Experts Reviews · Company report
Truly Nolen Pest & Termite Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty87−1.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Truly Nolen Pest & Termite Control

Sanford, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 890 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truly Nolen Pest & Termite Control is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truly Nolen Pest & Termite Control is better than 87% of pest control services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truly Nolen Pest & Termite Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 82% of pest control services.A
82

Reviews for your job

Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.

Truly Nolen Pest & Termite Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.73
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$144
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 131
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 73 Google reviews tagged “Bug & insect extermination” · showing 40

Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Osker is very thorough & explains everything he does to keep my house & property pest free.

Paid $140–160OverpricedGeneral pest inspectionBug & insect exterminationAnt extermination
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oskar has been fantastic. He’s so polite and very knowledgeable. He’s done a fantastic job of eliminating our bug problems. I have the monthly service and I always enjoy when he comes.

Paid $60–80Reasonable priceCockroach exterminationBug & insect extermination
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Oskar was nice and did a good job.always polite. Such a gentleman. Always enjoy his smile and visits. The best?! No bugs!

Paid $40–60Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
Donnie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Herbie did a great job from Truly Nolen. Personalized and professional. What more could you want?

Paid $80–100Reasonable priceBug & insect extermination
Jodie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bert the exterminator is literally my hero! I live in an condo and each unit is owned privately my neighbor upstairs is a hoarder and unfortunately I suffer the consequences in the form of roaches- my parent have used truly Nolen for years and when i started seeing roaches more often than an occasional one here and…

Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Tara17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Oskar does a very good job! He comes to my house to do my routine maintenance and I never have any issues with insects anymore. He removes the spiderwebs, wasp nests, and takes care of the exterior so there are never any creepy crawlies that make it into my house. Thank you Oskar!

Hornet & wasp exterminationBug & insect extermination
Luci1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great people skills and quick and easy service. Loved it

Great priceBug & insect extermination
LyannLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oskar was amazing, timely, very proficient, explained the process, the reasons as to why each product, the expectations and more. Thank you

Paid $100–120Not sureGeneral pest inspectionCockroach exterminationBug & insect extermination
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oskar was very professional and friendly. He did a great job treating our house and yard for pests

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our tec, Oskar Salcedo, is always kind and goes the extra mile to help us stay bug free! He Greta at explaining the process and pointing out any other issues we may have like termites and rodents.

Great priceBug & insect extermination
Luisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Muy profecional y empatico

Not sureSpider exterminationCockroach exterminationBug & insect extermination
kerwyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Oskar came to the house and treated our home for pests. Very friendly and knowledgeable and explained the entire process. Felt very comfortable with him and would refer to others

Paid $140–160Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
LouannLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Oscar and Rodrigo both had great communication and were both informative of the services that were being provided and what I can expect going forth.

Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Camille7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Oscar Salcedo did a great job ! He was on point. Very personable, thorough in his tasks. Suited up and took care of my pests, inside and outside. I recommend him, you won't be disappointed.

Reasonable priceBee exterminationBug & insect extermination
Stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rodrigo Velasquez has been my service provider taking incredible care of lawn and ornamentals for past 2/3 years. He is always professional, highly informed about lawn treatment and growth, willing to answer questions and takes great care in his work. I highly recommend his services. Oscar Ostos-Salcedo is also…

Home inspectionSpider exterminationGeneral pest inspection
MatthewLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Herbie was awesome and very thorough!

Paid $120–140Not sureGeneral pest inspectionBug & insect extermination
Eric7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Herbie is the BEST!

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional, friendly, informative and helpful information. I was definitely pleased and would highly recommend him.

General pest inspectionBug & insect exterminationAnt extermination
T3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Herbie came to our home for our first inspection and service. He was professional, efficient, knowledgeable, thorough and friendly. We wouldn’t want anyone else servicing our home. He did an incredible job eliminating webs, nests, and protecting our home from bugs and pests on the exterior and interior. Thanks so much, Herbie!

