How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%84+11.9Replies to reviews 7%90+6.4Craft & service penalty85−1.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORETruly Nolen Pest & Termite Control
Marana, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 108 home inspectors · 4.8★ from 780 Google reviews
Report card
Percentile vs other home inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for general pest inspection
Clear ✕All 100 Google reviews tagged “General pest inspection” · showing 60
Good professional service.
Vince listens to the issues and then takes care of it! As long as he remains my tech I will stay with Truly Nolan.
Very happy with the service 😊
James was our recent technician for our quarterly Truly Nolan exterior pest treatment. He was prompt, professional, efficient, and thorough. He was helpful in answering questions regarding possible interior pests. James was also very pleasant to work with and (bonus) our dog loved him!
I had to write this because customer service like this is so rare these days. Ronnie came out to give me a quote for pest control and possibly termite treatment, and honestly the whole experience blew me away. First, I had to reschedule our original appointment because I was having car trouble, and he couldn't have…
James and Matthew were both amazing. Gave a lot of info and recommended deals for services. Both me absolutely amazing. Never had a service go above and beyond like they did. Thank you Matthew and James
My own experience with Ronnie was exceptional! 😊 He is knowledgeable, friendly, trustworthy, kind and caring 😻 He is a live pet detective 🕵️
Truly Nolen continues to keep our home free of pests, termites, pack rats and weeds. I can’t imagine trusting our home to anyone other company!
The inspector was great: pleasant and very knowledgeable, answering all our questions to our satisfaction.
Great friendly service!
Very attentive to our needs. We have been with Truly Nolan for over 35 years and have had great service. Fred is one of the best! We look forward to a continued long service with Truly Nolan and with Fred as our Service Tech. Phil and Linda.
Fred Cox does my quarterly pest control. He is, by far, the best service provider I have. He has serviced my house for many years and his professionalism and kind personality makes dealing with Truly Nolan a breeze. He is responsive to any concerns I may have and handles them with care. He is the biggest reason I have stayed with Truly Nolan.
Fred C has been our technician for 10+ years, including a move to another house in our neighborhood. I couldn’t “truly” ask for a better guy! He is friendly, thorough, trustworthy, and remembers our kids and pets like we are family. I’d give Fred 6 stars if it were an option!
John at Truly Nolen has done a great job taking care of my home. And have had nothing but great service from everyone I’ve dealt with at TN.
We’ve been using Truly Nolen for pest control at our rental for a few years now and they have always been great. John provides excellent service and is super flexible with our schedule and needs.
Vince did a great job servicing my parent’s place while I was staying there. Very thorough and attentive to details. Great, friendly conversation as well!
Huge “thank you” to Vince at Truly Nolen! He did a wonderful, very thorough job treating our home for pests in Marana. He was very friendly, informative, and took the time to make sure we understood what he was doing. His recommendations were greatly appreciated. We really felt like our home was in good hands.…
Truly Nolen is the best in town! Especially John! His work never goes unseen at our house. He’s been taking care of our house for several years. Thank you!
Vince was on time and super helpful! He answered all my questions and I really appreciated his help. Thx Vince
Fred is awesome!
Getting great pest control Service from Vince and Truly Nolen! I would highly recommend. We have had their services for over 12 years and have always been completely satisfied. Thanks Truly Nolen.
I have been a customer for several years and have been very happy with both the pest control and termite service. Customer service is very responsive and helpful. My technician is John, who does a great job. Highly recommend.
excellent
Top tier service from my service representative John Myers. Personable, friendly, professional.
Quick and efficient service!
John M has been taking care of our house for the past year and has saved us from a lot of nightmarish bug problems. Since beginning treatments and taking his advice, our problem has decreased significantly. Thank you so much!!
John and James were very thorough and professional. They introduced themselves to me and let me know what they were going to be doing and approx how long it would take! Thanks, guys!
John has been taking care of my property for a while now and always does a great job!
John and James were respectful with the property, they followed my instructions and worked on the problem that I had in my backyard. I'm Thankful for having them and t Truly Nolen company. THAN YOU.
John and James came right on time this morning for pest control. John was very helpful being careful with my edible garden plants and chickens. Very good work . Thanks much. O don't know how much I paid as I pay a yearly price for several things they do.
