How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%74+17.9Value 14%84+11.9Replies to reviews 7%90+6.4Craft & service penalty85−1.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORETruly Nolen Pest & Termite Control
Marana, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #104Position by Experts Score among all companies we track in this category. of 108 home inspectors · 4.8★ from 780 Google reviews
Report card
Percentile vs other home inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for rodent extermination
Clear ✕All 57 Google reviews tagged “Rodent extermination” · showing 40
Michael is an asset to Truly Nolen. He is prompt and always shows up. He is very friendly and takes his job very seriously.
James did an excellent job examining our house, getting rid of old traps and putting down new ones. He came on time and called when he was on his way. He was clear in explaining what he saw.
Great communication and service from Ronnie and Michael Vasquez. We are very appreciative of how attentive and knowledgeable they are in eliminating unwanted animals on our property.
Matt was great, walking me through my issues with rat activity and actively listening to my concerns. Thanks Matt!
Amazing service and advice received from Ronnie. 10/10.
People professional and considerate. Very expensive.
Truly Nolen continues to keep our home free of pests, termites, pack rats and weeds. I can’t imagine trusting our home to anyone other company!
We have been customers of Truly Nolen for 20 years. They have always been customer service oriented and very knowledgeable and professional. Our regular technician Don is a special person who is wonderful to work with.
Great friendly service!
Fred Cox is so great. He is personal, not rushed, and wants to help us with our problems. He is always on time and does a complete coverage of our property. Fred is one of the reasons we stay with your company.
Called them because we had mice in the casita on our property. Felt good after the inspection, they found places where the mice could get in that other inspectors did not find. So, we went with them and it was all downhill from there. Scheduled the work, they didn't show. I called to see what's going on and they…
Productive services
Top tier service from my service representative John Myers. Personable, friendly, professional.
Best Pest Pros around! Thanks John and James!!!! 🙏🏻
Michael and Rogelio, my team from Truly Nolan are awesome! They go the extra mile! Thank you both very much!!!
Freddie Cox from Truly Nolan is our favorite service provider. Always punctual, professional and full of personality! Armed with a smile and kindness, he takes great care of two of our homes and is willing to accommodate our tricky schedules. Pests don’t stand a chance with Freddie by your side! Thanks Freddie!
I have had Truly Nolen for 3 1/2 years. Fred Cox has provided my pest control service during this time and he has been professional and effective. The service has been thorough and designed to the needs of my property. I live close to the desert and want to use environmentally friendly pesticides and humane traps…
Freddie is a highly skilled, experienced energized expert who has scoured our property for several years adding great services, judgement and support in a true desert environment. He has successfully engaged various members of his Truly Nolen team to engage other services and skills as we’ve needed. You’ll truly appreciate his skills around your home!
Truly Nolen teams are all well coordinated, scheduling is perfect, very responsive. Home inspector Kelan is very professional and attentive, he gave an accurate assessment, schedules and estimates. A treatment teams were also accurate and right on time. Excellent management and professional communication. Highly recommend Truly Nolen.
We have been with truly for years, we always receive the best service and the best communication. Brae has also been very helpful in any issues we may encounter
Iv'e had them for 5 years. At first they were fine. Then it got bad. So bad I had to fire them. I wont ever have them back again. My 2 cats do a better job.They need to stop blaming each other. none of them like the MGR. They don't know how to work as a team. Fire them all an start over.
Responsive and professional service. I’m happy.
Very professional
Truly Nolan has been fantastic from the first meeting. Great company and products.
All my experiences with this company has been positive .they're friendly, when I call them out they respond to me right away.
Jason is honest, explains options, is on time and prompt in follow up to questions. Highly recommend!
The estimator Jeremy was very knowledgeable and professional. He set up all the services in a timely manner and patiently answered all of our questions. Even though the pest control technician didn’t show up the first time, Jeremy promptly rescheduled the service for us. We would recommend Truly Nolen to our friends.
I highly recommend Truly Nolen North Tucson/Marana branch and especially Ryan who manages our packrat service. Ryan is very professional and dependable in taking care of our needs and a pleasure to deal with. Thank you Ryan, keep up the great work!
very satisfied.very satisfied
Service tech Ryan Seppala is an excellent employee who has been consistently on-time, professional and friendly. I definitely recommend Truly Nolen's services based on him alone, although others have been just as friendly and helpful.
I was very impressed with the efficiency & knowledge of the team that came out to help us. Every single one of them were passionate about what they do & insightful in helping us move forward making decisions. I would not hesitate to use them again & am grateful the issues we have were taken care of very quickly!
Anthony was quite knowledgeable about how to resolve our issue as well as thorough in his assessment of our property. We are just a few days in but quite happy so far.
All Truly Nolan personnel are well trained, professional and responsive. We have been customers for over 6 years.
Jason H has been the best. Very responsive, knowledgeable, professional and communicative, takes time to explain and cares about all aspects of service and helping his customers. He helped us brainstorm our situation and problem solve, also any of his recommended other contractors have proven professional and…
Very proactive communication and always on time. Through work done each visit. Trent is very professional.
Truly Nolan was highly recommended to us after we purchased our home in Marana. Never having lived in the desert, we were totally unfamiliar with the pest issues here. We are absolutely pleased with the service that Jason and Corey have provided us. They are friendly and polite, and more importantly always take…
Excellent service from Trent. Very courteous and a hard worker.
Jason explained the services in detail and was very knowledgably and friendly. I feel more comfortable living in a new home in AZ that backs up to a natural area, and not worrying so much about scorpions, centipedes getting in the house. They screened some vents to keep snakes from getting in the yard.
Customer service is the top priority of Truly Nolan. We've had them service our residence for almost 3 years and we couldn't be happier. Of particular note is their attention to detail, friendliness and professionalism.
Just began service and extremely impressed. Jason and Corey are extremely friendly and courteous as well as prompt. Phoned to confirm times and to keep us up to date on arrival. Jason very thorough in his explanation of pests and their control, as well as the broad range of services available. Corey was cheerful…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 99 | $118–$151 |
| Home inspection | 95 | $50–$174 |
| Bug & insect extermination | 63 | $85–$144 |
| Spider extermination | 63 | — |
| Ant extermination | 58 | — |
| Rodent extermination | 57 | — |
| Cockroach extermination | 51 | — |
| Termite inspection | 36 | $50–$255 |