Experts Reviews · Company report
Truly Nolen Pest & Termite Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty87−1.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Truly Nolen Pest & Termite Control

Sanford, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #78Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 890 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Truly Nolen Pest & Termite Control is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Truly Nolen Pest & Termite Control is better than 87% of pest control services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Truly Nolen Pest & Termite Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Truly Nolen Pest & Termite Control is better than 82% of pest control services.A
82

Reviews for your job

Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job.

Truly Nolen Pest & Termite Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$106–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#93 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Termite inspection”

coryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Oscar did a thorough job was polite and completed everything in a timely manner

Home inspectionHornet & wasp exterminationTermite inspection
Anita11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional, reasonable and scheduled the treatment quickly. I highly recommend Truly Nolen Pest & Termite Control.

Paid $200+Reasonable priceTermite inspectionTermite extermination
Shear5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Oskar is awesome!!!! He just came to my house and solved my issue where the ants were coming from. So knowledgeable and nice. Extremely satisfied that he came to my house.

Reasonable priceHome inspectionTermite inspectionFlea & mite extermination
Deisy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommended! If you are looking for top-tier pest control and extermination services, Truly Nolen is absolute perfection. As a long-time customer, I couldn't be happier with their work. They consistently stand out for their punctuality, professionalism, and outstanding customer care. ​Today, Brett and David…

Customer photo from Deisy's review
Home inspectionTermite inspectionGeneral wildlife removal
Etta5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★

I'm very happy with my service.

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Phill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I just started service with Truly Nolen, and have been extremely impressed with the level of service in all aspects. Rodrigo, Oskar and Debi have visited me so far for varying services, and every single person has been incredible to work with. Very happy with my decision to start using Truly Nolen for our new home!!

Great priceHome inspectionTermite inspectionGeneral pest inspection
christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Herbie was fantastic, professional and quick to help 10/10 recommend

Paid $1–20Great priceHome inspectionHornet & wasp exterminationRodent extermination
Eric7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Herbie is the BEST!

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Lourdes10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Oskar is amazing!! He is super knowledgeable and knows every single product he uses and what works best for your specific situation. He is very thorough and makes sure every single concern is covered. Highly recommend!!!

Paid $200+Reasonable priceTermite inspection
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Oskar was amazing. He was SUPER thorough. He took his time going through every single room. He went through every single crevice making sure that the problem was completely taken care of. I couldn’t have asked for a better experience and he gave me a huge peace of mind knowing he completely eliminated the problem.

Paid $200+Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
Amir7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent Service, from Oscar

Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
Ayden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My Technician Oscar is Fantastic. We have been with Truly Nolan for 11 years!

Paid $40–60Great priceTermite inspectionTermite exterminationSpider extermination
Rosemarie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dave is an excellent representative of the company and explained everything to me - how the treatment would be done; the cost; the warranty - the technician did his job and I now am free of worry of those little wood eating critters! Kudos to Truly Nolen.

Paid $200+Reasonable priceTermite inspectionTermite extermination
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Employees were very nice but I still have cock roaches and winged ants

Reasonable priceTermite inspectionFlea & mite exterminationCockroach extermination
Dr.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tremendous customer service by Elizabeth. We have been with the company for over a year now and they do a high quality job!

Reasonable priceHome inspectionTermite inspectionTermite extermination
rohit5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got the Termite and pest control from them . Got the great combined deal. Sales consultant Debby was very knowledgeable came with sample of pest which we are protected from and very honest in service and future expectation . Termite protection treatment was done next day by Felix and Ray spent 3-4 hours and treat…

Great priceHome inspectionTermite inspection
Susan15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I was particularly impressed with their agent, Spencer Davis, who was informative, thorough, amicable, and careful not to be intrusive in our house. I’ve use several of the large companies in the area and he’s been the most professional and impressive with his knowledge todate. I would’ve put a five star, but I…

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been customers of Truly Nolen for very many years and have always been satisfied with their service and professionalism. Recently I had some questions that could have been easily avoided. But Spencer promised an answer and kept me informed of his status. He delivered on his promise, much to our satisfaction.

General pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Stacy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Termite inspection+ Punctuality+ Professionalism
JULIALocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★

Rating only, no written review.

Termite inspection

Price

$91-27% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 54%Overpriced 1%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection113$66–$181
General pest inspection97$58–$136
Cockroach extermination79$86–$282
Bug & insect extermination73$66–$144
Ant extermination60$86–$246
Hornet & wasp extermination41$103–$282
Rodent extermination34$99–$371
Spider extermination29$73–$166

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