How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%34+5.1Craft & service 20%46+9.2Value 10%58+5.8Momentum 8%17+1.4Track record 7%29+2Accountability 5%34+1.7Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORETruNorth Pest Control
Better than 33% of flea exterminators · #27 of 40
TruNorth Pest Control for general pest inspection
Clear ✕All 82 Google reviews tagged “General pest inspection” · showing 40
Just moved to town and signed up with TruNorth. Anthony came out to service our house and he was phenomenal. Very nice, professional, and attentive. Highly recommended to anyone. Thanks again.
Anthony is soooo polite and he is good at his craft. Hopefully we are going forward with his services!
We have never had a problem with Conner. Always super nice and gets the job done. We appreciate you Conner!! We have had TruNorth for several years with no problems
Anthony was great!
Mark and his team are awesome. They were recommended by a friend and I am so glad we changed companies. We live in the country and Mark also takes care of our barn: He takes care of every situation vs others that said, “…there is not much we can do about that…”. He also is very successful controlling fire ants which…
Matt Frazier from TruNorth Pest was super friendly and very informative about what all was going to be done to make my home pest free!!! I would definitely recommend them!
Connor is always very professional and decorous. My interactions with questions or informational suggest he is very knowledgeable. I am retired but i recognize quality people and management material when i come into contact with said persons.
From the office staff to our technician Conner, everyone worked very quickly and efficiently to take care of our ant problem in our new home! Thank you True North!
Great company, saved me money and their service was fast and thorough!
No problem with this Company
Bait and switch with pricing. Told me one price and sent me a contract with a completely different one and faster timeline than requested. Asked them to honor the price since the call was recorded and they said no. Bad business practices overall.
Anthony did a great job as always, very professional and helpful.
Great guys, great service. Always on time.
Anthony is very knowledgeable and thorough! He is very nice and always helpful! Glad he is our bug guy!
Anthony is an Excellent employee for your Company!
Excellent service. Anthony did an awesome job, very well detailed and professional.
Great company. Great technicians.
Joel is our preferred tech and he is always Very helpful and genuinely nice! I know our home is in good hands! THANK YOU!
Taylor was so helpful and kind scheduling an appointment for us! Thank you 🤩
Conner ALWAYS does great work.
Joel is awesome! Very professional and friendly. He is always smiling!
Highly recommend! Anthony is awesome and very knowledgeable!!
Had a great inspection with Eric. I was notified of the planned arrival with ample time prior. Eric was friendly and was able to accurately assess the issue. I think a good plan was discussed and I await the final results.
Anthony was very kind, worked efficiently, and he smiled while speaking to us. Please, if you could send him EVERYTIME, that would be great 😉🌠🌠🌠 Service with a SMILE goes a very long way these days!
We’ve never had an unpleasant experience with TruNorth. Joel was very thorough and attentive to our pest control needs. I appreciated his down-to-earth demeanor and professionalism. He’s always willing to go the extra mile to help us.
JOEL MORRIS SERVICES OUR OFFICE. HE IS FRIENDLY AND PROFESSIONAL. WE LIKE HIM !!!
Katelyn was the best !!
Joel is FANTASTIC!!!
True professionals! Always prompt and thorough. I am glad to be a customer. Katelyn customer service is exceptional! She's cordial and responsive.
Great service
Joel always cares about the job he does and the customers he services. He has been taking care of us and our place for years and I can't put into words all the great things about him or the professional job he does each and every visit. He truly is the best ever. His outstanding attitude radiates like a ray of…
Joel is a fantastic technician!
Joel always does a great job. He is always on time and efficient and does what's needed if we report an issues.
Anthony is an absolute killer. Of bugs. Great service whenever we need. Here’s a picture of my floor with no insects on it.
Joel Morris is very respectful and knowledgeable. It is always a pleasure speaking with him and he thoroughly answers any questions we have.
TrueNorth is the best we've ever had. Anthony Thornton is hands down the best pest control person. Very nice. The best customer service skills. Always friendly. Always goes above & beyond. TrueNorth will continue to have our business for years to come!
I have only signed up for pest control and haven't received any services at the time of this writing. Administratively the company has done a great job so far getting my contract written up, signed and put on the schedule.
Anthony Thornton is a wonderful technician! He’s been our technician for the last 2 years. He’s always professional and courtesy. He’s goes beyond his duties on customer service making sure his customers are satisfied 100 percent! Honestly, when he comes in I just give him full range to my home because we are…
Joel is very professional and courteous. It is a pleasure to have him service our home.
Joel is an exceptional service technician. Courteous, responsible, and respectful. A really great guy!
vs category
Blue = TruNorth, grey = flea exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%34+5.1Craft & service 20%46+9.2Value 10%58+5.8Momentum 8%17+1.4Track record 7%29+2Accountability 5%34+1.7Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
