Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Google reviewers rate this Columbus pest control service 4.9 out of 5 based on 249 reviews, with the owner responding to every entry. Customers frequently describe technicians as punctual, thorough, and knowledgeable, noting that staff explain treatment plans and provide detailed work orders. Common services include interior and exterior pest treatments, termite inspections, and yellow-jacket removal. A minority of low-star reviews cite unresolved ant infestations requiring additional paid visits and frustration with communication regarding service guarantees.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Bar = this company · dark tick = category median.
249 Google reviews we collected
Phrases our text analysis found in 199 written reviews
Price verdicts customers left with their Google review
Middle half of what 53 customers paid ($101–$214) · gold mark = category median.
How often each topic comes up in the written reviews
We read 199 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Victor is amazing and informative he is very timely and knowledgeable.”
“Joshua was great - professional, courteous, and thorough.”
“I checked in upon arrival and completed our treatment in a timely manner!”
“Great staff friendly and knowledgeable would recommend”
“Explained what she was doing and why for my interior and exterior treatment.”
“We decided to do the more reasonable thing and call a pest control.”
“David came out to my building today and was extremely helpful and honest.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Truly Nolen Pest & Termite Control Groveport for 8 kinds of job. Pick one to see what they paid and said.
Joshua did a great job. I checked in upon arrival and completed our treatment in a timely manner!<
Joshua was great - professional, courteous, and thorough. We are very happy with the work he did in treating and removing our yellow-jacket infestation!
Joshua was great and very attentive to his task, very professional. My time is very important to me just like everybody else and I love the fact that he came in and just got it done, great job Joshua! Look forward to seeing you in the next visit.
Joshua was a wonderful, helpful, kind and thorough employee. I am very impressed with his attitude. Would call Truly Nolan again without thinking twice.
Courteous and helpful, informative, and perform the job quickly and professionally.
Nolen's did a great job with our yellow jacket problem. Quick, professional and friendly. We highly recommend them!
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 52 | $58–$139 |
| Ant extermination | 37 | $78–$282 |
| Bug & insect extermination | 36 | $61–$156 |
| Rodent extermination | 26 | $88–$323 |
| Spider extermination | 21 | $61–$126 |
| Bee extermination | 17 | $184–$371 |
| Home inspection | 14 | $79–$168 |
| Hornet & wasp extermination | 14 | $119–$323 |
4.9 ★★★★★ 249 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very Knowledgeable and friendly. Would highly recommend for pest control services.
Thank you, Derek! We’re glad our knowledgeable and friendly service made a great impression, and we truly appreciate your recommendation.
Victor is amazing and informative he is very timely and knowledgeable. He reaches out in advance whenever he can. He is a great asset to Truly Nolan! Thanks
Ronickia, thank you for the kind words—Victor will be so happy to hear this. We really appreciate you recognizing how timely, knowledgeable, and proactive he is about reaching out ahead of time, and we’re grateful to have you with Truly Nolen Pest & Termite Control Groveport.
Joshua did a great job. I checked in upon arrival and completed our treatment in a timely manner!<
Joshua was great - professional, courteous, and thorough. We are very happy with the work he did in treating and removing our yellow-jacket infestation!
Paula, thank you for sharing this! I’m glad Joshua was professional, courteous, and thorough, and that we could take care of the yellow-jacket infestation quickly for you. We really appreciate your support.
Worked quickly, efficiently. Courteous and took care of the problem
Thank you, Shane! We’re glad our team was able to work quickly and efficiently, stay courteous, and get the problem taken care of. We appreciate you choosing Truly Nolen Pest & Termite Control Groveport.
He was very pleasant and did a great job Inside an app
Amy, thank you for the 5-star review. I’m glad our technician was pleasant and did a great job, and we really appreciate you taking the time to share your experience in the app.
Victor was great very thorough and professional.
Thank you, Michelle! We’re glad to hear Victor was thorough and professional, and we appreciate you taking the time to share your experience.
Allison was very courteous and professional. Explained what she was doing and why for my interior and exterior treatment. Definitely recommend.
Thank you for the 5-star review! We’re glad David was courteous, took the time to get clear on where you didn’t want sprayed, and did a great job with the service. We appreciate you choosing Truly Nolen Pest & Termite Control Groveport.
Joshua was great and very attentive to his task, very professional. My time is very important to me just like everybody else and I love the fact that he came in and just got it done, great job Joshua! Look forward to seeing you in the next visit.
Gregory, thanks so much for the 5-star review! I’m glad Joshua was attentive and professional, and that he got everything taken care of quickly while respecting your time. We appreciate you and look forward to seeing you again on the next visit.
She was so friendly and polite. A rare quality nowadays
Thank you, Margie! We really appreciate you taking the time to point out how friendly and polite our team member was—kind, respectful service is something we work hard to deliver every day.
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Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
