Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
TruGreen Lawn Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%57+13.8Value 14%65+9.2Replies to reviews 7%100+7.1Craft & service penalty76−2.4Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

TruGreen Lawn Care

Charleston, WV · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 27 sod installation services · 4.6★ from 545 Google reviews

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Report card

Percentile vs other sod installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TruGreen Lawn Care is better than 68% of sod installation services.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TruGreen Lawn Care is better than 57% of sod installation services.C
57
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TruGreen Lawn Care is better than 76% of sod installation services.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TruGreen Lawn Care is better than 65% of sod installation services.B
65
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TruGreen Lawn Care is better than 100% of sod installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TruGreen Lawn Care is better than 100% of sod installation services.A
100

Reviews for your job

Customers hired TruGreen Lawn Care for 6 kinds of job.

TruGreen Lawn Care for yard work

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard work”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 9

All 9 Google reviews tagged “Yard work”

Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ryan is my TruGreen lawn consultant and he is awesome. Our lawn is a lush deep green and is thick. Ryan and Eric have provided fantastic advice on aeration, seeding and just the right amount of fertilizer with the perfect timing. Because of their counsel, we have a beautiful and healthy lawn. Thanks Ryan and…

Great priceGrass seedingWeed controlLawn pest control
RG13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Yard and shrubs look great in spite of the dry spring and no additional watering.

Weed controlYard work
AaronLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lawn service itself is good with improved weed control strategies this year. Our tech is hands down the best tech I’ve had. Awesome job

Customer photo from Aaron's reviewCustomer photo from Aaron's reviewCustomer photo from Aaron's review
Grass seedingWeed controlYard work
RON8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

TruGreen Tech, very courteous, excellent application applied,

Grass seedingYard workService not listed+ Quality+ Professionalism+ Value
Derrick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First service and first time customer with TruGreen. So far I’m satisfied. Very professional and knowledgeable.

Lawn mowing & maintenanceYard work+ Responsiveness+ Punctuality+ Professionalism
Randall3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★

So far, so good. Only the first weed & feed treatment of several and my lawn already is improving. Aeriation and overseeding comes later. Friendly professional service.

Grass seedingWeed controlYard work
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Weed controlLawn pest controlYard work+ Responsiveness+ Punctuality+ Professionalism
B.3 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceLawn pest controlWeed control+ Responsiveness+ Punctuality+ Professionalism
Ken9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Lawn pest controlWeed controlYard work

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 12%Reasonable 73%Overpriced 10%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Weed control141—
Grass seeding73—
Lawn pest control71—
Irrigation system repair & maintenance22—
Yard work9—
Lawn mowing & maintenance8—

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