now my go-to plumber.

Would highly recommend True Plumbing for all your plumbing needs! Gabriel was fantastic and so easy to work with. We had several items we needed taken care of in our new home, including a water heater replacement and a kitchen sink replacement. He and his associate were able to take care of everything in one day!… Read full review

True Plumbing was prompt and figured out where our leak was. Shout out to that company and in particular to Hunter who found the leak and fixed it!

Emiliano was great and very knowledgeable. He was efficient and didnt try to oversell me.

Great experience. Gabriel was here at the beginning of the window, was very thorough in his evaluation of the work I knew I needed and pointed out another issue that needed addressing. Great explaining and there was no pressure to buy the additional work. Told me of ways to save on the costs for the 3 toilets that… Read full review

Great experience. Called for an appointment for some non-emergency plumbing work and was still able to get a next-day appointment. Matt showed up on time and was great to work with. Explained everything clearly and did not try to sell us anything we didn’t need.

We had the pressure intake value replaced that controls the pressure into our house. We also had the pipe and facet repaired to close the value correctly and had our toilet repaired. Excellent work, very satisfied and was reasonably priced.

From start to finish, the service and communication was amazing! Our plumbing issue was worked into the schedule pretty quickly; I was able to schedule online over the weekend and have my issue fixed early Monday - ahead of the quoted time! Out tech, Hunter, was very communicative and gave great feedback and… Read full review

Emiliano Was polite, knowledgeable and fixed my problems.

Honest, hardworking, and knowledgeable! He came in and evaluated my plumbing system and its needs and provided a prompt and reasonable quote! Thanks!

Max did a great job!!

True plumbing responded ahead of estimated time and provided comprehensive recommendations. Gary was an outstanding technician, and we recommend True Plumbing without reservation.

Excellent, courteous Service Explaining problems and options. Knowledgeable and skilled. Stoppage was diagnosed and cleared. Thank you, James.

Great experience! Personable and trustworthy.

I am so pleased with our True Plumbing experience! The Customer Service team is quick to answer the phone and is accommodating with appointment times. Our plumber, Gabriel, showed up on time and was very patient with all of my first-time homeowner questions. He did exceptional work with replacing our water heater… Read full review

I had issues with two toilets in my house. Hunter came out and quickly diagnosed the issues and replaced both fill valves. I also had a sink that was starting to drip so he replaced the faucet cartridges. All problems solved. I’ve been using True Plumbing for the past 6 years. They’ve been great every time.

Gabriel was knowledgeable and efficient performing the service.

Called yesterday afternoon and asked for a couple, nonemergency repairs. They were able to send a professional today. Very much appreciated! Fixed a broken Upstairs bathroom shink and a woobly toilet. Excellent work. The plumber was very professional and offered several suggestions for the care and cleaning of… Read full review

Gabriel was out today. Friendly, fast, and at a good price. True Plumbing always does great work.

Been using them for years. Always great service. James is the best!

They were fabulous in every way. Highly recommend as long as I can get them back to my house to do more projects!’n😅😅😅

Really nice! Dash friendly and affordable service. Thank you so much for fixing the running toilet.

Fast, efficient, and trustworthy! Third time we have used them. Can’t recommend them enough!

My office had a plumbing issue. Hunter was very efficient, professional, and honest. If I ever need another service True offers they will absolutely be the only call I make!

True Plumbing is the only plumbing company I will use from now on. They are honest, knowledgeable and professional and don’t try to upcharge you or fix things that don’t need fixing just to make money. I first starting working with True Plumbing 12 years ago when it was just Ryan and maybe one or two other… Read full review

Cody and Adam did a superb professional job of addressing multiple plumbing issues and even were able to fix exterior gas lanterns. They were kind efficient professional and executed the job superbly

Excellent experience with Cody and James. They called ahead and showed up on time. Fixed a few wobbly toilets, one that was leaking into the basement. Both were professional and knowledgeable, explaining the work they proposed very clearly, along with answering various questions i had about pressure and plumbing… Read full review

True Plumbing was a great referral from a friend. Joe was full of knowledge, informative, and efficient. Three jobs were completed within an hour, I received timely communication before their arrival, and Joe walked me through all the work that was completed. I would definitely hire them again!

Great job very professional

True Plumbing is everything you would want to have as a professional plumbing company for your home. Kyle Trotman was able to help us identify a problem with the water pressure that we didn’t know we had and also moved our cut off valve to a perfect location. I will recommend this company to friends and neighbors… Read full review

Great service! Fixed my leaking toilet.

