How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty87−1.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORETruly Nolen Pest & Termite Control
Sanford, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 890 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for bug & insect extermination
Clear ✕All 73 Google reviews tagged “Bug & insect extermination”
Osker is very thorough & explains everything he does to keep my house & property pest free.
Oskar has been fantastic. He’s so polite and very knowledgeable. He’s done a fantastic job of eliminating our bug problems. I have the monthly service and I always enjoy when he comes.
Oskar was nice and did a good job.always polite. Such a gentleman. Always enjoy his smile and visits. The best?! No bugs!
Herbie did a great job from Truly Nolen. Personalized and professional. What more could you want?
Bert the exterminator is literally my hero! I live in an condo and each unit is owned privately my neighbor upstairs is a hoarder and unfortunately I suffer the consequences in the form of roaches- my parent have used truly Nolen for years and when i started seeing roaches more often than an occasional one here and…
Oskar does a very good job! He comes to my house to do my routine maintenance and I never have any issues with insects anymore. He removes the spiderwebs, wasp nests, and takes care of the exterior so there are never any creepy crawlies that make it into my house. Thank you Oskar!
Great people skills and quick and easy service. Loved it
Oskar was amazing, timely, very proficient, explained the process, the reasons as to why each product, the expectations and more. Thank you
Oskar was very professional and friendly. He did a great job treating our house and yard for pests
Our tec, Oskar Salcedo, is always kind and goes the extra mile to help us stay bug free! He Greta at explaining the process and pointing out any other issues we may have like termites and rodents.
Muy profecional y empatico
Oskar came to the house and treated our home for pests. Very friendly and knowledgeable and explained the entire process. Felt very comfortable with him and would refer to others
Oscar and Rodrigo both had great communication and were both informative of the services that were being provided and what I can expect going forth.
Oscar Salcedo did a great job ! He was on point. Very personable, thorough in his tasks. Suited up and took care of my pests, inside and outside. I recommend him, you won't be disappointed.
Rodrigo Velasquez has been my service provider taking incredible care of lawn and ornamentals for past 2/3 years. He is always professional, highly informed about lawn treatment and growth, willing to answer questions and takes great care in his work. I highly recommend his services. Oscar Ostos-Salcedo is also…
Herbie was awesome and very thorough!
Herbie is the BEST!
Very professional, friendly, informative and helpful information. I was definitely pleased and would highly recommend him.
Herbie came to our home for our first inspection and service. He was professional, efficient, knowledgeable, thorough and friendly. We wouldn’t want anyone else servicing our home. He did an incredible job eliminating webs, nests, and protecting our home from bugs and pests on the exterior and interior. Thanks so much, Herbie!
Oskar was very thorough inspecting my home and the surrounding outside for where pests could be coming in. Great results already for indoor bugs and working to seal exterior points. Excellent explanations!
Oskar came to help us with drain flies. Very polite and punctual, and explained what was going on and how he would fix it.
Oskar was great at handling our issues. Always prompt & courteous. 5 stars!!
Herbie did an outstanding job. Well done, keep up the good work.
Oskar
We've been getting service for periodic pest control for a while now. The past few times Herbie has come out and treated the outside of our house and the inside. He made sure to ask if we had any pets to make sure to use pet friendly treatments. Herbie was quick and professional and we trust them with our pest control needs.
Oscar is an excellent pest control technician. Always friendly and extremely knowledgeable. He listens to your concerns and make sure you are satisfied with his services. He has been my tech for many years.
Oskar did a great job as always. He is a very professional, friendly, and helpful technician for Truly Nolen.
Oskar was amazing. He was SUPER thorough. He took his time going through every single room. He went through every single crevice making sure that the problem was completely taken care of. I couldn’t have asked for a better experience and he gave me a huge peace of mind knowing he completely eliminated the problem.
Oskar and the service he provides is top notch. He’s thorough, prompt and professional. Whether it’s quarterly scheduled service or an ad hoc visit for a specific treatment I can always count on him to get the job done.
Bert was our technician today, another great service. Thank you
Excellent Service, from Oscar
Oskar treated my condo for ants. He was great! The cost is covered by our HOA.
Oskar has been great at addressing our in-home concerns. He is very prompt, responsive, respectful, and friendly! I highly recommend him for your monthly or quarterly visits!
Herbie is always awesome! Quick, friendly and we never see any bugs, even with as rainy as it's been! Thank you!
🌟 Exceptional Service from Bert at Truly Nolen! I couldn't be happier with the service provided by Bert from Truly Nolen. He is, quite simply, the man when it comes to pest control. From the moment he arrived, Bert was incredibly knowledgeable and clearly explained the process and what needed to be done. His…
Great service and prompt.
