Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts

TruNorth Pest Control logo
TruNorth Pest Control
Macon-Bibb County, GA · 4.9★ (454)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%34+5.1Craft & service 20%46+9.2Value 10%58+5.8Momentum 8%17+1.4Track record 7%29+2Accountability 5%34+1.7Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40
RankPosition by Experts Score among all companies we track in this category.#27
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$76
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.2%

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TruNorth Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 72 Google reviews tagged “Bug & insect extermination” · showing 20

kim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Anthony is soooo polite and he is good at his craft. Hopefully we are going forward with his services!

Paid $100–120Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Eloise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have never had a problem with Conner. Always super nice and gets the job done. We appreciate you Conner!! We have had TruNorth for several years with no problems

Paid $60–80Reasonable priceTermite exterminationGeneral pest inspectionBug & insect extermination
Ed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Anthony was great!

Paid $140–160Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mark and his team are awesome. They were recommended by a friend and I am so glad we changed companies. We live in the country and Mark also takes care of our barn: He takes care of every situation vs others that said, “…there is not much we can do about that…”. He also is very successful controlling fire ants which…

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Drew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The monthly “hero” service contract is worth the money. Been doing it for a couple of years. now.

Paid $60–80Reasonable priceTermite inspectionTermite exterminationBug & insect extermination
DonnaLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

True, North responded quickly. When I called. They were able to send a technician, Anthony out the next day. He was very efficient and I will call them back and refer them anytime.

Bug & insect extermination
Deana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt Frazier from TruNorth Pest was super friendly and very informative about what all was going to be done to make my home pest free!!! I would definitely recommend them!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Connor is always very professional and decorous. My interactions with questions or informational suggest he is very knowledgeable. I am retired but i recognize quality people and management material when i come into contact with said persons.

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
Ken12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I feel fortunate to have Anthony as my TruNorth representative.

Bug & insect extermination+ Responsiveness
KourtneyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From the office staff to our technician Conner, everyone worked very quickly and efficiently to take care of our ant problem in our new home! Thank you True North!

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Smith9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We just moved to the area and came into a bit of a pest issue. TruNorth was quick to have someone come out, take a look, and get us on scheduled treatment. Matt was super helpful, friendly, and informative. Thank you again for great services.

Hornet & wasp exterminationBug & insect extermination
Melody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great guys, great service. Always on time.

Paid $60–80Reasonable priceBug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Leslie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Anthony is very knowledgeable and thorough! He is very nice and always helpful! Glad he is our bug guy!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Quality
Chuck12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Conner ALWAYS does great work.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
Emma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great work, professional, thorough. Thanks!!!!

Paid $200+Reasonable priceBug & insect extermination
shannon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Joel is awesome! Very professional and friendly. He is always smiling!

Paid $60–80Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Randy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great company and always on time.

Paid $60–80Reasonable priceBug & insect extermination
LaTonyaLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Anthony was very kind, worked efficiently, and he smiled while speaking to us. Please, if you could send him EVERYTIME, that would be great 😉🌠🌠🌠 Service with a SMILE goes a very long way these days!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
FAYELocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

JOEL MORRIS SERVICES OUR OFFICE. HE IS FRIENDLY AND PROFESSIONAL. WE LIKE HIM !!!

Paid $40–60Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
ALANA6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★

spoke w/McKenzie to schedule bi- monthly treatment for home & church

Paid $60–80Reasonable priceBug & insect extermination

Show more bug & insect extermination reviews (52 more) →

Why it scores 40How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%34+5.1Craft & service 20%46+9.2Value 10%58+5.8Momentum 8%17+1.4Track record 7%29+2Accountability 5%34+1.7Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction41
Reliability34
Craft & service46
Value58
Momentum17
Track record29
Accountability34

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