Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
Truly Nolen Pest & Termite Control Groveport logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Truly Nolen Pest & Termite Control Groveport

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 cockroach control · 4.9★ from 249 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truly Nolen Pest & Termite Control Groveport is better than 95% of cockroach control.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 97% of cockroach control.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truly Nolen Pest & Termite Control Groveport is better than 92% of cockroach control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 98% of cockroach control.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truly Nolen Pest & Termite Control Groveport is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Truly Nolen Pest & Termite Control Groveport for 8 kinds of job.

Truly Nolen Pest & Termite Control Groveport for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$184–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 63
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Bee extermination”

NorahLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joshua was a wonderful, helpful, kind and thorough employee. I am very impressed with his attitude. Would call Truly Nolan again without thinking twice.

Paid $200+Reasonable priceBee extermination
SusanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nolen's did a great job with our yellow jacket problem. Quick, professional and friendly. We highly recommend them!

Paid $200+Reasonable priceBee extermination
GeorgeLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Allison from Truly Nolen was great. She answered all my questions and explained everything. Great experience.

Paid $200+Reasonable priceBee extermination
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently started a pest control plan with Truly Nolan (I was a previous customer a few years ago) and David came out to provide the service. He was very professional and obviously enjoys what he does. He was very knowledgeable and explained what he was looking for, how to treat various pests and did a great job…

Paid $160–180Great priceGeneral pest inspectionBee exterminationBug & insect extermination
Rodney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good Work Friendly Service

Paid $40–60Great priceSpider exterminationGeneral pest inspectionBee extermination
ChadLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time arrival, prompt and professional service. Tech was informative about the service rendered to extinguish our bee problem. Highly recommend.

Paid $180–200Reasonable priceBee extermination
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience and Tech Dave did a great job

Paid $100–120Reasonable priceBee exterminationBug & insect exterminationSpider extermination
Bradley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan and Skyler came out for a mouse inspection at our home and we're absolutely fantastic. They were not pushy at all and offered several options to remedy our situation. Ryan mentioned he prides himself in partnering with his customers and not just making a sale. They also dug out ground yellow jacket nest very…

Customer photo from Bradley's review
Bee exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Abby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shari is THE BEST!!! She is always on time, very professional, the most friendly woman you’ll ever meet. All of the kiddos enjoy seeing her here and she always says hello to everyone! Thank you Shari for all you do for us!!!!!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Myca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sheri has been helping us for years, she does a fabulous job and is pleasant and professional. We highly recommend her services!

Bee exterminationBug & insect extermination+ Quality+ Professionalism
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and professional as always! Thank you for taking care of things so quickly!

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Sonya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our company been using Truly Nolen for a couple of years now and we have been happy with the service. Shari is extremely professional and personable. I feel Shari goes above and beyond with every service visit.

Bee exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Professionalism
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing Service! I called Truly Nolen in Groveport, OH and they came out the same day and handled the situation the same day! The service technician David Stewart was very professional and knowledgeable. I would Highly recommend Truly Nolen in Groveport OH for your pest or bee issue!

Bee extermination+ Responsiveness+ Punctuality+ Quality
conchita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David Stewart was a very impressionable serviceman . Very eager to assist. Exceptionally pleasant. Would definitely recommend!!!

Ant exterminationBee exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Outstanding prompt service to remove bees from my basement. I highly recommend this company and technician.

Bee extermination+ Responsiveness+ Punctuality+ Quality
Terri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ChristopherLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$131+10% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 82%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection52$58–$139
Ant extermination37$78–$282
Bug & insect extermination36$61–$156
Rodent extermination26$88–$323
Spider extermination21$61–$126
Bee extermination17$184–$371
Home inspection14$79–$168
Hornet & wasp extermination14$119–$323

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