How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%84+11.9Replies to reviews 7%90+6.4Craft & service penalty85−1.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORETruly Nolen Pest & Termite Control
Marana, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 108 home inspectors · 4.8★ from 780 Google reviews
Report card
Percentile vs other home inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for home inspection
Clear ✕All 95 Google reviews tagged “Home inspection” · showing 80
Michael has been providing an excellent service inspect ion with a quick turn around when needed l highly recommend his professional and friendly service.
James was our recent technician for our quarterly Truly Nolan exterior pest treatment. He was prompt, professional, efficient, and thorough. He was helpful in answering questions regarding possible interior pests. James was also very pleasant to work with and (bonus) our dog loved him!
Customer service is great ànd technician (Fred) is amazing
I was supposed to get an inspection report but I've never heard from the guy
Thanks so much to Mathew N for coming and making us feel better about our home inspection and putting us at ease with what treatments we would require to keep unnecessary pests away. He is personable and reassuring and did a nice job of explaining what he recommended.
Matt was great, walking me through my issues with rat activity and actively listening to my concerns. Thanks Matt!
Truly Nolen is an excellent company. We highly recommend Matthew Nielsen, who is awesome. What we love about Truly and Matt is their expertise and their honesty, which is unsurpassed.
The other day Ronnie was at my neighbors house. I had a few questions and he and the neighbor talked and inspected my house. He was helpful and know what he was talkinging about. After he talked to me about my options. I'm impressed that someone this days would take extra time to help me. My home really has no…
Amazing service and advice received from Ronnie. 10/10.
Ronnie is great! He is thorough and knowledgeable and someone I trust! Would definitely recommend Truly Nolen and ask for Ronnie!
I recently had an issue with desert rats on my property. After contacting Truly Nolen, a plan was developed to address the problem. Mike Vasquez, the technician responsible for monitoring and managing the situation, has been outstanding. I was very impressed with his service, professionalism, and attention to detail throughout the process.
Matt was great and very knowledgeable!
Matt Nielsen was both professional and entertaining.
Extremely happy with the Truly Nolen service. Both the home inspection and the termite inspection.
James and Matthew were both amazing. Gave a lot of info and recommended deals for services. Both me absolutely amazing. Never had a service go above and beyond like they did. Thank you Matthew and James
Matthew Nielsen & James were very polite, patient & knowledgeable. I can’t explain how at ease my mind is having had this awesome team here. Thank you gentlemen for that.
Matthew Nielsen was great, thanks for the service!
Vince was very friendly and efficient in his service provided!
Ronnie was very nice and gave me lots of good info. Even my cats liked him!
My own experience with Ronnie was exceptional! 😊 He is knowledgeable, friendly, trustworthy, kind and caring 😻 He is a live pet detective 🕵️
Matthew nielsen did a very thorough termite inspection and we discussed potential problem areas. He was very willing to discuss any concerns I had, was timely, professional and friendly.l
The inspection was very thorough. Both Matthew Neilson and his understudy were professional and friendly. Matthew knows what he’s doing.
Matt was really fun but overall very professional. We appreciate all his help today
Matthew Nielsen inspected and was extremely helpful and insightful
on time, so nice, explained everything clearly!
Matthew came and did an inspection on a commercial building that I own and made me and my business partners feel so relieved about hiring a pest control company to help us out. We are excited to start and continue our services with Truly Nolen at our place of business. We have been using Truly at home for over 4…
Termite inspection went quickly and well with Matt.
Matt did a great job at my yearly inspection. He was polite and thorough. He listened to my concerns and offered well thought out options of service.
Annual termite inspection went well! Matthew Nielsen found some tubes and will verified if they need retreatment.
Matt Nielsen was fantastic! We called Truly Nolen out to look around for signs of termites because we found a small hole in one of our bedrooms. He assured us it wasn't termites that made the hole, as their was no evidence of their presence, and taught us what to look for as signs of termites going forward, which…
Matthew N took time to explain his plan to remedy our termite infestation to our satisfaction and offered a solution that was both affordable and gave us peace of mind. Thanks Matt
People professional and considerate. Very expensive.
The inspector was great: pleasant and very knowledgeable, answering all our questions to our satisfaction.
We have been customers of Truly Nolen for 20 years. They have always been customer service oriented and very knowledgeable and professional. Our regular technician Don is a special person who is wonderful to work with.
Fred Cox is so great. He is personal, not rushed, and wants to help us with our problems. He is always on time and does a complete coverage of our property. Fred is one of the reasons we stay with your company.
Fred is a wonderful guy and very friendly.If you’re looking to give Fred a shout-out for saving your home from the "creepy crawlies," here is a professional. "I cannot recommend **Fred** enough! We were dealing with a persistent pest issue, and Fred came in and handled it like a total pro. He was punctual,…
Four times since I started my service, I have been left waiting for hours and no-shows. On my first visit, the inspector came 15 minutes before the technician showed up. This didn’t give me any time to empty all of my cabinets.(Which he did not suggest) And I was never asked to do this until the third technician…
Fred Cox has been doing outside pest control on our Tucson home for 14 years on a quarterly basis. He is a cordial man and very thorough and knowledgeable about what to look for and how to treat the different types of pests! Truly Nolen is fortunate to have such a dedicated employee!
