Our verdict: solid, not standout — #27 of 40 flea exterminators, better than 33%. Customers single out its value and craft & service; momentum is where it trails.
👍 Strengths
Value — better than 58% of peers
Craft & service — better than 46% of peers
👎 Watch-outs
Accountability — 34th percentile
Track record — 29th percentile
Momentum — 17th percentile
Need a specific job done? See what customers paid and said about it here.
82 customers reviewed a general pest inspection job here and rated it 4.93★. Most paid $60–80 (category typical: $68–$141). For this job it ranks #17 of 28 flea exterminators we track.
All 82 Google reviews tagged “General pest inspection” · showing 40
Brian14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Just moved to town and signed up with TruNorth. Anthony came out to service our house and he was phenomenal. Very nice, professional, and attentive. Highly recommended to anyone. Thanks again.
Reasonable priceGeneral pest inspection
kim12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Anthony is soooo polite and he is good at his craft. Hopefully we are going forward with his services!
Paid $100–120Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Eloise11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
We have never had a problem with Conner. Always super nice and gets the job done. We appreciate you Conner!!
We have had TruNorth for several years with no problems
Paid $60–80Reasonable priceTermite exterminationGeneral pest inspectionBug & insect extermination
Ed3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Anthony was great!
Paid $140–160Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Bill9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Mark and his team are awesome. They were recommended by a friend and I am so glad we changed companies. We live in the country and Mark also takes care of our barn: He takes care of every situation vs others that said, “…there is not much we can do about that…”. He also is very successful controlling fire ants which…
Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Deana9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Matt Frazier from TruNorth Pest was super friendly and very informative about what all was going to be done to make my home pest free!!! I would definitely recommend them!
Hornet & wasp exterminationSpider exterminationGeneral pest inspection
steve1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Connor is always very professional and decorous. My interactions with questions or informational suggest he is very knowledgeable. I am retired but i recognize quality people and management material when i come into contact with said persons.
Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
KourtneyLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
From the office staff to our technician Conner, everyone worked very quickly and efficiently to take care of our ant problem in our new home! Thank you True North!
Paid $80–100Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
SUSANLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great company, saved me money and their service was fast and thorough!
Paid $200+Great priceTermite inspectionGeneral pest inspection
MarcLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
No problem with this Company
Paid $60–80Reasonable priceGeneral pest inspection
WillLocal Guide · 96 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★
Bait and switch with pricing. Told me one price and sent me a contract with a completely different one and faster timeline than requested. Asked them to honor the price since the call was recorded and they said no. Bad business practices overall.
Paid $100–120OverpricedGeneral pest inspection
Johnny7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Anthony did a great job as always, very professional and helpful.
Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Melody4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Leslie8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Anthony is very knowledgeable and thorough! He is very nice and always helpful! Glad he is our bug guy!
Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Quality
Julia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Anthony is an Excellent employee for your Company!
General pest inspection
Laverne4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Excellent service. Anthony did an awesome job, very well detailed and professional.
Paid $100–120Great priceGeneral pest inspection
clay5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Great company. Great technicians.
Paid $60–80Reasonable priceGeneral pest inspection
James10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Joel is our preferred tech and he is always Very helpful and genuinely nice! I know our home is in good hands! THANK YOU!
Paid $40–60Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
Valerie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Taylor was so helpful and kind scheduling an appointment for us! Thank you 🤩
Not sureGeneral pest inspection
Chuck12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Conner ALWAYS does great work.
Hornet & wasp exterminationSpider exterminationGeneral pest inspection
shannon4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Joel is awesome! Very professional and friendly. He is always smiling!
Paid $60–80Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Jed14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Highly recommend! Anthony is awesome and very knowledgeable!!
Paid $100–120Reasonable priceGeneral pest inspection
Charles5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Had a great inspection with Eric. I was notified of the planned arrival with ample time prior. Eric was friendly and was able to accurately assess the issue. I think a good plan was discussed and I await the final results.
Reasonable priceGeneral pest inspection
LaTonyaLocal Guide · 85 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Anthony was very kind, worked efficiently, and he smiled while speaking to us. Please, if you could send him EVERYTIME, that would be great 😉🌠🌠🌠 Service with a SMILE goes a very long way these days!
Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Matt2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
We’ve never had an unpleasant experience with TruNorth. Joel was very thorough and attentive to our pest control needs. I appreciated his down-to-earth demeanor and professionalism. He’s always willing to go the extra mile to help us.
Paid $60–80Great priceGeneral pest inspection
FAYELocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
JOEL MORRIS SERVICES OUR OFFICE. HE IS FRIENDLY AND PROFESSIONAL. WE LIKE HIM !!!
Paid $40–60Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Susan13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Katelyn was the best !!
Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
Florence8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Joel is FANTASTIC!!!
Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
covenantfatherLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
True professionals! Always prompt and thorough. I am glad to be a customer. Katelyn customer service is exceptional! She's cordial and responsive.
Paid $60–80Reasonable priceGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
R11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Great service
Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Deborah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Joel always cares about the job he does and the customers he services. He has been taking care of us and our place for years and I can't put into words all the great things about him or the professional job he does each and every visit. He truly is the best ever. His outstanding attitude radiates like a ray of…
Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Cynthia5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Joel is a fantastic technician!
Paid $60–80Great priceGeneral pest inspection
P3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Joel always does a great job. He is always on time and efficient and does what's needed if we report an issues.
Paid $60–80Reasonable priceGeneral pest inspectionBug & insect extermination
Danny8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Anthony is an absolute killer. Of bugs. Great service whenever we need. Here’s a picture of my floor with no insects on it.
Great priceFlea & mite exterminationGeneral pest inspectionCockroach extermination
Shari3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Joel Morris is very respectful and knowledgeable. It is always a pleasure speaking with him and he thoroughly answers any questions we have.
Paid $100–120Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Meagon5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
TrueNorth is the best we've ever had. Anthony Thornton is hands down the best pest control person. Very nice. The best customer service skills. Always friendly. Always goes above & beyond. TrueNorth will continue to have our business for years to come!
Paid $80–100Great priceHornet & wasp exterminationRodent exterminationTermite inspection
PK4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I have only signed up for pest control and haven't received any services at the time of this writing. Administratively the company has done a great job so far getting my contract written up, signed and put on the schedule.
Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
DeShaun2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Anthony Thornton is a wonderful technician! He’s been our technician for the last 2 years. He’s always professional and courtesy. He’s goes beyond his duties on customer service making sure his customers are satisfied 100 percent! Honestly, when he comes in I just give him full range to my home because we are…
Paid $40–60Great priceGeneral pest inspection
Eric1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Joel is very professional and courteous. It is a pleasure to have him service our home.
Paid $60–80Reasonable priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
Anthony7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Joel is an exceptional service technician. Courteous, responsible, and respectful. A really great guy!
Paid $60–80Reasonable priceGeneral pest inspection
Yes by most measures: 4.9★ from 454 Google reviews and an Experts Score of 40/100 (grade C), #27 of 40 flea exterminators we track. 1.2% of reviews in the last two years were 1–2★ (category average 1.2%).
How much does TruNorth Pest Control charge?
Customers reported a typical bill of $76 (middle half $63–$101), 32% below the flea exterminators median of $111.
What do customers hire TruNorth Pest Control for?
Mostly general pest inspection (82), bug & insect extermination (72), spider extermination (36), cockroach extermination (35).
Does the owner respond to complaints?
The owner replied to 57% of 1–3★ reviews (category: 64%).
