Experts Reviews · Company report
Truly Nolen Pest & Termite Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty87−1.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Truly Nolen Pest & Termite Control

Sanford, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 890 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truly Nolen Pest & Termite Control is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truly Nolen Pest & Termite Control is better than 87% of pest control services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truly Nolen Pest & Termite Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 82% of pest control services.A
82

Reviews for your job

Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.

Truly Nolen Pest & Termite Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.79
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 127
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 79 Google reviews tagged “Cockroach extermination” · showing 20

DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Oskar came out did a good job. He found the issues where the bugs were coming from and did his thing. He explained everything to me and was able to set the traps down. He will be back next week.

Paid $100–120Reasonable priceCockroach extermination
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oskar has been fantastic. He’s so polite and very knowledgeable. He’s done a fantastic job of eliminating our bug problems. I have the monthly service and I always enjoy when he comes.

Paid $60–80Reasonable priceCockroach exterminationBug & insect extermination
Shear5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Oskar is awesome!!!! He just came to my house and solved my issue where the ants were coming from. So knowledgeable and nice. Extremely satisfied that he came to my house.

Reasonable priceHome inspectionTermite inspectionFlea & mite extermination
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Oskar was fantastic. Explained everything he was doing and how I could prevent future test problems

Customer photo from John's review
Great priceCockroach extermination
Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Oskar was nice and did a good job.always polite. Such a gentleman. Always enjoy his smile and visits. The best?! No bugs!

Paid $40–60Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
Jodie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot say enough wonderful things about Bert at Truly Nolan! He is absolutely the BEST exterminator I have ever had. I developed a roach problem that was unfortunately caused by a situation with an upstairs neighbor, and Bert immediately took the situation seriously. He initially came once a week to get…

Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Jodie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bert the exterminator is literally my hero! I live in an condo and each unit is owned privately my neighbor upstairs is a hoarder and unfortunately I suffer the consequences in the form of roaches- my parent have used truly Nolen for years and when i started seeing roaches more often than an occasional one here and…

Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
StaceyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have been having issues with roaches, ants and more recently spiders around our houseplants. Oskar and David took care of our service but Oskar has taken care of our place before and whatever he did, worked before so we decided to go woth Truly Nolen again.

Paid $160–180Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
LyannLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oskar was amazing, timely, very proficient, explained the process, the reasons as to why each product, the expectations and more. Thank you

Paid $100–120Not sureGeneral pest inspectionCockroach exterminationBug & insect extermination
Marie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oscar Otos S

Cockroach exterminationAnt extermination
CarolynLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Technician oskar was very informational and friendly. Had allot of helpful info. And was very responsive

Paid $40–60Reasonable priceHome inspectionCockroach extermination
Carla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bert has done a great job in our house! He is very professional and explains everything so well.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Luisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Muy profecional y empatico

Not sureSpider exterminationCockroach exterminationBug & insect extermination
Jackson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bert has consistently showed up every single time we reach out. Most of all our household appreciates his professionalism, dedication, love for his craft, and consistent results. Thank you guys and thank you Bert!

Rodent exterminationCockroach extermination
kerwyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Oskar came to the house and treated our home for pests. Very friendly and knowledgeable and explained the entire process. Felt very comfortable with him and would refer to others

Paid $140–160Reasonable priceCockroach exterminationBug & insect exterminationAnt extermination
LouannLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Oscar and Rodrigo both had great communication and were both informative of the services that were being provided and what I can expect going forth.

Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service from Oskar.

Paid $1–20Great priceCockroach extermination
Jeslyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Oskar was great, friendly and professional. Service was very quick. Would definitely reccomend Truly Nolen services.

Great priceCockroach extermination
AwildaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Today Mr Oskar came to my house and what a pleasure is being, he not only did the fumigation but gave a school of knowledge about insets that no one has done before. I'm very grateful for the opportunity and pleasure to meet him! Thank you Mr Oskar!

Great priceHome inspectionCockroach exterminationAnt extermination
Gabriella9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I struggled for months with palmetto bugs in my townhouse when I moved in and decided to move forward with Truly Nolan. Since having them visit I rarely see any more and I’m so much more at ease in my home. I was worried about treatment since I have both a cat and dog in my home but Brett was great with using pet…

Great priceCockroach extermination

Show more cockroach extermination reviews (59 more) →

Price

$91-27% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 54%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection113$66–$181
General pest inspection97$58–$136
Cockroach extermination79$86–$282
Bug & insect extermination73$66–$144
Ant extermination60$86–$246
Hornet & wasp extermination41$103–$282
Rodent extermination34$99–$371
Spider extermination29$73–$166

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