Generally I am happy with the service. However, a recorded phone message that I received before the service stated that the technician would arrive between 3pm to 5pm. I left work to be there. I arrived home to find that the technician had already been there hours earlier. This has happened before.
John at Truly Nolen has done a great job taking care of my home. And have had nothing but great service from everyone I’ve dealt with at TN.
Fred did a great job !!! Thank you
Vince was great. Very Thorough. Patiently talked to me about my concerns. Gave me some good info to go forward.
We get our semi-annual pest inspection and preventative treatments from Truly Nolen and never have any pests around our property! They do a great job and John Meyers (my tech) is always prompt and kind. Thanks John and Truly!
Called them because we had mice in the casita on our property. Felt good after the inspection, they found places where the mice could get in that other inspectors did not find. So, we went with them and it was all downhill from there. Scheduled the work, they didn't show. I called to see what's going on and they…
We’ve been using Truly Nolen for pest control at our rental for a few years now and they have always been great. John provides excellent service and is super flexible with our schedule and needs.
John Myers has provided excellent service for our home in Tucson. Thorough, timely, and a great communicator. I recommend him!
Productive services
Fred is awesome!
John myers did a great job, very professional and great service!
We've been using Truly Nolen for years. John does a great job.
I am very pleased with service especially our technician John who is always courteous and helpful.
Top tier service from my service representative John Myers. Personable, friendly, professional.
John Myers is always very polite, provides information, and is very thorough when inspecting for pests. We pay for year round coverage, and they will always come out when needed.
Quick and efficient service!
I received excellent service from John M. and James this month. They were both on time and friendly!
My guy is John and he is the best! Great communication, always checks in first as well as gives any notes after his visit regardless of if an issue was found which helps give me peace of mind, very able, willing to answer any questions.
John M has been taking care of our house for the past year and has saved us from a lot of nightmarish bug problems. Since beginning treatments and taking his advice, our problem has decreased significantly. Thank you so much!!
Great experience with John from Truly Nolen! Friendly, knowledgeable, and thorough.
We had great service from John & James. Highly recommend.
Truly (zing!) appreciate the help, treatment and advice John from the Marana location has provided regarding our roach situation. Especially appreciative of how mindful he's been in regards to ensuring that my cats are not exposed to the treatments. My grandparents also used Truly for 30 years, and they were just as…
John has been amazing so far, he goes as far as making sure that my cats are not exposed to the treatment. He is very kind and always encourages us to ask questions if we have any. Very knowledgeable at what he does.
Amazing service. So thankful for the attention to detail.
Fred has been my service guy for over 12 years and is a fantastic ambassador for his company. Personable, friendly, and the consummate professional. 10 stars out of 5!
We have had our pest control person service our home for over 12 years. He is fantastic. He’s always friendly and has a smile on his face. We have never had any problems with unwanted critters.
Freddie Cox from Truly Nolan is our favorite service provider. Always punctual, professional and full of personality! Armed with a smile and kindness, he takes great care of two of our homes and is willing to accommodate our tricky schedules. Pests don’t stand a chance with Freddie by your side! Thanks Freddie!
I have had Truly Nolen for 3 1/2 years. Fred Cox has provided my pest control service during this time and he has been professional and effective. The service has been thorough and designed to the needs of my property. I live close to the desert and want to use environmentally friendly pesticides and humane traps…
Our technician John is our favorite he's very professional works with me very well makes our schedule nice especially since we are doing two addresses and he does both
Freddie cox is my guy!!!! He takes such good care of us and is so nice and loves his job! He makes my day! And makes me want to be a better person! We love you Freddie cox!!!! Hard working and so nice!!!
Great customer service. John my tech always takes care of my property and has great communication. I highly recommend John and Truly Nolen to take care of you pest control needs
John does a great job.
The treatment was very thorough.
Truly Nolen teams are all well coordinated, scheduling is perfect, very responsive. Home inspector Kelan is very professional and attentive, he gave an accurate assessment, schedules and estimates. A treatment teams were also accurate and right on time. Excellent management and professional communication. Highly recommend Truly Nolen.
John does a great job at addressing our concerns and making sure everything gets taken care of.
Everyone was cordial and efficient and helpful. Still waiting to see when the buggies disappear.
They got me scheduled right away, and even came early than expected.
The person who came to our home was funny and engaging, but very knowledgeable about the business and what he was going to be doing in our home, as well as outside. He proceeded with his job and we were quite comfortable with him moving about. He did as he said he would do and was very thorough. He explained all…
Responsive and professional service. I’m happy.
Quarterly treatment. Friendly, up beat and professional.
I am very content with your service
Always friendly and kind. Thank you
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 99 | $118–$151 |
| Home inspection | 95 | $50–$174 |
| Bug & insect extermination | 63 | $85–$144 |
| Spider extermination | 63 | — |
| Ant extermination | 58 | — |
| Rodent extermination | 57 | — |
| Cockroach extermination | 51 | — |
| Termite inspection | 36 | $50–$255 |