How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORETrue Plumbing, Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 1,447 Google reviews
Report card
Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired True Plumbing, Heating & Cooling for 8 kinds of job.
True Plumbing, Heating & Cooling for water heater installation
Clear ✕All 87 Google reviews tagged “Water heater installation” · showing 40
True plumbing was able to match a quote I got from another plumber for a new water heater. They were professional, friendly, and did great work. I will be certainly reaching out to them for future plumbing needs.
True Plumbing was prompt and efficient.
I needed a new water heater in my house. They wanted $3000 to replace it. I asked them to leave. To put that amount into perspective, I bought a new water heater plus new lines for $900. I installed the new one in just under 2 hours. Keep in mind that I'm not a plumber. I'm a retired software engineer. They…
True Plumbing Heating, and Cooling replaced a hot-water heater that was near the end of its life. They were the stand out among the six service providers we researched and called for quotations. Three of the six never submitted the quotations they promised. Of the three that bid on the work, True gave us the most…
We had a great experience with True Plumbing, Heating & Cooling. We had an unexpected, last-minute water heater issue and needed a new one quickly. Hunter was our plumbing technician and was friendly, professional, and respectful throughout the entire process. He took the time to explain everything, answered our…
True Plumbing Heating and Cooling is the best Plumbing and HVAC company in the Atlanta area and all of North Georgia. They are honest and the quality of work is second to none. They make it easy and you can be confident your plumbing and HVAC systems are properly serviced. The very best
Billy did a great job replacing my toilet. He helped with picking out the right one that would fit the bathroom rough in, and was very accommodating. Earlier, Max and Zach did a great job replacing a tank gas water heater with a tankless one. Very happy with their work and with the new water heater! Zach also came back to help with the toilet install.
We’re able to come out on a Sunday and get me going with hot water before 4 pm - after I called about mid-morning. HOWEVER do not use their scheduling bot, they had no idea I contacted them through that thing.
Awesome service and experience! Thanks again!
Responsive, professional. Very happy with the work and the representatives.
Max is awesome. Very knowledgeable and works to be fair on pricing. Best ever!!! Fair and thorough. And professional. So glad I found max and true plumbing!!
True Plumbing is top notch! They replaced my water heater a few years ago and did an exceptional job at a much lower cost than any other quotes I received. I recently had a leak, and Inacio came out to evaluate. He did a great job and also identified a few other areas of concern to fix. I never felt pressured to…
Inacio continues to provide next level service. I highly recommend True Plumbing.
James came out to inspect the water heater installation that a home inspector cited during a home sale. He was very responsive and helpful and ended up not charging us.
Max the tech was great, tidy install of water heater, workmanship looks great.
Kyle was on time, professional and took time to explain everything. He did an excellent job with the water heater replacement and took care of smaller issues that popped up proactively. Great service.
Reliable, courteous, responsive, fairly priced, trustworthy
True Plumbing and HVAC has given superb service in the last two weeks. First I was able to replace a troublesome tankless water heater with a reliable upgrade. Ross followed up with the servicing of my HVAC which identified two critical issues. Scheduled repair and secured parts in short order. Heating and cooling is in order. Thank you.
They provide good service and are professional.
We had our water heater of 26 years fall apart and flood our basement Saturday. True Plumbing came today and worked on the plumbing for 4 plus hours. Did excellent work and fixed us right up on a Sunday. Thank you True Plumbing. Kyle replaced our water heater and did an excellent job. Ross was great. He repaired…
True Plumbing (Ross in particular) did a great job in helping with my HVAC issues. He gave me a very solid explanation of the issues along with very clear explanation of the solutions. He was on time, very knowledgeable and very professional. I would recommend True and Ross for any HVAC problem.
Very courteous and thorough!! I recommend highly. Been doing business with True Plumbing for years.
Great service, professional and friendly. They always do a quality job.
Hunter was a great plumber - professional and fixed my problem. Highly recommend True Plumbing!
Very pleased with service from Max and Robert.
Very knowledgeable and efficient
Technician was great
True Plumbing has been an outstanding company who has provided services to my business multiple times. Every time they have provided options and support. Their level of professionalism and thoughtfulness is very much appreciated. Kim is always available to provide assistance. I highly recommend them!
They came out and were very professional. Completed the work and we are very pleased. Special thanks to Gabriel and Robert
Great job by Kyle, replaced our water heater, pressure valve, and got us pretty late in the day. Much appreciated!!
Came on time and addressed the issue with our new gas water heater!
I’ve been using true plumping for several years now. They’ve been amazing each and every single time.
Kyle, Who is daughter water heater was professional and clearly very capable
Best plumber we’ve ever used in all the years of being a homeowner. James is very knowledgeable, extremely patient with explaining the what and why, and thought through what was the best approach in what turned out to be a very tough job. He was punctual, hardworking and very professional. I hope we won’t need him…
He was great. Thank you..
James and team were fantastic to work with. Hugely knowledgeable and very thorough from start to finish. They handled both a hot water heater install as well as cast iron pipe removal and kept me updated through the entire process. Highly recommended!
Really responsive - came back from vacation to a dead water heater. They came quickly and replaced it. Very clean work - nice guys!
We made an online appointment for the next day and Paul called back within minutes to say he could get us in to at same day. We’re so thankful to him and Max for saving us from further water damage to our basement. Prices seemed fair and their labor warranty is generous, I wish everything was such a seamless experience.
True Plumbing has helped us when others could not. Always communicative, online and a fair price. They are my go-to from now on.
Great job, highly recommend. I've called them for needs twice now and both times they showed up on time and were incredibly professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 159 | $173–$607 |
| Plumbing leak detection | 155 | $114–$417 |
| Plumbing pipe repair | 147 | $292–$1.4k |
| Plumbing leak repair | 102 | $246–$517 |
| Water heater installation | 87 | $1.2k–$2.5k |
| Faucet repair | 68 | $228–$580 |
| Drain cleaning | 64 | $209–$529 |
| Water heater repair | 47 | $161–$658 |
