How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%57+13.8Value 14%65+9.2Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORETruGreen Lawn Care
Charleston, WV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 27 sod installation services · 4.6★ from 545 Google reviews
Report card
Percentile vs other sod installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired TruGreen Lawn Care for 6 kinds of job.
TruGreen Lawn Care for lawn pest control
Clear ✕All 72 Google reviews tagged “Lawn pest control”
Reggie is always on time and professional.
My TruGreen specialist went to work immediately and once I returned home, continued to work continuously until completion. He spoke to me afterwards and explained the treatment he had done and expectations from this. He was very knowledgeable about a variety of grasses. He was also professional, easy to talk to, and courteous.
Ryan is my TruGreen lawn consultant and he is awesome. Our lawn is a lush deep green and is thick. Ryan and Eric have provided fantastic advice on aeration, seeding and just the right amount of fertilizer with the perfect timing. Because of their counsel, we have a beautiful and healthy lawn. Thanks Ryan and…
TruGreen does an excellent job and the technicians are great! My lawn has never looked better!!!!
My main goal was to have grass coverage where an unused garden covered one side of our house.
My lawn is beautiful and no mosquitoes around our pool! We love Tru green lawn care and you have taken care of my lawn, mosquitoes, and now my shrubs for years now!!!
Unfortunately, despite 6 treatments in 3 months and several conversations with technicians and call centers regarding dissatisfaction, my lawn looked worse than it did before any treatment by True Green.
My TruGreen reps have been friendly and great about discussing issues of concern. They leave informative records when through with treatments. I look forward to my lush lawns in the summer.
The experience I see today is the Specialist Robert D feather duster around the perimeter, before he performs the pets control. He done the job at no time. Thanks TruGreen
20+ year TruGreen customer. Wish you “all” could have lawnoVision so you could see my yard! Just beautiful green green healthy grass.
Donald was friendly and professional.
Always do a good job making our lawn look the best in our neighborhood. Donald S always does a great job
Great product and service. Very knowledgeable employees dedicated to providing excellent lawn care.
I have one of the greenest lawns on our street. The others use TruGreen too so we basically match. The specialists do exceptional work & are thorough.
Have used them for years with unbelievable results.
Grass is green on both sides!
James is the best. He answered all our questions. We missed him when he was aff work for a while. Now he's back and we appreciate him and his work.
We are scheduled for service on "Fridays only". For the last 3 months I have received the automated call notifying me of an upcoming service on days other than Fridays. For the last three months I have had to call in and get the service rescheduled. Just this past week they called on Monday to notify us of a…
TruGreen keeps our lawn looking beautiful like a golf course! Very happy!
I have used them for several years spraying for fleas ticks and mosquitoes. I have not had any problems with fleas ticks or mosquitoes with my outside pets. I highly recommend them for these services
True Green Lawn Care is very professional, knowledgeable, and efficient people to care for your lawn. I recommend their services completely!
All is good 👍
They are always professional. They answer any questions. They work around our schedule.
In one year my yard went from dirt and weeds to green grass. Great job by True Green.
The service man was polite and knowledgeable of his business
Donald Smith is great! Very polite and professional
Erica J. Did a great job. She is conscientious.
Tech Donald S was very polite, helpful and knowledgeable. He did a great job. Thanks
Did an overall good job. Thank you
Great customer service! Very friendly and professional.
Very friendly employees.
They have great people, Their prices are fair, They show on schedual, Their people like to talk to you and explain what they are doing and and answer any questions you have.
Are yard is much improved after using TruGreen Lawn Service
Staff is always professional and particular about their work. Always eager to please.
We are new customers to TruGreen Lawn Service. They are very quick but thorough with their service. And, have very nice service men working for them. 👍🏻
they don't do a good job.
The technician is always thorough, he always does his work thoroughly and from our Ring Doorbell cameras. We are very pleased with their work, as we can see everything.
Mosquito treatment not working this year
Justin Haynes always explains what treatment he is applying and what I can do to make my lawn look its best.
Love
After speaking with a national rep who tried to pressure me into various plans, I called a local representative from Teays Valley. Rachel was helpful, friendly, and did not pressure me into any particular plan. Thank you, Rachel. Your professional skills means that I will stay with TruGreen versus moving on to another lawn care service in the area.
They never showed up. Still waiting. Please contact me and let me know when u can show up
TruGreen does a good job for me. They have my front and side yards looking great. We are working on my backyard and will have it looking great soon.
Everything! You turned my lawn from a neighborhood laughing stock to the one all my neighbors want. I took time as all things do but well worth it
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Weed control | 141 | — |
| Grass seeding | 73 | — |
| Lawn pest control | 71 | — |
| Irrigation system repair & maintenance | 22 | — |
| Yard work | 9 | — |
| Lawn mowing & maintenance | 8 | — |