Oskar always does an amazing professional job.
Oskar is always courteous and thorough. He’s an asset to the company.
Oskar has done a wonderful job maintaining our home. He is always helpful and quick to assist with anything we ask along with answering all of our questions. He is always here right when he states he will be and is great with his communication with us.
Great Service, Bert was great and very knowledgeable. Great service and very pleasant and professional
Oskar was awesome. He really knows his stuff and took his time explaining and making sure he covered all entry paths into my home.
Oskar was very nice and did a job well done.
Oskar is fantastic every time he comes to do our quarterly service. Gives us a call to let us know he is on his way. Always friendly, personable, and takes care of anything that needs special attention.
Bert and Rodrigo have been helping me out with my lawn and squirrel issue in my attic. There customer service and follow up is exceptional, when I reach out to them they respond quickly which normally now a days I have to follow up multiple times and I’m the customer. Thank you guys for great! Tim
Oskar was very pleasant and friendly. He was very communicative, knowledgeable and efficient!
Brett and Bert, thank you! I had an excellent experience with Pest Guys for ant control. From start to finish, they were professional, punctual, and thorough. The technician arrived on time, explained the process clearly, and answered all my questions with patience and understanding. They didn’t just spray and go;…
Talicia, the technician did a wonderful job. She was very knowledgeable, friendly, and professional. I highly recommend her. She is an asset to the company.
Oscar is very professional, thorough, and courteous. I highly recommend truly nolen.
Ms. Talicia's meticulous inspection process coupled with het approachable demeanor and unwavering professionalism, embodies the exceptional service standars that warrant my highest recommendation for your needs with Truly Nolen. Ms Talicia is very professional, responsive, punctual & has excellent communication.
My Technician Oscar is Fantastic. We have been with Truly Nolan for 11 years!
Oscar O. was a pleasure. He came on time and explained the process to my understanding. He took his time with place the chemicals around the house. I enjoyed the services he provided. Thank You Truly Nolen
Oscar did a great job, as always. Helpful and friendly.
Oscar done a good job today
Oscar does a great job. Thorough and attentive. Highly recommend Truly Nolan
Oscar did a great job treating our house for pests. Courteous and competent. Thanks again Oscar.
We had a great experience with Truly Nolen! Oscar was professional, knowledgeable, and super friendly. He took the time to explain everything clearly and made sure all of our concerns were addressed. You can tell he genuinely cares about his work and the customers he helps. The service was efficient, and we’ve…
Oscar ostos was awesome!! I am very pleased with him and his service. Thanks very much!!
Employees were very nice but I still have cock roaches and winged ants
Oscar - is fantastic! He is always on time and always does a wonderful job and keeps us bug free and is a pleasure to see every month! Thanks Truly Nolan for all you do for us! Recommend 100%
Oscar is awesome he truly takes his time checking everywhere.
Rosani did another thorough job cleaning the interior and exterior. He is cordial and professional.
I've had Truly Nolen for 1 year now and the service has been consistently excellent. Rossani Nelson is always there right on the appointment time and provides great service. It's a treasure to have the same technician each time, they get to know you and your home. I highly recommend Truly Nolen.
Truly know I was very professional and Nelson was a very good exterminator
Spencer was super friendly and explained everything I needed too know. I highly recommend! Also appreciate the hard work from Moises!
I`m not happy with the price increase, I`ve been with you for a long time if it goes too high I`m gonna have to stop, I`m on a very tight budget
So happy with the consistency of service! Each technician has been knowledgeable, polite, professional and has really taken their time with their service visit. Truly impressed by the consistency of the service. It's proof of Truly Nolen's commitment to quality control and reliable employees.
we had such a problem with roaches in our house but not anymore now that we hired truly Nolan. it was like bamm!!! they sent out nelson he waved his magic wand and killed all the bugs in the house....thank you so much truly Nolan for making our house feel clean again
Thank you to Rossani Nelson for his expertise in taking care of all of our pest control problems and for doing it all with a wonderful smile!
Tech Rep was on time and answered all questions I posed to him. Very professional…
Great experience
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 113 | $66–$181 |
| General pest inspection | 97 | $58–$136 |
| Cockroach extermination | 79 | $86–$282 |
| Bug & insect extermination | 73 | $66–$144 |
| Ant extermination | 60 | $86–$246 |
| Hornet & wasp extermination | 41 | $103–$282 |
| Rodent extermination | 34 | $99–$371 |
| Spider extermination | 29 | $73–$166 |
