Experts Reviews · Company report
Truly Nolen Pest & Termite Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty87−1.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Truly Nolen Pest & Termite Control

Sanford, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 890 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truly Nolen Pest & Termite Control is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truly Nolen Pest & Termite Control is better than 87% of pest control services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truly Nolen Pest & Termite Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 82% of pest control services.A
82

Reviews for your job

Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.

Truly Nolen Pest & Termite Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#82 / 154
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Rodent extermination”

Mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Oskar was nice and did a good job.always polite. Such a gentleman. Always enjoy his smile and visits. The best?! No bugs!

Paid $40–60Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
Carla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Bert has done a great job in our house! He is very professional and explains everything so well.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Jackson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Bert has consistently showed up every single time we reach out. Most of all our household appreciates his professionalism, dedication, love for his craft, and consistent results. Thank you guys and thank you Bert!

Rodent exterminationCockroach extermination
christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Herbie was fantastic, professional and quick to help 10/10 recommend

Paid $1–20Great priceHome inspectionHornet & wasp exterminationRodent extermination
Renee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Oskar is amazing and so Pleasant. His communication is amazing. Always lets us know when he’s coming, as professional, friendly, and always smiling.

Great priceRodent extermination
T4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mr Nelson has always gone the extra mile. He both works hard and makes us feel safe. Would definately reccomend you guys to others !!!

Paid $200+Great priceHome inspectionRodent extermination
Caleb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

He is such a nice guy and always helps us when we need it!

Great priceRodent extermination
jeffreyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience with Oscar. Very knowledgeable and knows what he’s doing. I would recommend his services.

Reasonable priceRodent extermination
Shobana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Oskar was very thorough with the inspection and timely with the service.

Rodent extermination
JuElenaLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Mr. Berts meticulous inspection process, coupled with her approachable demeanor and unwavering professionalism, warrants my highest recommendation for your service needs with Truly Nolen.

Great priceHornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Dareile4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Herbie came out and was very friendly and professional. He was very thorough and listened to my concerns and answered all of my questions. After he left I felt confident in the interventions placed and swift resolution of our issues.

Rodent extermination
yolanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing service today! Oskar was so informative and helpful.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Karen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Bert has been great! They've done everything they promised to do!

Paid $200+Reasonable priceRodent extermination
RobLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Oskar is our pest technician and he is very good at his job. The first time he visited us we had some roaches and he did a very through treatment! He continued to come back and check on the progress, happy to say we have been roach-free for a year now. Oskar is great at educating us on how to keep our home pest…

Rodent extermination
DonnaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Oskar was very knowledgeable he took the time out to explain what he is doing while he is spraying my house.

Great priceRodent extermination
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Oskar was very prompt, courteous, and exceptionally professional and I would recommend him treating anyone’s home for pest control.

Not sureRodent extermination
Brock4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Highly recommend working with this company. Had to terminate a contract with a separate pest company failed to do these guys came out next day. Inspected provided pricing in a game plan and have follow through with everything discussed. Bert has been an excellent to work with, Great communication. Felix did a…

Paid $200+Reasonable priceRodent exterminationGeneral pest inspection
Tshwanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Oskar was wonderful, professional and highly recommended

Paid $200+Not sureRodent extermination
QuizboClown6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Oskar always comes up to keep us bug free!

Great priceRodent extermination
Alice11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Bert "truly" is the rat whisperer. He has been great. I appreciate his service. He's very prompt, very professional, and I can tell he likes what he is doing. I recommend Truly Nolan.

Rodent extermination
Miguel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bert is the man! Extremely professional!

Rodent extermination
JimmyGfit2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brett and Bert and the amazing duo! Extremely polite, knowledgeable, always on time and do a great job!

Paid $80–100Reasonable priceRodent extermination
Gloria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Talicia, the technician did a wonderful job. She was very knowledgeable, friendly, and professional. I highly recommend her. She is an asset to the company.

Paid $80–100Reasonable priceHome inspectionRodent exterminationSpider extermination
Mario7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ms. Talicia's meticulous inspection process coupled with het approachable demeanor and unwavering professionalism, embodies the exceptional service standars that warrant my highest recommendation for your needs with Truly Nolen. Ms Talicia is very professional, responsive, punctual & has excellent communication.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Alexander1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Oscar was a great help. Great service

Reasonable priceRodent extermination
EUnice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Oscar did a great job

Great priceHornet & wasp exterminationRodent extermination
DeannaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Oscar - is fantastic! He is always on time and always does a wonderful job and keeps us bug free and is a pleasure to see every month! Thanks Truly Nolan for all you do for us! Recommend 100%

Reasonable priceRodent exterminationBug & insect extermination
Jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I called truly nolen for a rat problem and i was given spencer to come out and handle the problem. I was skeptical cause i already had issues with previous companies but after the first time of having Spencer come over and help out i was absolutely sold on their help. He was extremely educated, helpful, and on time…

Rodent extermination+ Responsiveness+ Quality+ Professionalism
carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, pleasant, and got the job done.

Rodent extermination+ Quality+ Professionalism
ClarisaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

For the rodents very satisfying for cockroaches is to early yes but choose Truly Nolen because I'm the past thank you

Rodent extermination+ Professionalism+ Value
Shelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you to Rossani Nelson for his expertise in taking care of all of our pest control problems and for doing it all with a wonderful smile!

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
N21theboss11 months ago★★★★★

Rating only, no written review.

Paid $140–160Reasonable priceRodent extermination
JUANITA9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Erin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationGeneral pest inspection

Price

$91-27% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 54%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection113$66–$181
General pest inspection97$58–$136
Cockroach extermination79$86–$282
Bug & insect extermination73$66–$144
Ant extermination60$86–$246
Hornet & wasp extermination41$103–$282
Rodent extermination34$99–$371
Spider extermination29$73–$166

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