John does a great job each month. Hes very thorough and communicative both before and after the service.
Vince Gallo is personable and provides top notch service. I would recommend him to anyone. Thank you Vince!
John substituted for our regular tech Randy today. He was courteous, quick and effecient.
Amazing service. So thankful for the attention to detail.
I have a rental property in Tucson which we just discovered has a pest problem. I want you to know that Truly Nolan, especially tech John has gone way above the call of duty! Great price, amazing communication, and customer service. John was extremely helpful. I wouldn’t use anyone else!
Been a long time customer for termite and quarterly pest control services. Dependable and effective service throughout. Had the same technician for over 15 years until her retired and my new technician John is holding the standards of punctuality, respect for my property, communication, and service that I have come to expect from Truly Nolen.
Freddie Cox from Truly Nolan is our favorite service provider. Always punctual, professional and full of personality! Armed with a smile and kindness, he takes great care of two of our homes and is willing to accommodate our tricky schedules. Pests don’t stand a chance with Freddie by your side! Thanks Freddie!
John was prompt and very professional. I wouldn’t trust anyone else with my pest control!!
Fred Cox has always gone over and beyond expectations to help us to remain insect 🐜 free. Thanks Fred!
I rarely write Google reviews unless we receive exceptional service (read my few other Google reviews), as is the case with Fred. We have been using Fred (Truly Nolan pest control) for several years now, and each time he goes above and beyond, in several key areas: 1. Knowledge. Fred has an intuitive…
John has been professional, respectful, and knowledgeable.
Freddie is a highly skilled, experienced energized expert who has scoured our property for several years adding great services, judgement and support in a true desert environment. He has successfully engaged various members of his Truly Nolen team to engage other services and skills as we’ve needed. You’ll truly appreciate his skills around your home!
Very polite, knowledgeable, and great job treating for pests
I asked that I get a call before they arrive so I can make sure my dogs s are secured. I get my call, they knock politely when they arrive Anthony introduced me to his associate who was with him. Again at the end Anthony, stops art the door to let me know he is complete. The service is great, polite, and…
We have been with truly for years, we always receive the best service and the best communication. Brae has also been very helpful in any issues we may encounter
John does a great job at addressing our concerns and making sure everything gets taken care of.
Truly Nolan has been fantastic from the first meeting. Great company and products.
I am very content with your service
Jason is honest, explains options, is on time and prompt in follow up to questions. Highly recommend!
They charge $39 per month but only on site four times per year. Not worth the cost.
My family has used Truly Nolen since around 1968. I think the service is overpriced, but I have remained with them and will stay because of the awesome service I receive from my technician, TJ. He is the best of the best.
always on time & do quality work
Tech was on time, did his work, was professional. But the brand itself did not show me the value in what I paid (in advance). It was only after I paid and scheduled my first inspection and treatment application that I found out rodents and termites are separate plans. Bad business. At this point what's done is done,…
service keeps going-up
All Truly Nolan personnel are well trained, professional and responsive. We have been customers for over 6 years.
Jason H has been the best. Very responsive, knowledgeable, professional and communicative, takes time to explain and cares about all aspects of service and helping his customers. He helped us brainstorm our situation and problem solve, also any of his recommended other contractors have proven professional and…
Great experience!
Personable and professional service. Have way less bugs of all kinds since getting regular service from Truly Nolan. Will continue with them.
Truly Nolen is very responsive to your needs. No matter what the issue is they will do their best to take care of it. We use them on a regular basis and haven't had any trouble with pests.
We get absolutely first class service from Truly Nolen. Our technician Corey Ashcraft is a dedicated professional and expert. We consider him part of the family. Arizona is filled with dangerous insects and pests and I am sure this environment is challenging for any pest control company. Jeremy prides himself on…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 99 | $118–$151 |
| Home inspection | 95 | $50–$174 |
| Bug & insect extermination | 63 | $85–$144 |
| Spider extermination | 63 | — |
| Ant extermination | 58 | — |
| Rodent extermination | 57 | — |
| Cockroach extermination | 51 | — |
| Termite inspection | 36 | $50–$255 |
