FLEA EXTERMINATORS · MACON-BIBB COUNTY, GA
TruNorth Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%34+5.1Craft & service 20%46+9.2Value 10%58+5.8Momentum 8%17+1.4Track record 7%29+2Accountability 5%34+1.7Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

TruNorth Pest Control

Better than 33% of flea exterminators · #27 of 40

4.9★454 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
57%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

TruNorth Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 82 Google reviews tagged “General pest inspection” · showing 20

Brian14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Just moved to town and signed up with TruNorth. Anthony came out to service our house and he was phenomenal. Very nice, professional, and attentive. Highly recommended to anyone. Thanks again.

Reasonable priceGeneral pest inspection
kim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Anthony is soooo polite and he is good at his craft. Hopefully we are going forward with his services!

Paid $100–120Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Eloise11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have never had a problem with Conner. Always super nice and gets the job done. We appreciate you Conner!! We have had TruNorth for several years with no problems

Paid $60–80Reasonable priceTermite exterminationGeneral pest inspectionBug & insect extermination
Ed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Anthony was great!

Paid $140–160Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Mark and his team are awesome. They were recommended by a friend and I am so glad we changed companies. We live in the country and Mark also takes care of our barn: He takes care of every situation vs others that said, “…there is not much we can do about that…”. He also is very successful controlling fire ants which…

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Deana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt Frazier from TruNorth Pest was super friendly and very informative about what all was going to be done to make my home pest free!!! I would definitely recommend them!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Connor is always very professional and decorous. My interactions with questions or informational suggest he is very knowledgeable. I am retired but i recognize quality people and management material when i come into contact with said persons.

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
KourtneyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

From the office staff to our technician Conner, everyone worked very quickly and efficiently to take care of our ant problem in our new home! Thank you True North!

Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
SUSANLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great company, saved me money and their service was fast and thorough!

Paid $200+Great priceTermite inspectionGeneral pest inspection
MarcLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

No problem with this Company

Paid $60–80Reasonable priceGeneral pest inspection
WillLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Bait and switch with pricing. Told me one price and sent me a contract with a completely different one and faster timeline than requested. Asked them to honor the price since the call was recorded and they said no. Bad business practices overall.

Paid $100–120OverpricedGeneral pest inspection
Johnny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Anthony did a great job as always, very professional and helpful.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Melody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great guys, great service. Always on time.

Paid $60–80Reasonable priceBug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Leslie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Anthony is very knowledgeable and thorough! He is very nice and always helpful! Glad he is our bug guy!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Quality
Julia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Anthony is an Excellent employee for your Company!

General pest inspection
Laverne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent service. Anthony did an awesome job, very well detailed and professional.

Paid $100–120Great priceGeneral pest inspection
clay5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great company. Great technicians.

Paid $60–80Reasonable priceGeneral pest inspection
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Joel is our preferred tech and he is always Very helpful and genuinely nice! I know our home is in good hands! THANK YOU!

Paid $40–60Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
Valerie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Taylor was so helpful and kind scheduling an appointment for us! Thank you 🤩

Not sureGeneral pest inspection
Chuck12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Conner ALWAYS does great work.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection

Show more general pest inspection reviews (62 more) →

vs category

Blue = TruNorth, grey = flea exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (22 reviews)2024-Q2: 5.00★ (8 reviews)2024-Q3: 4.83★ (24 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q1: 4.93★ (59 reviews)2025-Q2: 5.00★ (40 reviews)2025-Q3: 5.00★ (64 reviews)2025-Q4: 4.91★ (86 reviews)2026-Q1: 5.00★ (23 reviews)2026-Q2: 4.67★ (24 reviews)2026-Q3: 5.00★ (22 reviews)2026-Q4: 4.80★ (5 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$76-32% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 63%Overpriced 1%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%34+5.1Craft & service 20%46+9.2Value 10%58+5.8Momentum 8%17+1.4Track record 7%29+2Accountability 5%34+1.7Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
41
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
34
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
46
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
58
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
17
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
29
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
34

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+55 / −0
Professionalism
+67 / −0
Responsiveness
+63 / −0
Punctuality
+60 / −0
Value
+53 / −0

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