Experts Reviews · Company report
Truly Nolen Pest & Termite Control Groveport logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Truly Nolen Pest & Termite Control Groveport

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 cockroach control · 4.9★ from 249 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truly Nolen Pest & Termite Control Groveport is better than 95% of cockroach control.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 97% of cockroach control.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truly Nolen Pest & Termite Control Groveport is better than 92% of cockroach control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 98% of cockroach control.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truly Nolen Pest & Termite Control Groveport is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Truly Nolen Pest & Termite Control Groveport for 8 kinds of job.

Truly Nolen Pest & Termite Control Groveport for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “General pest inspection” · showing 20

Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Joshua did a great job. I checked in upon arrival and completed our treatment in a timely manner!<

Paid $120–140Reasonable priceGeneral pest inspection
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

He was very pleasant and did a great job Inside an app

Paid $120–140Reasonable priceGeneral pest inspection
gregoryLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joshua was great and very attentive to his task, very professional. My time is very important to me just like everybody else and I love the fact that he came in and just got it done, great job Joshua! Look forward to seeing you in the next visit.

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Margie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

She was so friendly and polite. A rare quality nowadays

Paid $100–120Reasonable priceGeneral pest inspection
JudithLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everyone you’ve ever sent has been fantastic, Ryan included.

Paid $200+Reasonable priceGeneral pest inspection
Garry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

David was very knowledgeable and pleasant.

Reasonable priceRodent exterminationGeneral pest inspection
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently started a pest control plan with Truly Nolan (I was a previous customer a few years ago) and David came out to provide the service. He was very professional and obviously enjoys what he does. He was very knowledgeable and explained what he was looking for, how to treat various pests and did a great job…

Paid $160–180Great priceGeneral pest inspectionBee exterminationBug & insect extermination
Molly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Allison met my husband to assist with a wasp problem and went above and beyond to help us.

Paid $180–200Reasonable priceGeneral pest inspection
JohnLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Truly Nolan does a great job keeping pests out of our home! They perform quarterly inspections and treat outside areas so pests have more difficulty getting inside our home. We will occasionally get small ants in our kitchen, and Truly Nolan will make a service call to resolve the issue at no additional charge.

Paid $100–120Reasonable priceGeneral pest inspection
SusanLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Two years in with Truly Nolen, and I am still so incredibly satisfied with their services. Our most recent visit as last week, and Skylar did a fantastic job! You would think we would see evidence of mice wanting to come-in from the cold, and we just have ZERO signs of any critters.

Paid $100–120Great priceGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Colleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Yearly pest service. Allison was very professional!!

Reasonable priceGeneral pest inspection
Larry16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service. Tech was very professional and answered our questions.

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
FREDLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great and friendly service.

Home inspectionGeneral pest inspection
Rodney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good Work Friendly Service

Paid $40–60Great priceSpider exterminationGeneral pest inspectionBee extermination
Cameron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sky is THE MAN! He came out here treated what we needed and also gave helpful tips and treatments we should request as we continue with our four seasons contract. He was very knowledgeable! Hang on to him with everything you got! He is a great one!

Paid $120–140Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience and Tech Dave did a great job

Paid $100–120Reasonable priceBee exterminationBug & insect exterminationSpider extermination
Jes3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service and very courteous. Thank you!

Paid $100–120Reasonable priceGeneral pest inspection
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was a routine exterior follow up to check the termite bait traps and applied foundation treatment for ants and spiders. We were notified ahead of time and he checked in upon arrival.

Reasonable priceTermite inspectionGeneral pest inspectionAnt extermination
Mindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Allison was kind and efficient. Helped to answer questions I had about pests in my lawn and offered solutions.

General pest inspectionBug & insect extermination
Kama4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Skylar is always courteous & professional. He lets me know what product he’s using & what to expect. And it’s very good to know I can call to have technican return if I have any issues.

Paid $100–120Reasonable priceHome inspectionGeneral pest inspection

Show more general pest inspection reviews (33 more) →

Price

$131+10% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 82%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection52$58–$139
Ant extermination37$78–$282
Bug & insect extermination36$61–$156
Rodent extermination26$88–$323
Spider extermination21$61–$126
Bee extermination17$184–$371
Home inspection14$79–$168
Hornet & wasp extermination14$119–$323

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