Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Truly Nolen Pest & Termite Control 4.9 out of 5 based on 683 reviews, with the owner responding to 87% of feedback. Customers frequently praise the company for thorough inspections, clear communication regarding treatment processes, and professional conduct during visits. While most experiences are positive, some low-star reviews cite issues with missed appointments, misleading sales quotes, and persistent pest problems after service, indicating occasional gaps in scheduling reliability and transparency.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
683 Google reviews we collected
Phrases our text analysis found in 438 written reviews
Price verdicts customers left with their Google review
Middle half of what 48 customers paid ($126–$323) · gold mark = category median.
How often each topic comes up in the written reviews
We read 438 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Juan did an excellent job , he was very through and extremely professional”
“1st service was amazing very thorough and the guys were great”
“Terrible.”
“He is proactive, immediately responsive, and has great follow-up to any asks.”
“Two days in a row someone was supposed to come out between 2pm-4pm and both days were a no call no show.”
“I highly recommend Manny Cranez to anyone looking for reliable, thorough, and professional termite control.”
“Gilbert explain the service he was providing and answered all my questions”
“I know this is a company you can trust because we do.”
“I called truly Nolan right away and got a way more affordable cost for termite prevention.”
“it was only after the sprayer the guy who actually sprayed did I find out why it was so expensive.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Truly Nolen Pest & Termite Control for 8 kinds of job. Pick one to see what they paid and said.
Our experience with Truly Nolan Pest & Termite Control was outstanding. Termite technician Manny Canez did an excellent job. Manny was very friendly and answered all of our questions. He also took the time to explain the process and what to expect. Very efficient we have a larger home and he completed the job in it's entirety. Job we done !
Ken Ellison took service for Ernie Zanrosso my client & wanted to leave a comment of his service he was very fantastic man doing the service he installed a brand new installation.
Adi Kuric has been our long term Termite Pro and he offers the very best in service care. We can call anytime with questions or concerns and he is always there for us. He makes us feel like family. We have been with Truly Nolan for 10 years and are highly satisfied with their termite service.
Peter Thomas performed a thorough inspection. Is very personable and easy to understand. ( filling this out atMaraya Cassini’s request as she does not have a google acct)
Adi went above and beyond took care of us the right way will highlight reccomend.
Peter was very thorough and extremely knowledgeable, sharing advice and recommendations with me. He was a pleasure to have in our home.
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 76 | $56–$139 |
| Home inspection | 61 | $83–$179 |
| Termite inspection | 52 | $93–$181 |
| Spider extermination | 50 | $56–$179 |
| Rodent extermination | 49 | $81–$323 |
| Ant extermination | 44 | $85–$282 |
| Bug & insect extermination | 40 | $56–$153 |
| Termite extermination | 37 | $168–$426 |
4.9 ★★★★★ 683 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Juan did an excellent job , he was very through and extremely professional
outstanding service. Gilbert explain the service he was providing and answered all my questions
1st service was amazing very thorough and the guys were great
Kathy, We're happy to hear that your technician’s thorough approach and expertise have made a positive impact on your pest control experience. We’re grateful to have you as a customer and look forward to continuing to serve you! Sincerely, Ginny White Truly Nolen of America Inc.
Fantastic, reliable professional friendly staff. Their billing was clear and the staff went above and beyond expectations. Plus I love their eco-friendly methods of removing uninvited critters in my wall. I will definitely hire them in the future.
Hillary, We sincerely appreciate your kind words and review! We couldn't be happier to hear that you are satisfied with your service! We TRULY appreciate your feedback and want to thank you for being part of the Truly Nolen family! Sincerely, Ginny White Truly Nolen of America Inc.
We started using Truly Nolen in May of 2026 and have been completely delighted with the responsiveness and service. Adi is our account manager and he is our ‘one stop shop’ for anything we need with Truly Nolen Services. He is proactive, immediately responsive, and has great follow-up to any asks. Highly recommend the services…..
Dawnyce, We're happy to hear that Adi’s thorough approach and expertise have made a positive impact on your pest control experience. We’re grateful to have you as a customer and look forward to continuing to serve you! Sincerely, Ginny White Truly Nolen of America Inc.
Was very pleased with the service, very professional and answered all questions. Highly recommend.
Debbie, Thank you. It's a pleasure to receive your approval and hear you have been satisfied with our service. Sincerely, Ginny White Truly Nolen of America Inc.
Very knowledgeable about termites.
Amazing service, very professional, He had also explained how to keep termites away.
Elizabeth, We're happy to hear that your technician provided you with exceptional service and valuable information. We take pride in our team's professionalism and knowledge. Your satisfaction means a lot to us, and we look forward to serving you again! Sincerely, Ginny White Truly Nolen of America Inc.
Thank you very much Adi Kuric performed our pest rodent inspection. Professional and gave great education on how to keep out home pest free.
Dearl, Thank you so much for taking the time to write a 5-star review about Adi! We strive for unsurpassed quality customer service and love hearing about when our partners are providing just that! Thank you again for your feedback! Sincerely, Ginny White Truly Nolen of America Inc.
Very professional, Now in the process of dealing a squirrel problem that we are having . Truly Nolen has helped us in the past. I know this is a company you can trust because we do.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
