How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty87−1.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORETruly Nolen Pest & Termite Control
Sanford, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 890 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for cockroach extermination
Clear ✕All 79 Google reviews tagged “Cockroach extermination” · showing 60
Oskar came out did a good job. He found the issues where the bugs were coming from and did his thing. He explained everything to me and was able to set the traps down. He will be back next week.
Oskar has been fantastic. He’s so polite and very knowledgeable. He’s done a fantastic job of eliminating our bug problems. I have the monthly service and I always enjoy when he comes.
Oskar is awesome!!!! He just came to my house and solved my issue where the ants were coming from. So knowledgeable and nice. Extremely satisfied that he came to my house.
Oskar was fantastic. Explained everything he was doing and how I could prevent future test problems
Oskar was nice and did a good job.always polite. Such a gentleman. Always enjoy his smile and visits. The best?! No bugs!
I cannot say enough wonderful things about Bert at Truly Nolan! He is absolutely the BEST exterminator I have ever had. I developed a roach problem that was unfortunately caused by a situation with an upstairs neighbor, and Bert immediately took the situation seriously. He initially came once a week to get…
Bert the exterminator is literally my hero! I live in an condo and each unit is owned privately my neighbor upstairs is a hoarder and unfortunately I suffer the consequences in the form of roaches- my parent have used truly Nolen for years and when i started seeing roaches more often than an occasional one here and…
We have been having issues with roaches, ants and more recently spiders around our houseplants. Oskar and David took care of our service but Oskar has taken care of our place before and whatever he did, worked before so we decided to go woth Truly Nolen again.
Oskar was amazing, timely, very proficient, explained the process, the reasons as to why each product, the expectations and more. Thank you
Oscar Otos S
Technician oskar was very informational and friendly. Had allot of helpful info. And was very responsive
Bert has done a great job in our house! He is very professional and explains everything so well.
Muy profecional y empatico
Bert has consistently showed up every single time we reach out. Most of all our household appreciates his professionalism, dedication, love for his craft, and consistent results. Thank you guys and thank you Bert!
Oskar came to the house and treated our home for pests. Very friendly and knowledgeable and explained the entire process. Felt very comfortable with him and would refer to others
Oscar and Rodrigo both had great communication and were both informative of the services that were being provided and what I can expect going forth.
Excellent service from Oskar.
Oskar was great, friendly and professional. Service was very quick. Would definitely reccomend Truly Nolen services.
Today Mr Oskar came to my house and what a pleasure is being, he not only did the fumigation but gave a school of knowledge about insets that no one has done before. I'm very grateful for the opportunity and pleasure to meet him! Thank you Mr Oskar!
I struggled for months with palmetto bugs in my townhouse when I moved in and decided to move forward with Truly Nolan. Since having them visit I rarely see any more and I’m so much more at ease in my home. I was worried about treatment since I have both a cat and dog in my home but Brett was great with using pet…
Wanted those Roaches gone and that's what I got. Great manners, transparency on the process and effective products. Would recommend 👍
Rodrigo Velasquez has been my service provider taking incredible care of lawn and ornamentals for past 2/3 years. He is always professional, highly informed about lawn treatment and growth, willing to answer questions and takes great care in his work. I highly recommend his services. Oscar Ostos-Salcedo is also…
Oskar was really professional and thorough on the service provided. I recommend Oskar and Truly Nolen for any service you need!!!! Thank you Oskar
Oskar did an amazing job
Oskar is a nice and friendly staff, he delivers his job greatly and quickly. I appreciate him.
Oskar was an amazing help!
First class service from Oskar!!! Professional, polite, excellent customer service. Full attention to details, and a thorough explanation on the service provided. I definitely recommend Oskar and Truly Nolen services 100%. Thank you Oskar!!!!
Oskar was very thorough inspecting my home and the surrounding outside for where pests could be coming in. Great results already for indoor bugs and working to seal exterior points. Excellent explanations!
Service provided by Oskar was excellent!!!! He was thorough and patient, full attention to details. He's extremely professional and skillful. I recommend Oskar and Truly Nolen 100%!!!!
