How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%84+11.9Replies to reviews 7%90+6.4Craft & service penalty85−1.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORETruly Nolen Pest & Termite Control
Marana, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 108 home inspectors · 4.8★ from 780 Google reviews
Report card
Percentile vs other home inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for ant extermination
Clear ✕All 58 Google reviews tagged “Ant extermination”
I had to write this because customer service like this is so rare these days. Ronnie came out to give me a quote for pest control and possibly termite treatment, and honestly the whole experience blew me away. First, I had to reschedule our original appointment because I was having car trouble, and he couldn't have…
I still have roaches!
Had a big black ant colony in my backyard, one bit my son while he was playing so I called Truly Nolen to come out and get rid of them. Had the service for one year, they came and sprayed every month, and the ants are still going strong as ever. Would not recommend this service. I paid a lot of money to get rid of…
I am not happy with the level or service or attention to detail of this service. I am looking to break the contract since I do more pest control on my end than the company has success treating the issues we have.
I’d like to thank John Myers for his professionalism and kindness and in dealing with the massive amount of ants in my yard and getting in my house. Thank you, John.
Getting great pest control Service from Vince and Truly Nolen! I would highly recommend. We have had their services for over 12 years and have always been completely satisfied. Thanks Truly Nolen.
Top tier service from my service representative John Myers. Personable, friendly, professional.
John M has been taking care of our house for the past year and has saved us from a lot of nightmarish bug problems. Since beginning treatments and taking his advice, our problem has decreased significantly. Thank you so much!!
John and James were respectful with the property, they followed my instructions and worked on the problem that I had in my backyard. I'm Thankful for having them and t Truly Nolen company. THAN YOU.
They are quick and effective if you ever have an issue. Also, the tech assigned to my area is very knowledgeable and friendly. My tech is John, he is very knowledgeable and friendly; give him a raise.
Vince Gallo is personable and provides top notch service. I would recommend him to anyone. Thank you Vince!
Freddie Cox from Truly Nolan is our favorite service provider. Always punctual, professional and full of personality! Armed with a smile and kindness, he takes great care of two of our homes and is willing to accommodate our tricky schedules. Pests don’t stand a chance with Freddie by your side! Thanks Freddie!
Fred Cox has always gone over and beyond expectations to help us to remain insect 🐜 free. Thanks Fred!
Freddie is a highly skilled, experienced energized expert who has scoured our property for several years adding great services, judgement and support in a true desert environment. He has successfully engaged various members of his Truly Nolen team to engage other services and skills as we’ve needed. You’ll truly appreciate his skills around your home!
Vince did a great & thorough job & pointed out an issue on our patio ceiling that we will fix. We so appreciate his hard work!
I asked that I get a call before they arrive so I can make sure my dogs s are secured. I get my call, they knock politely when they arrive Anthony introduced me to his associate who was with him. Again at the end Anthony, stops art the door to let me know he is complete. The service is great, polite, and…
Iv'e had them for 5 years. At first they were fine. Then it got bad. So bad I had to fire them. I wont ever have them back again. My 2 cats do a better job.They need to stop blaming each other. none of them like the MGR. They don't know how to work as a team. Fire them all an start over.
Tech was on time, did his work, was professional. But the brand itself did not show me the value in what I paid (in advance). It was only after I paid and scheduled my first inspection and treatment application that I found out rodents and termites are separate plans. Bad business. At this point what's done is done,…
Scott Johnson was very friendly, helpful and did a good job. Got rid of the tiny ants!
Personable and professional service. Have way less bugs of all kinds since getting regular service from Truly Nolan. Will continue with them.
All the services I was told I would get were not performed. There are still spider webs everywhere. Spider web removal was part of what I paid for and did not recieve.
Trent is always great! Thorough, efficient and super friendly.
Truly Nolen is very responsive to your needs. No matter what the issue is they will do their best to take care of it. We use them on a regular basis and haven't had any trouble with pests.
Very proactive communication and always on time. Through work done each visit. Trent is very professional.
We get absolutely first class service from Truly Nolen. Our technician Corey Ashcraft is a dedicated professional and expert. We consider him part of the family. Arizona is filled with dangerous insects and pests and I am sure this environment is challenging for any pest control company. Jeremy prides himself on…
Excellent service from Trent. Very courteous and a hard worker.
Jason explained the services in detail and was very knowledgably and friendly. I feel more comfortable living in a new home in AZ that backs up to a natural area, and not worrying so much about scorpions, centipedes getting in the house. They screened some vents to keep snakes from getting in the yard.
Corey Ashcraft is an excellent technician. He answers all my questions and concerns. He takes care of all our house needs.
The technician was fast and thorough.
Great service! Polite, thorough and INEXPENSIVE!!!
The quarterly inspections are thorough and efficient. They also take care to not affect the beneficial insects and animals. That is very important to me.
I pay for this service for my mother. She loves her service guy because he is friendly, on time, and is willing to answer her many questions. The important thing for me is peace of mind. She was having lots of issues with cockroaches and ants among other pests. Now, she is virtually pest free. Thank you Truly Nolen!!
We are very happy with Truly Nolen Pest Service! They are very responsive when we call them and they are helping us acclimate to our new surroundings here is Arizona.
Fred does an excellent job of trying to keep the bugs away. He truly understands the bugs I hate and makes sure they are gone!!! Thanks Fred!!!
Customer service is the top priority of Truly Nolan. We've had them service our residence for almost 3 years and we couldn't be happier. Of particular note is their attention to detail, friendliness and professionalism.
Just normal bug control. Still need mesh applied to air conditioner to avoid rodents.
Very nice people and great results. I see other people on the next-door web site that find spiders and things in their yard but we never do. I think that is because I use Truly Nolan.
The only company I will use for my services. They have always been professional and I have confidence in their service.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 99 | $118–$151 |
| Home inspection | 95 | $50–$174 |
| Bug & insect extermination | 63 | $85–$144 |
| Spider extermination | 63 | — |
| Ant extermination | 58 | — |
| Rodent extermination | 57 | — |
| Cockroach extermination | 51 | — |
| Termite inspection | 36 | $50–$255 |
