Experts Reviews · Company report
Truly Nolen Pest & Termite Control Groveport logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Truly Nolen Pest & Termite Control Groveport

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 cockroach control · 4.9★ from 249 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truly Nolen Pest & Termite Control Groveport is better than 95% of cockroach control.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 97% of cockroach control.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truly Nolen Pest & Termite Control Groveport is better than 92% of cockroach control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 98% of cockroach control.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truly Nolen Pest & Termite Control Groveport is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Truly Nolen Pest & Termite Control Groveport for 8 kinds of job.

Truly Nolen Pest & Termite Control Groveport for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 53 Google reviews tagged “General pest inspection”

Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Joshua did a great job. I checked in upon arrival and completed our treatment in a timely manner!<

Paid $120–140Reasonable priceGeneral pest inspection
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

He was very pleasant and did a great job Inside an app

Paid $120–140Reasonable priceGeneral pest inspection
gregoryLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joshua was great and very attentive to his task, very professional. My time is very important to me just like everybody else and I love the fact that he came in and just got it done, great job Joshua! Look forward to seeing you in the next visit.

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Margie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

She was so friendly and polite. A rare quality nowadays

Paid $100–120Reasonable priceGeneral pest inspection
JudithLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everyone you’ve ever sent has been fantastic, Ryan included.

Paid $200+Reasonable priceGeneral pest inspection
Garry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

David was very knowledgeable and pleasant.

Reasonable priceRodent exterminationGeneral pest inspection
Matthew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently started a pest control plan with Truly Nolan (I was a previous customer a few years ago) and David came out to provide the service. He was very professional and obviously enjoys what he does. He was very knowledgeable and explained what he was looking for, how to treat various pests and did a great job…

Paid $160–180Great priceGeneral pest inspectionBee exterminationBug & insect extermination
Molly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Allison met my husband to assist with a wasp problem and went above and beyond to help us.

Paid $180–200Reasonable priceGeneral pest inspection
JohnLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Truly Nolan does a great job keeping pests out of our home! They perform quarterly inspections and treat outside areas so pests have more difficulty getting inside our home. We will occasionally get small ants in our kitchen, and Truly Nolan will make a service call to resolve the issue at no additional charge.

Paid $100–120Reasonable priceGeneral pest inspection
SusanLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Two years in with Truly Nolen, and I am still so incredibly satisfied with their services. Our most recent visit as last week, and Skylar did a fantastic job! You would think we would see evidence of mice wanting to come-in from the cold, and we just have ZERO signs of any critters.

Paid $100–120Great priceGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Colleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Yearly pest service. Allison was very professional!!

Reasonable priceGeneral pest inspection
Larry16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service. Tech was very professional and answered our questions.

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
FREDLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great and friendly service.

Home inspectionGeneral pest inspection
Rodney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good Work Friendly Service

Paid $40–60Great priceSpider exterminationGeneral pest inspectionBee extermination
Cameron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sky is THE MAN! He came out here treated what we needed and also gave helpful tips and treatments we should request as we continue with our four seasons contract. He was very knowledgeable! Hang on to him with everything you got! He is a great one!

Paid $120–140Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience and Tech Dave did a great job

Paid $100–120Reasonable priceBee exterminationBug & insect exterminationSpider extermination
Jes3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service and very courteous. Thank you!

Paid $100–120Reasonable priceGeneral pest inspection
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was a routine exterior follow up to check the termite bait traps and applied foundation treatment for ants and spiders. We were notified ahead of time and he checked in upon arrival.

Reasonable priceTermite inspectionGeneral pest inspectionAnt extermination
Mindy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Allison was kind and efficient. Helped to answer questions I had about pests in my lawn and offered solutions.

General pest inspectionBug & insect extermination
Kama4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Skylar is always courteous & professional. He lets me know what product he’s using & what to expect. And it’s very good to know I can call to have technican return if I have any issues.

Paid $100–120Reasonable priceHome inspectionGeneral pest inspection
Jess13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Swift & thorough

Great priceGeneral pest inspection
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been a customer of Truly-Nolen since at least 2011. Joined the quarterly plan in 2015. The quality of this company is well beyond excellent. Outstanding is not an exaggeration. During several flea and mite eruptions (indoor/outdoor cats-need I say more), peace was restored to my residence thanks to successful…

Flea & mite exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Truly Nolen pest control for two years now and they have been nothing short of amazing. The customer service is fantastic - if you have a problem that is outside of you normal service treatments they respond quickly and ALWAYS take the time to make sure we are satisfied. Dave is thorough and always…

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection
Corinne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shari is the best, very friendly and gets the job done.

