Experts Reviews · Company report
True Plumbing, Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

True Plumbing, Heating & Cooling

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 1,447 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.True Plumbing, Heating & Cooling is better than 98% of sewer services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.True Plumbing, Heating & Cooling is better than 97% of sewer services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.True Plumbing, Heating & Cooling is better than 100% of sewer services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.True Plumbing, Heating & Cooling is better than 98% of sewer services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.True Plumbing, Heating & Cooling is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.True Plumbing, Heating & Cooling is better than 86% of sewer services.A
86

Reviews for your job

Customers hired True Plumbing, Heating & Cooling for 8 kinds of job.

True Plumbing, Heating & Cooling for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.87
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 87 Google reviews tagged “Water heater installation”

DanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

True plumbing was able to match a quote I got from another plumber for a new water heater. They were professional, friendly, and did great work. I will be certainly reaching out to them for future plumbing needs.

Paid $1,600–1,800Reasonable priceWater heater installation
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

True Plumbing was prompt and efficient.

Paid $2,000+Reasonable priceWater heater installation
PatrickLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

I needed a new water heater in my house. They wanted $3000 to replace it. I asked them to leave. To put that amount into perspective, I bought a new water heater plus new lines for $900. I installed the new one in just under 2 hours. Keep in mind that I'm not a plumber. I'm a retired software engineer. They…

OverpricedWater heater installation
DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

True Plumbing Heating, and Cooling replaced a hot-water heater that was near the end of its life. They were the stand out among the six service providers we researched and called for quotations. Three of the six never submitted the quotations they promised. Of the three that bid on the work, True gave us the most…

Water heater installation
BrandyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We had a great experience with True Plumbing, Heating & Cooling. We had an unexpected, last-minute water heater issue and needed a new one quickly. Hunter was our plumbing technician and was friendly, professional, and respectful throughout the entire process. He took the time to explain everything, answered our…

Paid $2,000+Not sureWater heater installation
BK7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

True Plumbing Heating and Cooling is the best Plumbing and HVAC company in the Atlanta area and all of North Georgia. They are honest and the quality of work is second to none. They make it easy and you can be confident your plumbing and HVAC systems are properly serviced. The very best

Toilet repairWater heater installationPlumbing leak detection
NickLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Billy did a great job replacing my toilet. He helped with picking out the right one that would fit the bathroom rough in, and was very accommodating. Earlier, Max and Zach did a great job replacing a tank gas water heater with a tankless one. Very happy with their work and with the new water heater! Zach also came back to help with the toilet install.

Paid $2,000+Water heater installationToilet installation
Matt13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We’re able to come out on a Sunday and get me going with hot water before 4 pm - after I called about mid-morning. HOWEVER do not use their scheduling bot, they had no idea I contacted them through that thing.

Paid $2,000+Not sureWater heater installation
jacob9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome service and experience! Thanks again!

Paid $2,000+Great priceWater heater installation
Bill12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Responsive, professional. Very happy with the work and the representatives.

Paid $2,000+Not sureWater heater installation
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Max is awesome. Very knowledgeable and works to be fair on pricing. Best ever!!! Fair and thorough. And professional. So glad I found max and true plumbing!!

Reasonable priceWater heater installationPlumbing leak detectionToilet installation
ShannonLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

True Plumbing is top notch! They replaced my water heater a few years ago and did an exceptional job at a much lower cost than any other quotes I received. I recently had a leak, and Inacio came out to evaluate. He did a great job and also identified a few other areas of concern to fix. I never felt pressured to…

Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
CheriLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Inacio continues to provide next level service. I highly recommend True Plumbing.

Paid $2,000+Reasonable priceWater heater installation
CharlesLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

James came out to inspect the water heater installation that a home inspector cited during a home sale. He was very responsive and helpful and ended up not charging us.

Great priceWater heater installation
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Max the tech was great, tidy install of water heater, workmanship looks great.

Paid $2,000+Reasonable priceWater heater installation
Yogesh8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kyle was on time, professional and took time to explain everything. He did an excellent job with the water heater replacement and took care of smaller issues that popped up proactively. Great service.

Paid $200–400Reasonable priceWater heater installationPlumbing leak repairService not listed
jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Reliable, courteous, responsive, fairly priced, trustworthy

Reasonable priceWater heater installationToilet installationSump pump repair
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

True Plumbing and HVAC has given superb service in the last two weeks. First I was able to replace a troublesome tankless water heater with a reliable upgrade. Ross followed up with the servicing of my HVAC which identified two critical issues. Scheduled repair and secured parts in short order. Heating and cooling is in order. Thank you.

