Experts Reviews · Company report
Truly Nolen Pest & Termite Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty87−1.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Truly Nolen Pest & Termite Control

Sanford, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 890 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truly Nolen Pest & Termite Control is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truly Nolen Pest & Termite Control is better than 87% of pest control services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truly Nolen Pest & Termite Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 82% of pest control services.A
82

Reviews for your job

Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.

Truly Nolen Pest & Termite Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.97
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 146
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 97 Google reviews tagged “General pest inspection” · showing 20

Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Osker is very thorough & explains everything he does to keep my house & property pest free.

Paid $140–160OverpricedGeneral pest inspectionBug & insect exterminationAnt extermination
Maryann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We needed a follow up on some new activity we were noticing around the house and Oskar provided prompt service and professionalism. He took the time to even check additional areas.

General pest inspection
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Top-notch experience from start to finish. Brett provided quick, thorough service and went out of his way to ensure the products and process were safe around our kids and pets.

Home inspectionGeneral pest inspectionGeneral wildlife removal
NSSTA8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Service technician is Brett. Super happy with Brett’s attention to detail and his professionalism.

Paid $120–140Reasonable priceHome inspectionGeneral pest inspection
Jodie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot say enough wonderful things about Bert at Truly Nolan! He is absolutely the BEST exterminator I have ever had. I developed a roach problem that was unfortunately caused by a situation with an upstairs neighbor, and Bert immediately took the situation seriously. He initially came once a week to get…

Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Jodie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Bert the exterminator is literally my hero! I live in an condo and each unit is owned privately my neighbor upstairs is a hoarder and unfortunately I suffer the consequences in the form of roaches- my parent have used truly Nolen for years and when i started seeing roaches more often than an occasional one here and…

Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Evan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Have been a customer for a few years and am continually happy with the service. Oskar has been great, always friendly and efficient.

Paid $40–60Reasonable priceGeneral pest inspection
Halie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Oskar was absolutely amazing he informed us on a lot of things and was so helpful I definitely recommend him and this company

Paid $140–160Great priceGeneral pest inspection
StaceyLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We have been having issues with roaches, ants and more recently spiders around our houseplants. Oskar and David took care of our service but Oskar has taken care of our place before and whatever he did, worked before so we decided to go woth Truly Nolen again.

Paid $160–180Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
LyannLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oskar was amazing, timely, very proficient, explained the process, the reasons as to why each product, the expectations and more. Thank you

Paid $100–120Not sureGeneral pest inspectionCockroach exterminationBug & insect extermination
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oscar was fantastic and communicated with me every step of the way.

Great priceSpider exterminationGeneral pest inspection
Sheri9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oskar takes good care of us

Paid $80–100Reasonable priceGeneral pest inspection
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oskar was thorough and very informative

Reasonable priceGeneral pest inspection
Etta5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★

I'm very happy with my service.

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Alyssa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oskar came and took good care of my dad’s lawn while he is in hospice! I am very thankful. Number 1 in my book! We love Oskar!

Flea & mite exterminationGeneral pest inspectionBee extermination
JeffLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oskar was great - He explained everything that he was going to do, made sure that we understood what was included in the service, and let us know we can call/text anytime we need help with something

Reasonable priceGeneral pest inspection
Don4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oskar was very professional and friendly. He did a great job treating our house and yard for pests

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bernie was professional, efficient and provided a detailed insect and expert pest service.

Paid $40–60Great priceGeneral pest inspection
LouannLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Oscar and Rodrigo both had great communication and were both informative of the services that were being provided and what I can expect going forth.

Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Deidra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My technician Oscar was polite, thorough and very informative. Highly recommend

General pest inspection

Show more general pest inspection reviews (77 more) →

Price

$91-27% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 54%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection113$66–$181
General pest inspection97$58–$136
Cockroach extermination79$86–$282
Bug & insect extermination73$66–$144
Ant extermination60$86–$246
Hornet & wasp extermination41$103–$282
Rodent extermination34$99–$371
Spider extermination29$73–$166

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