How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%86+6.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORETrue Plumbing, Heating & Cooling
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 1,447 Google reviews
Report card
Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired True Plumbing, Heating & Cooling for 8 kinds of job.
True Plumbing, Heating & Cooling for water heater repair
Clear ✕All 48 Google reviews tagged “Water heater repair”
Kyle was on-time, professional, and clearly communicated the steps to complete my job. Would highly recommend!
I have used True Plumbing for years and everyone I have worked with is exceptionally professional.
True Plumbing Heating and Cooling is the best Plumbing and HVAC company in the Atlanta area and all of North Georgia. They are honest and the quality of work is second to none. They make it easy and you can be confident your plumbing and HVAC systems are properly serviced. The very best
Response time was surprisingly quick! Mac and Zach were excellent.
Very good communication skills. Plumbing and problem solving skills excellent. I would highly recommend him and True Plumbing.
Gabriel was pleasant to work with and able to quickly find the root issue. He repaired the issue same day and was in and out in a couple of hours. He also found an issue with our water heaters and repaired that. We would definitely use them again.
My hot water heater went out and I had 7 plumbing companies come to evaluate and give estimates. All companies except True said the water heater could not be repaired and that both of my water heater tanks went out because they were at the end of their lives. I got quotes ranging from $5500-12,000 to replace my…
Gary explained everything to us before starting including the price of each repair. He was quick, efficient and very professional.
Professional, courteous, on-time, and very knowledgeable.
Great service. Punctual, knowledgeable and communicative! True Plumbing is our new “go to” plumber! We have tried many plumbers; Max and Hunter were the best! They went above and beyond to look at all put issues and make thoughtful recommendations.
Professional installation team. Super nice guys.
Quick and efficient service. Gabriel was able to fix the water heater issues I was having.
True Plumbing is quick to respond, arrives punctually, and is diligent in their work. Their service providers, like Gary Yu, are professional, knowledgeable, and have great work ethic. We can rest assured knowing our plumbing needs are resolved, with a guarantee to back their service. Recommend adding True Plumbing to your contacts.
Outstanding, friendly, and knowledgeable!
Showed up on timeMaxx was very professional and fixed the issue right away! Thanks!
Max and Braiden were prompt, professional and fixed the problem in a very short time. I recommend them highly.
Max did a great job quickly diagnosing the problem. He was very professional. Will gladly use again!!
True Plumbing has online scheduling and text communication, so very easy to work with. I have used them 3-4 times on large and small problems and emergency repair, and they have always come through for me with quality work and reliability. I highly recommend this company.
Excellent service . Technician was polite, knowledgeable ,clean , explained what he would needed to do , gave us great suggestions ti help in the future, .. this was our first time using True plumbing and we were very pleased . Highly recommend
Wouldn't use anyone other than True Plumbing - BEST guys ever!!!
Ryan Hanson at True Plumbing has supported us for almost 10 years now. They are extremely responsive, very professional, on-time and respectful of our home. There's not much more you can ask for of a critical service provider!! Highly recommend them.
Kyle came to do a valve and pump replacement. Very knowledgeable and shared every step. Respectful of my home and quick. Thank you Kyle.
Cody was very knowlegeable and informative. He does the best job one can ever get. He reviews, informs and take care of evwry problem seen. I am suler pleased with the job that he had done.
very professional and nice seevice
Friendly repairman did excellent work on multiple work items.
We really enjoyed working with everyone at True Plumbing. We found everyone to be knowledgeable, genuine, kind, courteous, and reliable. They gave us our estimate in four different chunks and allowed us to pick what would fit in budget, and offered a discount for getting everyone done at once. They never once…
These guys are the best plumbers I have ever worked with. Tidy, professional, top notch service, quality well-taken care of tools. Always willing to explain what they are doing and why. Strongly recommend.
Joe was excellent to work with. Very knowledgeable, patient and above all professional. I plan to use True Plumbing for any future plumbi g needs.
Excellent and professional group of people. I would highly recommend you two use these guys for any plumbing need
This company has been great! They worked with me on a warrenty replacement of water heater (OA Smith). They were fantastic to work with! On Time, pleasant staff and a good scheduling routine with reminders and follow-ups. If you need plumbing done right, True Plumbing is a great choice.
Have used their services multiple times, always professional, on time, job fixed right the first time. Thanks very much to Ryan and his team !
High quality work with competitive pricing and great technicians! Michael P. worked on our water heater issue from start to finish. Listens to customer needs, advises and implements optimal solution. Michael installed a tankless water heater system in our house and it is a great switch from decades old water heater…
True Plumbing is amazing! They have done all size repairs for us and there pricing is honest and fair! They are prompt and courteous from when you first call in to book to the technician that comes to the house! We have had Adam Christmas a few times and he is just amazing! It’s hard to find great people to do work…
The service provided, which included detection and repair of water line,, installation of water heater and repair of faucet. by Mr. Prescher of 'TRUE PLUMBING' excellent in all respects.
Matthew Craven from True Plumbing did a fantastic job on an emergency basis to replace two water heaters that had failed. He arrived when he said he would and was able to complete the job in less time than he had forecast with very high quality and was very helpful in pointing out ways that we could save additional…
Gary Yu of True Plumbing was a true professional. He was knowledgeable and informative and I would gladly have him back for any plumbing needs in my home.
I've used them on multiple occasions and they've been great every time. Very professional. Highly recommend.
Great service and a friendly plumber!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 159 | $173–$607 |
| Plumbing leak detection | 155 | $114–$417 |
| Plumbing pipe repair | 147 | $292–$1.4k |
| Plumbing leak repair | 102 | $246–$517 |
| Water heater installation | 87 | $1.2k–$2.5k |
| Faucet repair | 68 | $228–$580 |
| Drain cleaning | 64 | $209–$529 |
| Water heater repair | 47 | $161–$658 |
