Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Truly Nolen Pest & Termite Control Groveport logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Truly Nolen Pest & Termite Control Groveport

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 103 cockroach control · 4.9★ from 249 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truly Nolen Pest & Termite Control Groveport is better than 95% of cockroach control.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 97% of cockroach control.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truly Nolen Pest & Termite Control Groveport is better than 92% of cockroach control.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 98% of cockroach control.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truly Nolen Pest & Termite Control Groveport is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control Groveport is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Truly Nolen Pest & Termite Control Groveport for 8 kinds of job.

Truly Nolen Pest & Termite Control Groveport for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$119–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 14 Google reviews tagged “Hornet & wasp extermination”

C3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had Median wasps under porch deck. Allison did a great job!

Customer photo from C's review
Paid $180–200Reasonable priceHornet & wasp extermination
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional fast response Allison was very professional and friendly. answered all my questions and got to work. I couldn't ask for a better tech or business to deal with.

Paid $180–200Great priceHornet & wasp extermination
Bradley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ryan and Skyler came out for a mouse inspection at our home and we're absolutely fantastic. They were not pushy at all and offered several options to remedy our situation. Ryan mentioned he prides himself in partnering with his customers and not just making a sale. They also dug out ground yellow jacket nest very…

Customer photo from Bradley's review
Bee exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Truly Nolen pest control for two years now and they have been nothing short of amazing. The customer service is fantastic - if you have a problem that is outside of you normal service treatments they respond quickly and ALWAYS take the time to make sure we are satisfied. Dave is thorough and always…

Hornet & wasp exterminationMosquito exterminationGeneral pest inspection
Justin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy went the extra mile & carefully took out a wasp nest & several wasps from our kids' outside toy shed without taking everything out or getting Raid spray everywhere, job well done!

Bug & insect exterminationHornet & wasp extermination+ Responsiveness
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and professional as always! Thank you for taking care of things so quickly!

Bee exterminationHornet & wasp exterminationGeneral pest inspection+ Quality+ Professionalism+ Value
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Truly Nolen on a multitude of occasions ranging from wasp removal to mosquito fogging and general pest control. They have been kind, courteous, and timely at every turn. I highly recommend them for any of your pest control needs!

Hornet & wasp exterminationMosquito exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
DebLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dave was awesome!! I’m usually really weird about having service people over when my husband isn’t home, but Dave was super personable and didn’t make me feel uncomfortable at all. He explained everything really well and answered all my questions. We can already tell a difference after the service!!

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
KathyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

David was very professional. He explained what he was going to do and the hornets are gone! We called on a Monday and they came on Wednesday at the time stated. The amount it cost was explained up front. This is the second time we have used this company. We’ll use them again if needed.

Hornet & wasp extermination
Jaquan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bought a house and had a carpenter bee problem. Called truly nolen because I heard nothing but good things. I was able to get scheduled fast. They came out and walked me thru everything and did the treatment. Very pleased with the professional and the service so far

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

In and out in a timely manner with no requirement on my part. A job well done with zero hassle. Recommend and will use again.

Hornet & wasp extermination+ Quality
MichaelLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very pleased, prompt and courteous - very professional, used all required PPE, great job, thank you!

Hornet & wasp extermination+ Punctuality+ Professionalism
Clark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $180–200OverpricedHornet & wasp extermination
ChristopherLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality

Price

$131+10% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 82%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection52$58–$139
Ant extermination37$78–$282
Bug & insect extermination36$61–$156
Rodent extermination26$88–$323
Spider extermination21$61–$126
Bee extermination17$184–$371
Home inspection14$79–$168
Hornet & wasp extermination14$119–$323

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