Experts Reviews · Company report
Truly Nolen Pest & Termite Control Groveport logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Truly Nolen Pest & Termite Control Groveport

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 cockroach control · 4.9★ from 249 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truly Nolen Pest & Termite Control Groveport is better than 95% of cockroach control.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 97% of cockroach control.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truly Nolen Pest & Termite Control Groveport is better than 92% of cockroach control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 98% of cockroach control.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truly Nolen Pest & Termite Control Groveport is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Truly Nolen Pest & Termite Control Groveport for 8 kinds of job.

Truly Nolen Pest & Termite Control Groveport for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#83 / 94
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Ant extermination” · showing 20

Terry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very thorough. She ook time to explain everything and she is very friendly and professional

Reasonable priceAnt exterminationRodent exterminationSpider extermination+ Responsiveness+ Professionalism
JessLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

ANOTHER UPDATE: Still using this service and still think it's excellent! Still love the amazing service folks, like Allison! And the Home Office is always responsive and super nice. This is how you do business, people. Like this. UPDATE: 4th year now. Allison is our primary service technician this year and is…

Ant extermination+ Responsiveness+ Punctuality+ Quality
ChristyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Skyler was prompt and thorough. He cleared all of the cobwebs around the house and applied pesticides. Thanks for keeping my home bug-free!

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was a routine exterior follow up to check the termite bait traps and applied foundation treatment for ants and spiders. We were notified ahead of time and he checked in upon arrival.

Reasonable priceTermite inspectionGeneral pest inspectionAnt extermination
Elaine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great timely service that has eliminated our problem! Allison was out on 8/19/25 for quarterly service and was prompt, friendly, and professional. Thank you!!

Paid $40–60Reasonable priceBug & insect exterminationAnt extermination
Bobbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician was careful around our garden, which is much appreciated

Paid $80–100Reasonable priceMosquito exterminationAnt extermination
AlbertLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technicians are always pleasant, courteous and knowledgeable. They are also efficient and willingly explain the pest services the are providing. They keep our home pest free!

Ant exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
j1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My job has used Truly Nolen for several years. Sherri has been the tech and is awesome, excellence service. She has helped with all my questions and needs for the Business. Customer service for the front and Sherri is Great. Recommended for all home and business. Thank you.

Ant exterminationBed bug exterminationBug & insect extermination+ Quality+ Professionalism
Abby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shari is THE BEST!!! She is always on time, very professional, the most friendly woman you’ll ever meet. All of the kiddos enjoy seeing her here and she always says hello to everyone! Thank you Shari for all you do for us!!!!!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
christina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shari is always professional when on site. She is hard working and always follows up with me on issues we are having. She is a pleasure working with

Ant extermination+ Responsiveness+ Punctuality+ Quality
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We use Truly Nolen for Bed Bugs, Ants, Fleas and any other pest that visit here at our clinic. We can count on Sherry. She's the best. Her customer service is awesome. When we call Sherry come and give excellence service. Sherry come out even when we don't call to check to make sure everything is good with us.…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
triandos4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our company use Truly Nolen. Here at our clinic we love the service from Sherry. Sherry comes in without us calling to inspect our clinic to make sure everything is all right. Sherry address all our concerns that we have. Truly Nolen we love our service from you.

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've used Truly for 2 years now and have never had issues. They respond to issues in between scheduled appointments within a few days and always send the same tech. Dave has gotten to the point where he knows the history of our issues and follows up on progress the next visit. He'd very knowledgeable and friendly,…

Ant exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using Truely Nolan for about 2 years now and we have had the best experience. Dave Stewart has been so professional and Addie and Hayley are always so great on the phone whenever I have a scheduling question. I highly recommend, 10 out of 10.

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Lynne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service person was courteous and knowledgeable. Ants are gone. Fogging kept the flying insects at bay so I could enjoy my yard. Good job!

Ant exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

They came to our house and needed to be called back due to issue remained the same. The ant issue is not resolved and we will need to pay additional for further service. They told us "ants are difficult ". Which is why we called an exterminator. If it was easy we could do it ourselves. So much for getting what you pay for.

Ant extermination− Quality
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job!

Ant exterminationCockroach exterminationRodent extermination+ Punctuality+ Quality+ Professionalism
Saundra19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Faster and more friendly service than other companies . Professional,arrived on time and got the job done as promised.Will use again if needed!

Ant extermination+ Responsiveness+ Punctuality+ Professionalism
Victoria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were having a problem with carpenter ants. Truly Nolen came highly recommended. The technician who came out was David Stewart. He was very professional as well as personable and I enjoyed chatting with him as he worked. He answered all my questions and assured me they’d get it taken care of.

Ant extermination+ Responsiveness+ Punctuality+ Professionalism
JonathanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David S. did an excellent job! He is an asset to your team. He's professional and made sure to explain everything he was doing. Great job David and thank you!

Ant extermination

Show more ant extermination reviews (17 more) →

Price

$131+10% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 82%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection52$58–$139
Ant extermination37$78–$282
Bug & insect extermination36$61–$156
Rodent extermination26$88–$323
Spider extermination21$61–$126
Bee extermination17$184–$371
Home inspection14$79–$168
Hornet & wasp extermination14$119–$323

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