Reasonable priceHome inspectionBug & insect extermination
FelipeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Oskar was very thorough inspecting my home and the surrounding outside for where pests could be coming in. Great results already for indoor bugs and working to seal exterior points. Excellent explanations!

Paid $120–140Great priceHome inspectionCockroach exterminationBug & insect extermination
LissahLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Oskar came to help us with drain flies. Very polite and punctual, and explained what was going on and how he would fix it.

Reasonable priceBug & insect extermination
Mariola2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Oskar was great at handling our issues. Always prompt & courteous. 5 stars!!

General pest inspectionBug & insect extermination
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Herbie did an outstanding job. Well done, keep up the good work.

Cockroach exterminationBug & insect exterminationAnt extermination
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Oskar

Paid $140–160Not sureBug & insect extermination
AlecLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We've been getting service for periodic pest control for a while now. The past few times Herbie has come out and treated the outside of our house and the inside. He made sure to ask if we had any pets to make sure to use pet friendly treatments. Herbie was quick and professional and we trust them with our pest control needs.

General pest inspectionBug & insect extermination
Carlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Oscar is an excellent pest control technician. Always friendly and extremely knowledgeable. He listens to your concerns and make sure you are satisfied with his services. He has been my tech for many years.

Customer photo from Carlene's review
Paid $100–120Reasonable priceTermite exterminationBug & insect extermination
Connie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Oskar did a great job as always. He is a very professional, friendly, and helpful technician for Truly Nolen.

Paid $140–160Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Oskar was amazing. He was SUPER thorough. He took his time going through every single room. He went through every single crevice making sure that the problem was completely taken care of. I couldn’t have asked for a better experience and he gave me a huge peace of mind knowing he completely eliminated the problem.

Paid $200+Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
Kelsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Oskar and the service he provides is top notch. He’s thorough, prompt and professional. Whether it’s quarterly scheduled service or an ad hoc visit for a specific treatment I can always count on him to get the job done.

Great priceGeneral pest inspectionBug & insect extermination
Carolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Bert was our technician today, another great service. Thank you

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Amir7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent Service, from Oscar

Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
Lynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Oskar treated my condo for ants. He was great! The cost is covered by our HOA.

Paid $1–20Great priceBug & insect extermination
Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Oskar has been great at addressing our in-home concerns. He is very prompt, responsive, respectful, and friendly! I highly recommend him for your monthly or quarterly visits!

Paid $40–60Great priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
JackieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Herbie is always awesome! Quick, friendly and we never see any bugs, even with as rainy as it's been! Thank you!

Great priceHornet & wasp exterminationBug & insect extermination
Hugo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

🌟 Exceptional Service from Bert at Truly Nolen! I couldn't be happier with the service provided by Bert from Truly Nolen. He is, quite simply, the man when it comes to pest control. From the moment he arrived, Bert was incredibly knowledgeable and clearly explained the process and what needed to be done. His…

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service and prompt.

Reasonable priceBug & insect extermination
BarryLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Oskar always does an amazing professional job.

Paid $120–140Great priceSpider exterminationCockroach exterminationBee extermination
Dianna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Oskar is always courteous and thorough. He’s an asset to the company.

Paid $40–60Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Lydia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Oskar has done a wonderful job maintaining our home. He is always helpful and quick to assist with anything we ask along with answering all of our questions. He is always here right when he states he will be and is great with his communication with us.

Great priceGeneral pest inspectionBug & insect extermination
MarkLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great Service, Bert was great and very knowledgeable. Great service and very pleasant and professional

Bug & insect extermination+ Professionalism

Show more bug & insect extermination reviews (33 more) →

Price

$91-27% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 54%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection113$66–$181
General pest inspection97$58–$136
Cockroach extermination79$86–$282
Bug & insect extermination73$66–$144
Ant extermination60$86–$246
Hornet & wasp extermination41$103–$282
Rodent extermination34$99–$371
Spider extermination29$73–$166

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