How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty87−1.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORETruly Nolen Pest & Termite Control
Sanford, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 890 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.
Truly Nolen Pest & Termite Control for general pest inspection
Clear ✕All 97 Google reviews tagged “General pest inspection” · showing 60
Osker is very thorough & explains everything he does to keep my house & property pest free.
We needed a follow up on some new activity we were noticing around the house and Oskar provided prompt service and professionalism. He took the time to even check additional areas.
Top-notch experience from start to finish. Brett provided quick, thorough service and went out of his way to ensure the products and process were safe around our kids and pets.
Service technician is Brett. Super happy with Brett’s attention to detail and his professionalism.
I cannot say enough wonderful things about Bert at Truly Nolan! He is absolutely the BEST exterminator I have ever had. I developed a roach problem that was unfortunately caused by a situation with an upstairs neighbor, and Bert immediately took the situation seriously. He initially came once a week to get…
Bert the exterminator is literally my hero! I live in an condo and each unit is owned privately my neighbor upstairs is a hoarder and unfortunately I suffer the consequences in the form of roaches- my parent have used truly Nolen for years and when i started seeing roaches more often than an occasional one here and…
Have been a customer for a few years and am continually happy with the service. Oskar has been great, always friendly and efficient.
Oskar was absolutely amazing he informed us on a lot of things and was so helpful I definitely recommend him and this company
We have been having issues with roaches, ants and more recently spiders around our houseplants. Oskar and David took care of our service but Oskar has taken care of our place before and whatever he did, worked before so we decided to go woth Truly Nolen again.
Oskar was amazing, timely, very proficient, explained the process, the reasons as to why each product, the expectations and more. Thank you
Oscar was fantastic and communicated with me every step of the way.
Oskar takes good care of us
Oskar was thorough and very informative
I'm very happy with my service.
Oskar came and took good care of my dad’s lawn while he is in hospice! I am very thankful. Number 1 in my book! We love Oskar!
Oskar was great - He explained everything that he was going to do, made sure that we understood what was included in the service, and let us know we can call/text anytime we need help with something
Oskar was very professional and friendly. He did a great job treating our house and yard for pests
Bernie was professional, efficient and provided a detailed insect and expert pest service.
Oscar and Rodrigo both had great communication and were both informative of the services that were being provided and what I can expect going forth.
My technician Oscar was polite, thorough and very informative. Highly recommend
Bert has been an outstanding pest control technician. He is always informative, responsive, and professional, and he takes the time to explain everything clearly. You can tell he genuinely cares about providing great service and making sure his customers are taken care of. On top of that, he’s just an all-around…
Oskar has been great at educating and providing excellent service. Visual results within days, highly recommend this company after extensive search!
I just started service with Truly Nolen, and have been extremely impressed with the level of service in all aspects. Rodrigo, Oskar and Debi have visited me so far for varying services, and every single person has been incredible to work with. Very happy with my decision to start using Truly Nolen for our new home!!
Oskar is always very pleasant and informative
Rodrigo Velasquez has been my service provider taking incredible care of lawn and ornamentals for past 2/3 years. He is always professional, highly informed about lawn treatment and growth, willing to answer questions and takes great care in his work. I highly recommend his services. Oscar Ostos-Salcedo is also…
Herbie was awesome and very thorough!
Bert treated our townhouse and he did an excellent job. He answered and attended to any insect concerns we had, and we see a noticeable decrease in the number of pests in our home. Bert is knowledge and personable - we highly recommend him and Truly Nolen!
Oskar did a great job very knowledgeable of products he was using
Herbie is the BEST!
Very professional, friendly, informative and helpful information. I was definitely pleased and would highly recommend him.
Oskar was fantastic, very informative. Highly recommended
Oskar is very helpful at every visit. He always takes time to explain the treatments he’s doing, answer questions, and make sure all the tight spaces around the house have been checked for any signs of pests.
Oskar is a nice and friendly staff, he delivers his job greatly and quickly. I appreciate him.
My technician Oscar is professional and kind. I highly recommend Truly Nolan and have been a a satisfied customer for 7 years Today I had the pleasure of meeting Bert today. Amazing technician! Truly Nolan gets the job done
Oskar is always very professional and does a great job servicing our home. He is a great asset to your company.