Paid $2,000+Reasonable priceWater heater installation
AlanLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They provide good service and are professional.

Paid $2,000+Water heater installation
Patsy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We had our water heater of 26 years fall apart and flood our basement Saturday. True Plumbing came today and worked on the plumbing for 4 plus hours. Did excellent work and fixed us right up on a Sunday. Thank you True Plumbing. Kyle replaced our water heater and did an excellent job. Ross was great. He repaired…

Reasonable priceWater heater installationService not listed
Ted14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

True Plumbing (Ross in particular) did a great job in helping with my HVAC issues. He gave me a very solid explanation of the issues along with very clear explanation of the solutions. He was on time, very knowledgeable and very professional. I would recommend True and Ross for any HVAC problem.

Paid $800–1,000Reasonable priceWater heater installationFaucet repairToilet repair+ Responsiveness+ Punctuality+ Quality
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very courteous and thorough!! I recommend highly. Been doing business with True Plumbing for years.

Paid $2,000+Reasonable priceWater heater installationService not listed
GregLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service, professional and friendly. They always do a quality job.

Paid $2,000+Reasonable priceWater heater installation
Cathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hunter was a great plumber - professional and fixed my problem. Highly recommend True Plumbing!

Not sureWater heater installationPlumbing pipe repair
Angie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleased with service from Max and Robert.

Paid $1,800–2,000Reasonable priceToilet repairWater heater installationWater tank repair
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very knowledgeable and efficient

Reasonable priceWater heater installation
Xavier1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★

Technician was great

Paid $800–900OverpricedWater heater installation
Sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

True Plumbing has been an outstanding company who has provided services to my business multiple times. Every time they have provided options and support. Their level of professionalism and thoughtfulness is very much appreciated. Kim is always available to provide assistance. I highly recommend them!

Paid $1,000+Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
James15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They came out and were very professional. Completed the work and we are very pleased. Special thanks to Gabriel and Robert

Paid $1,000+Great priceToilet repairWater heater installationDrain cleaning
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job by Kyle, replaced our water heater, pressure valve, and got us pretty late in the day. Much appreciated!!

Paid $1,000+Reasonable priceWater heater installation
Payal10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Came on time and addressed the issue with our new gas water heater!

Great priceWater heater installation
EduardoLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I’ve been using true plumping for several years now. They’ve been amazing each and every single time.

Water heater installationPlumbing leak detectionPlumbing pipe repair
Wallace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kyle, Who is daughter water heater was professional and clearly very capable

Paid $1,000+Reasonable priceWater heater installation
Gina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Best plumber we’ve ever used in all the years of being a homeowner. James is very knowledgeable, extremely patient with explaining the what and why, and thought through what was the best approach in what turned out to be a very tough job. He was punctual, hardworking and very professional. I hope we won’t need him…

Water heater installationPlumbing leak detectionPlumbing leak repair
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

He was great. Thank you..

Paid $1,000+Not sureWater heater installation
BruceLocal Guide · 113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

James and team were fantastic to work with. Hugely knowledgeable and very thorough from start to finish. They handled both a hot water heater install as well as cast iron pipe removal and kept me updated through the entire process. Highly recommended!

Paid $1,000+Reasonable priceWater heater installationSewer repair
KevinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Really responsive - came back from vacation to a dead water heater. They came quickly and replaced it. Very clean work - nice guys!

Paid $1,000+Reasonable priceWater heater installation
Allison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We made an online appointment for the next day and Paul called back within minutes to say he could get us in to at same day. We’re so thankful to him and Max for saving us from further water damage to our basement. Prices seemed fair and their labor warranty is generous, I wish everything was such a seamless experience.

Paid $1,000+Reasonable priceWater heater installation
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

True Plumbing has helped us when others could not. Always communicative, online and a fair price. They are my go-to from now on.

Paid $700–800Reasonable priceToilet repairWater heater installationOutdoor plumbing system repair
JamesLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great job, highly recommend. I've called them for needs twice now and both times they showed up on time and were incredibly professional.

Great priceWater heater installation
hasrat9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The guy who fixed our water heater is very good and helpful great service answers all our queries keep up

Water heater installation
michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Outstanding. Thank you. We will definitely use and stick w Hunter and True Plumbing in the future.

