How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORETrue Plumbing, Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 1,447 Google reviews
Report card
Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired True Plumbing, Heating & Cooling for 8 kinds of job.
True Plumbing, Heating & Cooling for water heater installation
Clear ✕All 87 Google reviews tagged “Water heater installation” · showing 20
True plumbing was able to match a quote I got from another plumber for a new water heater. They were professional, friendly, and did great work. I will be certainly reaching out to them for future plumbing needs.
True Plumbing was prompt and efficient.
I needed a new water heater in my house. They wanted $3000 to replace it. I asked them to leave. To put that amount into perspective, I bought a new water heater plus new lines for $900. I installed the new one in just under 2 hours. Keep in mind that I'm not a plumber. I'm a retired software engineer. They…
True Plumbing Heating, and Cooling replaced a hot-water heater that was near the end of its life. They were the stand out among the six service providers we researched and called for quotations. Three of the six never submitted the quotations they promised. Of the three that bid on the work, True gave us the most…
We had a great experience with True Plumbing, Heating & Cooling. We had an unexpected, last-minute water heater issue and needed a new one quickly. Hunter was our plumbing technician and was friendly, professional, and respectful throughout the entire process. He took the time to explain everything, answered our…
True Plumbing Heating and Cooling is the best Plumbing and HVAC company in the Atlanta area and all of North Georgia. They are honest and the quality of work is second to none. They make it easy and you can be confident your plumbing and HVAC systems are properly serviced. The very best
Billy did a great job replacing my toilet. He helped with picking out the right one that would fit the bathroom rough in, and was very accommodating. Earlier, Max and Zach did a great job replacing a tank gas water heater with a tankless one. Very happy with their work and with the new water heater! Zach also came back to help with the toilet install.
We’re able to come out on a Sunday and get me going with hot water before 4 pm - after I called about mid-morning. HOWEVER do not use their scheduling bot, they had no idea I contacted them through that thing.
Awesome service and experience! Thanks again!
Responsive, professional. Very happy with the work and the representatives.
Max is awesome. Very knowledgeable and works to be fair on pricing. Best ever!!! Fair and thorough. And professional. So glad I found max and true plumbing!!
True Plumbing is top notch! They replaced my water heater a few years ago and did an exceptional job at a much lower cost than any other quotes I received. I recently had a leak, and Inacio came out to evaluate. He did a great job and also identified a few other areas of concern to fix. I never felt pressured to…
Inacio continues to provide next level service. I highly recommend True Plumbing.
James came out to inspect the water heater installation that a home inspector cited during a home sale. He was very responsive and helpful and ended up not charging us.
Max the tech was great, tidy install of water heater, workmanship looks great.
Kyle was on time, professional and took time to explain everything. He did an excellent job with the water heater replacement and took care of smaller issues that popped up proactively. Great service.
Reliable, courteous, responsive, fairly priced, trustworthy
True Plumbing and HVAC has given superb service in the last two weeks. First I was able to replace a troublesome tankless water heater with a reliable upgrade. Ross followed up with the servicing of my HVAC which identified two critical issues. Scheduled repair and secured parts in short order. Heating and cooling is in order. Thank you.
They provide good service and are professional.
We had our water heater of 26 years fall apart and flood our basement Saturday. True Plumbing came today and worked on the plumbing for 4 plus hours. Did excellent work and fixed us right up on a Sunday. Thank you True Plumbing. Kyle replaced our water heater and did an excellent job. Ross was great. He repaired…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 159 | $173–$607 |
| Plumbing leak detection | 155 | $114–$417 |
| Plumbing pipe repair | 147 | $292–$1.4k |
| Plumbing leak repair | 102 | $246–$517 |
| Water heater installation | 87 | $1.2k–$2.5k |
| Faucet repair | 68 | $228–$580 |
| Drain cleaning | 64 | $209–$529 |
| Water heater repair | 47 | $161–$658 |