Inacio was very knowledgeable, professional, on time and super young man!!! Highly recommend this company!!!

I had an issue with the pump and toilet in my rental unit. They responded immediately, had it fixed and a new toilet installed same day. Gary was professional, walked me through everything and I’m very happy with the price I paid. Will definitely be using them from now on.

True plumbing delivered. Great care from start to finish. They were responsive the entire way, showed up on time, gave me my options and did high-quality work. I would recommend them to anyone!

Professional service and quality work from start to finish

I can not say enough about this company. I’ve been using them for a number of years and I have the same experience every time. They are so easy to work with from initial contact to job completion. Today my technician was Max - great advice and explanations. 5 stars is easy to award.

This was the third plumber to come but the first one who could actually clear the clogged toilets!

Repair man recognized problem right away and immediately set about replacing the supply line to the toilet. He also made recommendations that we should do. But he didn't pressure us to do anything right now. I appreciate his thoroughness. He did a very good job

Sean was extremely thorough and took his time to explain everything to me. He also checked my current plumbing beyond what I was requesting to ensure there were no other issues. I will definitely use them again.

Gary was great. Quick fix on a toilet. Thanks!

Wonderful service by True Plumbing! This is our second time using them. Easy to book, they are available quickly, arrive promptly with the call-ahead courtesy call. Our plumber, Matt, was great: knowledgeable, thorough, professional, a hard worker and easy to talk with about what was going on. True is our go-to plumber!

Love you guys! Thank you!

Very professional and knowledgeable

Everything broke on a Sunday evening. The toilet wouldn't stop running, the cut off valve didn't work, then the house started rattling off the foundation when the water ran anywhere in the house. We had to cut off the water to the whole house. I was so stressed. We contacted 4 different plumbers on Monday… Read full review

Clogged sink and shower

Both experiences with this company have been professional. Our issues were fixed properly in one visit, and the technician was even nice enough to bring in our Amazon package. Would definitely recommend!

Had True Plumbing out to install refrigerator water line and new box/shut-off valve. Also rebuild toilet mechanism. They were very responsive, communicative and did great work. Joe was excellent!

Matthew was excellent! Very knowledge, on time, super friendly, and very thorough. He even alerted me of a dangerous problem with my HCAC. So glad I went and had everything he recommended done. My plumbing is in top shape now.

Gary and His assistant were amazing.They were so respectful so polite exactly on time cleaned up everything. They did such a wonderful job that I have never had plumbers who were so professional and caring and a actually did a clean job. Thank you so much I would never use any other plumbers and I would highly… Read full review

Excellent service and professional. Adam was very knowledgeable about what we needed and he was very patient and understanding. We definitely will have him back out to do more proactive maintenance. Very happy with everything he did for us.

True Plumbing is amazing! They have done all size repairs for us and there pricing is honest and fair! They are prompt and courteous from when you first call in to book to the technician that comes to the house! We have had Adam Christmas a few times and he is just amazing! It’s hard to find great people to do work… Read full review

Fantastic company! Would definitely recommend! Super professional and on time!

Adam was great!

My pipe leak was a difficult situation and Mike’s quick response, knowledge and quality of work made the situation less stressful and manageable. I can confidently recommend True Plumbing. They had my best interest in mind with their recommendations and can be trusted.

Mike is professional and treated my house like it was his own property!

I've used True Plumbing a few times in the past and will continue to do so as every service they've performed has been done speedily, the quality of the work is always excellent, and we've never had any issues that required follow up work. In the past they've replaced a water heater, hose bibs, and pressure relief… Read full review

Adam was great! He was very helpful and responsive.

Adam worked me into the schedule (late on a Friday afternoon), and saved the day!! Super nice guy!

Mike and Nick did an excellent job they kept the work area clean since they knew that was important to me they were so patient with all of my questions. They repaired the toilet flange & another pvc pipe that was leaking in my crawl space. They were on time and took their time. I highly recommend these guys and that… Read full review

I've had to use True Plumbing several occasions over the years from fixing leaks, clogged toilets, a broken disposal, and home renovations. Ryan has always been honest, quick, reliable, and fair with pricing. I highly recommend them to all my friends and family and will continue to use them for years to come.

I've used True Plumbing three times now, and they were on time, professional, and did an excellent job each time. The pricing was lower than other plumbers I've used in the past. 10/10 would recommend.

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