Paid $1,000+Reasonable priceWater heater installation
T7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

First time using true Plumbing and they did not disappoint. In fact- will definitely use them again. Prompt, professional, thorough, clean, friendly and totally reasonable on price. Hunter was our engineer/technician and went above and beyond to replace the water heater and PVC and correct some of the piping that…

Customer photo from T's review
Reasonable priceWater heater installation
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Wonderful experience! Honest people!!

Paid $1,000+Great priceWater heater installation
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Kyle Trotman is amazing- so informative and explained everything so well. Gave excellent suggestions- i will always welcome Kyle

Paid $100–200Reasonable priceWater heater installationService not listed
Phil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Washer drain was clogged. 50-year-old house. New pipe installation, all good now!

Reasonable priceWater heater installationPlumbing pipe repair
Daisy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love True plumbing. They're my favorite. Reliable, friendly, great service and competitive prices. I've been using them for many years. Highly recommend.

Water heater installation
Shaina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Would highly recommend True Plumbing for all your plumbing needs! Gabriel was fantastic and so easy to work with. We had several items we needed taken care of in our new home, including a water heater replacement and a kitchen sink replacement. He and his associate were able to take care of everything in one day!…

Reasonable priceToilet repairWater heater installationFaucet installation
Cay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience. Gabriel was here at the beginning of the window, was very thorough in his evaluation of the work I knew I needed and pointed out another issue that needed addressing. Great explaining and there was no pressure to buy the additional work. Told me of ways to save on the costs for the 3 toilets that…

Paid $1,000+Reasonable priceToilet repairWater heater installation
Jordan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience. Called for an appointment for some non-emergency plumbing work and was still able to get a next-day appointment. Matt showed up on time and was great to work with. Explained everything clearly and did not try to sell us anything we didn’t need.

Paid $1,000+Reasonable priceToilet repairWater heater installationFaucet repair
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our technician, Kyle, was courteous, knowledgeable and efficient installing a new water heater. I highly recommend True Plumbing. We have used them for multiple repairs and each time it has been excellent quality and service.

Paid $1,000+Reasonable priceWater heater installation
Brooke5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kyle was great. Very professional and answered all our questions. Completed our water heater replacement without any isssues. Thank you!

Reasonable priceWater heater installation
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

True Plumbing has online scheduling and text communication, so very easy to work with. I have used them 3-4 times on large and small problems and emergency repair, and they have always come through for me with quality work and reliability. I highly recommend this company.

Reasonable priceWater heater installationGarbage disposal installationSewer cleaning
RJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fernando Diaz was professional, fast, polite, & informative. Would definitely recommend.

Paid $1,000+Great priceWater heater installation
Catherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so pleased with our True Plumbing experience! The Customer Service team is quick to answer the phone and is accommodating with appointment times. Our plumber, Gabriel, showed up on time and was very patient with all of my first-time homeowner questions. He did exceptional work with replacing our water heater…

Paid $1,000+Great priceToilet repairWater heater installation
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, efficient, and trustworthy! Third time we have used them. Can’t recommend them enough!

Great priceToilet repairWater heater installation
AnkurLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am updating my review: True Plumbing is still terrific! This time it was Emiliano and Zack coming out on super short notice for a hot water heater install. Super tight and awkward space (and my dryer was blocking them) but no problem for these guys. They worked hard and didn’t even take a break. They took the time…

Water heater installationFaucet repair+ Responsiveness+ Punctuality+ Professionalism
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used True Plumbing over the past five years on a number of jobs - each time they were professional, competent, a fair price, and personable/accountable. Highly recommend and it's a local business.

Faucet installationWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JANET9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleasant and responsive team. Ignacio was especially helpful and accommodating. I had two water heaters to remove and replace and they were especially difficult to get to. Great job, great price and quickly done. Highly recommend!

Water heater installation+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

True continues to provide outstanding service. Staff are professional, courteous, prompt and do a great job every time I need them. Thank tou

Plumbing leak detectionWater heater installation+ Responsiveness+ Punctuality+ Quality
CaitLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My recently-purchased townhome came with A LOT of plumbing concerns that were not quite fully realized during the inspection, and as a first time homebuyer I was feeling pretty uneasy. I had received a quote from someone else that was super expensive and didn't quite seem right, so I called True Plumbing and can now…

Water heater installationPlumbing pipe repair+ Quality+ Professionalism+ Value
Ray3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work. Easy to setup appointment with Stephanie. Cody did great work, made me aware of issues, present all solutions without pressure

Water heater installation+ Responsiveness+ Punctuality+ Quality
Mindi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I need more stars!!! Five is not enough to truly represent my experience with True Plumbing. Matt was fantastic!