Oskar was great at handling our issues. Always prompt & courteous. 5 stars!!
Oskar was my technician and he was amazing! He was prompt, professional and extremely educational!!
Oskar was extremely professional and dedicated on the service provided. He was very thorough and explained the service in detail and all following steps. Looking forward for his next visit. Thank you Oskar!!! Thank you Truly Nolen!!!
Oskar has always done an exceptional job making sure that our home is pest free. He always makes sure to give us a 30 minute heads up before arrival and makes sure to spray all around the perimeter of the house anytime we call for an extra spray. He’s also mindful of not spraying harsh chemicals where the kids play.…
We've been getting service for periodic pest control for a while now. The past few times Herbie has come out and treated the outside of our house and the inside. He made sure to ask if we had any pets to make sure to use pet friendly treatments. Herbie was quick and professional and we trust them with our pest control needs.
Thank you Oscar!!
Oskar did a great job as always. He is a very professional, friendly, and helpful technician for Truly Nolen.
Mr. Berts meticulous inspection process, coupled with her approachable demeanor and unwavering professionalism, warrants my highest recommendation for your service needs with Truly Nolen.
Oskar was thorough both inside and outside. He was also very knowledgeable. Oskar took time to ask if there were any other issues we were having. Overall, a nice experience.
Oskar is the best. Very nice full of knowledge and takes his time treating our house.
Oskar was amazing. He was SUPER thorough. He took his time going through every single room. He went through every single crevice making sure that the problem was completely taken care of. I couldn’t have asked for a better experience and he gave me a huge peace of mind knowing he completely eliminated the problem.
Oskar and the service he provides is top notch. He’s thorough, prompt and professional. Whether it’s quarterly scheduled service or an ad hoc visit for a specific treatment I can always count on him to get the job done.
Oskar is always very personable, friendly and thorough. He is extremely helpful. Consistency is one of the reasons we stay with Truly Nolen.
Excellent Service, from Oscar
Oscar Ostos did an amazing job. He was also very friendly and accommodating.
Oskar has been great at addressing our in-home concerns. He is very prompt, responsive, respectful, and friendly! I highly recommend him for your monthly or quarterly visits!
El Sr Rodrigo Velásquez fue sumamente atento y profesional. Me explicó en detalle el problema q tenía mi patio y cómo debo resolverlo. Definitivamente recomiendo al Sr Velásquez para cualquier problema q tengas en tu jardín y para el control de plagas!! Excelente servicio!!!
🌟 Exceptional Service from Bert at Truly Nolen! I couldn't be happier with the service provided by Bert from Truly Nolen. He is, quite simply, the man when it comes to pest control. From the moment he arrived, Bert was incredibly knowledgeable and clearly explained the process and what needed to be done. His…
Herbie served our property today. He was very informative and knowledgeable of the service he provided today.Very respectful and helpful.
Oscar is very professional friendly and thorough and if I have any questions he is very helpful in explaining the information.
Oskar is always courteous and thorough. He’s an asset to the company.
Oskar has done a wonderful job maintaining our home. He is always helpful and quick to assist with anything we ask along with answering all of our questions. He is always here right when he states he will be and is great with his communication with us.
Highly recommend working with this company. Had to terminate a contract with a separate pest company failed to do these guys came out next day. Inspected provided pricing in a game plan and have follow through with everything discussed. Bert has been an excellent to work with, Great communication. Felix did a…
Oskar is amazing. He is very professional and flexible with my time. This company and their employees are exceptional.
Bert Leighton was one of the best technicians truly Nolen has he came in saw the issue and schooled me about how to handle the situation great guy cool attitude 😎 we need more people like him 👏 👍 😀
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 113 | $66–$181 |
| General pest inspection | 97 | $58–$136 |
| Cockroach extermination | 79 | $86–$282 |
| Bug & insect extermination | 73 | $66–$144 |
| Ant extermination | 60 | $86–$246 |
| Hornet & wasp extermination | 41 | $103–$282 |
| Rodent extermination | 34 | $99–$371 |
| Spider extermination | 29 | $73–$166 |