Muy amable miy comunicativo excelente servicio recomendados
Oskar did a great job! He was professional, on time, and very knowledgeable. He took the time to explain everything and made sure the job was done thoroughly. I really appreciate his attention to detail and friendly attitude. Highly recommend his service!
Herbie did an outstanding job. Well done, keep up the good work.
Oskar was extremely professional and dedicated on the service provided. He was very thorough and explained the service in detail and all following steps. Looking forward for his next visit. Thank you Oskar!!! Thank you Truly Nolen!!!
Oskar has always done an exceptional job making sure that our home is pest free. He always makes sure to give us a 30 minute heads up before arrival and makes sure to spray all around the perimeter of the house anytime we call for an extra spray. He’s also mindful of not spraying harsh chemicals where the kids play.…
Oskar did a great job as always. He is a very professional, friendly, and helpful technician for Truly Nolen.
Oskar was friendly and very informative
Oscar Ostos did an amazing job. He was also very friendly and accommodating.
Oskar has been great at addressing our in-home concerns. He is very prompt, responsive, respectful, and friendly! I highly recommend him for your monthly or quarterly visits!
Oskar always does an amazing professional job.
Oskar is always courteous and thorough. He’s an asset to the company.
Oskar was awesome. He really knows his stuff and took his time explaining and making sure he covered all entry paths into my home.
Oskar was fabulous. He explained everything and worked quickly. Gave us tips to helping fight the bugs. We would recommend him to everybody.
Bert Leighton was one of the best technicians truly Nolen has he came in saw the issue and schooled me about how to handle the situation great guy cool attitude 😎 we need more people like him 👏 👍 😀
Oskar came and treated for roaches and was very helpful and explained everything! He was also super sweet to my cat and explained everything was safe for the kitty. Truly Nolan is an awesome company overall and I am very happy to have them helping me with my pest control.
Oskar was so personable and professional. It was like having your favorite uncle in the house who knew a bunch about killing bugs. Great service!!!
Oskar is always professional and helpful with all of our needs! He is prompt and detail oriented and very kind!
Oscar has done an amazing job and is always prompt and professional. He shows he cares and wants to help us resolve our pest issues.
Oscar Ostos was great. Thorough, knowledgeable, efficient and friendly.
Oscar is one of the most professional people I've had the pleasure of working with. I tell everyone about him
My Technician Oscar is Fantastic. We have been with Truly Nolan for 11 years!
So i have two Truly Nolan services - Lawn Care and Quarterly Pest Control so I have to get a shout out to two different Truly Nolan Techs. First I'll start with Oscar. Oscar has been doing quarterly pest control now for a few sessions and he's always on time and efficient. He makes sure all spots are covered on…
Herbie is always a pleasure to help with our pest control needs! He’s a five star guy!
Brett did a fantastic job. I would like to schedule a return visit for July 19, 2025, in the morning. Thank You
Employees were very nice but I still have cock roaches and winged ants
Oscar is awesome he truly takes his time checking everywhere.
Well, let me just say that I really like Nolen. Today I spoke with Elizabeth. Let me tell you she is amazing. Elizabeth has a lot of knowledge and wisdom . Paired with her sweetness and kindness. She is truly a precious person. Thank you, Elizabeth for making my experience with truly Nolan and my day wonderful.
Rodrigo was on time, knowledgeable and attentive to my requests….im very pleased with him and the company!
Nelson is absolutely amazing, total professional who has exceded expectations 100%
Well, I don't know, he came on time, was very Polite, respectful, and just did his work. How he did, how it will turn out, I have to see. Thanks.
Mr Nelson is a very friendly and thorough person who knows his job, we have had him at our home now for over 3 yrs and are very happy with his service
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 113 | $66–$181 |
| General pest inspection | 97 | $58–$136 |
| Cockroach extermination | 79 | $86–$282 |
| Bug & insect extermination | 73 | $66–$144 |
| Ant extermination | 60 | $86–$246 |
| Hornet & wasp extermination | 41 | $103–$282 |
| Rodent extermination | 34 | $99–$371 |
| Spider extermination | 29 | $73–$166 |