Water heater installation+ Responsiveness+ Punctuality+ Quality
RaychelLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt was a true professional and took the time to do things correctly. Very polite and courteous. Would definitely recommend True Plumbing to friends and family.

Garbage disposal installationWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called True plumbing at 7:30am with leaking water heater. Got a call back from Paul within approximately 10-15mins. And he said a crew would be out between 10am -2pm and call me on their way. By 10-10:15am Joe called me and said they were finishing another job and were on their way. They showed up by 10:30am and…

Water heater installation+ Responsiveness+ Punctuality+ Quality
ThomasLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Water heater was going out and had them replace it with a tankless. Very easy to deal with, professional and knocked it out faster than expected. I would use them again.

Water heater installation+ Punctuality+ Quality+ Professionalism
Carl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've got nothing but positive things to say about my experience with True Plumbing. They were on time, were very personable and friendly, and fixed a laundry list of items I've been meaning to have done for some time. Matt had answers to all my questions and he and the other guy did amazing work. I'm keeping a card…

Plumbing leak detectionWater heater installationService not listed+ Responsiveness+ Punctuality+ Quality
Just1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are great. Would definitely use them again.

Water heater installation
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matthew was excellent! Very knowledge, on time, super friendly, and very thorough. He even alerted me of a dangerous problem with my HCAC. So glad I went and had everything he recommended done. My plumbing is in top shape now.

Toilet installationWater heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
RajS6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

High quality work with competitive pricing and great technicians! Michael P. worked on our water heater issue from start to finish. Listens to customer needs, advises and implements optimal solution. Michael installed a tankless water heater system in our house and it is a great switch from decades old water heater…

Faucet installationShower installationWater heater installation+ Responsiveness+ Quality+ Professionalism
emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly recommend True Plumbing. From the customer service who fielded my call to techs Broderick and Cody who performed our installation, the team was professional, courteous, and answered all the questions we had about the gas hot water replacement service. I feel fortunate they were able to come on the same day I…

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've used True Plumbing a few times in the past and will continue to do so as every service they've performed has been done speedily, the quality of the work is always excellent, and we've never had any issues that required follow up work. In the past they've replaced a water heater, hose bibs, and pressure relief…

Water heater installationPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
StacyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mike was extremely professional and very helpful. He ensured he explained each step of the process he was very helpful and went over and beyond to ensure my plumbing needs were met. Thanks a lot Mike!

Plumbing leak detectionWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our tech Broderick was first rate. Very professional and competent. Friends referred us to True Plumbing and we are very satisfied. Highly recommended!

Faucet installationWater heater installation+ Responsiveness+ Professionalism
BennyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've had to use True Plumbing several occasions over the years from fixing leaks, clogged toilets, a broken disposal, and home renovations. Ryan has always been honest, quick, reliable, and fair with pricing. I highly recommend them to all my friends and family and will continue to use them for years to come.

Plumbing leak detectionWater heater installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Anna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike and everyone at True plumbing was absolutely amazing to work with. They were super quick with their quote and were able to squeeze me in quickly. I will definitely use them again!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very happy. Great experience with True Plumbing. Staff is friendly, helpful and knowledgeable. Wonderful customer service. Water heater went out, flooded basement, gave me anxiety. They calmed me down and made the replacement efficiently with no issues. I trusted them in my home and they excelled. Feels great…

Water heater installation
Ben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

10/10 Customer Service! This is the easiest, most honest plumbing company I have ever dealt with. Ryan took extra time to discuss all of our options and worked tirelessly to make sure we were satisfied. Great customer service and not too shabby on the eyes either!

Water heater installation+ Punctuality+ Professionalism+ Value
RJ9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Reasonable priceToilet repairWater heater installation
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceWater heater installation
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceWater heater installationService not listed
scott8 months ago★★★★★

Rating only, no written review.

Reasonable priceWater heater installation
vickey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Water heater installation
Edward10 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceWater heater installation
Rebeccaa year ago★★★★★

Rating only, no written review.

Reasonable priceWater heater installation
GopiLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater installationWater heater repairWater tank installation+ Responsiveness+ Punctuality+ Quality
Benjamin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality

Price

$529+2% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 73%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair159$173–$607
Plumbing leak detection155$114–$417
Plumbing pipe repair147$292–$1.4k
Plumbing leak repair102$246–$517
Water heater installation87$1.2k–$2.5k
Faucet repair68$228–$580
Drain cleaning64$209–$529
Water heater repair47$161–$658

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