General pest inspection+ Responsiveness+ Punctuality+ Quality
j1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My job has used Truly Nolen for several years. Sherri has been the tech and is awesome, excellence service. She has helped with all my questions and needs for the Business. Customer service for the front and Sherri is Great. Recommended for all home and business. Thank you.

Ant exterminationBed bug exterminationBug & insect extermination+ Quality+ Professionalism
MaddieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

She services our Kindercare and she does an amazing job!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Abby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shari is THE BEST!!! She is always on time, very professional, the most friendly woman you’ll ever meet. All of the kiddos enjoy seeing her here and she always says hello to everyone! Thank you Shari for all you do for us!!!!!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and professional as always! Thank you for taking care of things so quickly!

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Quincy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David did and dose an awesome job as usual whenever he comes out to the house to perform his work. Great guy, awesome customer service skills, communicate extremely well and strongly affective at his job. I’d highly recommend David to other individuals should they need the same work done. Have a great day!

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Sonya8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our company been using Truly Nolen for a couple of years now and we have been happy with the service. Shari is extremely professional and personable. I feel Shari goes above and beyond with every service visit.

Bee exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Professionalism
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We use Truly Nolen for Bed Bugs, Ants, Fleas and any other pest that visit here at our clinic. We can count on Sherry. She's the best. Her customer service is awesome. When we call Sherry come and give excellence service. Sherry come out even when we don't call to check to make sure everything is good with us.…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
WAA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using Truly Nolen for a few years for pest control at our school. Shari is very professional and efficient when she comes. She lets us know about any issues she sees so that we can keep an eye out in case we need her to stop by sooner than her monthly visits.

General pest inspection+ Quality+ Professionalism
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've used Truly for 2 years now and have never had issues. They respond to issues in between scheduled appointments within a few days and always send the same tech. Dave has gotten to the point where he knows the history of our issues and follows up on progress the next visit. He'd very knowledgeable and friendly,…

Ant exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Joseph4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using Truely Nolan for about 2 years now and we have had the best experience. Dave Stewart has been so professional and Addie and Hayley are always so great on the phone whenever I have a scheduling question. I highly recommend, 10 out of 10.

Ant exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic friendly service from our tech Shari. Always attentive to our needs here at the shop. Thanks again!

General pest inspection+ Professionalism
LeonLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Truly has always been a great service and wonderful staff to work with

Bed bug exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Krieger did an excellent job. On this hot day, thank you for putting on the protective suit to attack and destroy that very active yellow jacket nest!

General pest inspection+ Responsiveness
Elizabeth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

David did a great job on the initial appointment for our pest and rodent control. He was very nice and professional. We appreciated how he explained what he was doing on the interior and exterior and gave us options for the best way to treat some of our problem areas. While we’re new to using Truly Nolan, his…

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
BrandonLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service from David and Jorden, thorough and detailed. The guys here even moved literally nearly 100 dog toys out of the yard (we had a bday party for our dog and gave him 100 tennis balls!) before treating. Something we felt bad about once we realized it, but something they didn't complain about either and…

Mosquito exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Bud4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technicians are very professional and friendly. The services are excellent. Great company to deal with.

General pest inspection+ Quality+ Professionalism+ Value
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very responsive and provided excellent quality service

General pest inspection+ Responsiveness+ Quality+ Professionalism
Jodi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

Rating only, no written review.

Paid $100–120Reasonable priceGeneral pest inspection
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceGeneral pest inspection
Lynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $160–180Reasonable priceGeneral pest inspection
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceGeneral pest inspectionBug & insect extermination
Alison8 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral pest inspection
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceGeneral pest inspection
Ben6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Home inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
LLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionService not listed+ Professionalism
MP1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
AmandaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Terri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ChristopherLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$131+10% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 82%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection52$58–$139
Ant extermination37$78–$282
Bug & insect extermination36$61–$156
Rodent extermination26$88–$323
Spider extermination21$61–$126
Bee extermination17$184–$371
Home inspection14$79–$168
Hornet & wasp extermination14$119–$323

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