How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%34+5.1Craft & service 20%46+9.2Value 10%58+5.8Momentum 8%17+1.4Track record 7%29+2Accountability 5%34+1.7Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORETruNorth Pest Control
Macon-Bibb County, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 40 flea exterminators · 4.9★ from 454 Google reviews
Report card
Percentile vs other flea exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired TruNorth Pest Control for 8 kinds of job.
TruNorth Pest Control for general pest inspection
Clear ✕All 82 Google reviews tagged “General pest inspection” · showing 80
Just moved to town and signed up with TruNorth. Anthony came out to service our house and he was phenomenal. Very nice, professional, and attentive. Highly recommended to anyone. Thanks again.
Anthony is soooo polite and he is good at his craft. Hopefully we are going forward with his services!
We have never had a problem with Conner. Always super nice and gets the job done. We appreciate you Conner!! We have had TruNorth for several years with no problems
Anthony was great!
Mark and his team are awesome. They were recommended by a friend and I am so glad we changed companies. We live in the country and Mark also takes care of our barn: He takes care of every situation vs others that said, “…there is not much we can do about that…”. He also is very successful controlling fire ants which…
Matt Frazier from TruNorth Pest was super friendly and very informative about what all was going to be done to make my home pest free!!! I would definitely recommend them!
Connor is always very professional and decorous. My interactions with questions or informational suggest he is very knowledgeable. I am retired but i recognize quality people and management material when i come into contact with said persons.
From the office staff to our technician Conner, everyone worked very quickly and efficiently to take care of our ant problem in our new home! Thank you True North!
Great company, saved me money and their service was fast and thorough!
No problem with this Company
Bait and switch with pricing. Told me one price and sent me a contract with a completely different one and faster timeline than requested. Asked them to honor the price since the call was recorded and they said no. Bad business practices overall.
Anthony did a great job as always, very professional and helpful.
Great guys, great service. Always on time.
Anthony is very knowledgeable and thorough! He is very nice and always helpful! Glad he is our bug guy!
Anthony is an Excellent employee for your Company!
Excellent service. Anthony did an awesome job, very well detailed and professional.
Great company. Great technicians.
Joel is our preferred tech and he is always Very helpful and genuinely nice! I know our home is in good hands! THANK YOU!
Taylor was so helpful and kind scheduling an appointment for us! Thank you 🤩
Conner ALWAYS does great work.
Joel is awesome! Very professional and friendly. He is always smiling!
Highly recommend! Anthony is awesome and very knowledgeable!!
Had a great inspection with Eric. I was notified of the planned arrival with ample time prior. Eric was friendly and was able to accurately assess the issue. I think a good plan was discussed and I await the final results.
Anthony was very kind, worked efficiently, and he smiled while speaking to us. Please, if you could send him EVERYTIME, that would be great 😉🌠🌠🌠 Service with a SMILE goes a very long way these days!
We’ve never had an unpleasant experience with TruNorth. Joel was very thorough and attentive to our pest control needs. I appreciated his down-to-earth demeanor and professionalism. He’s always willing to go the extra mile to help us.
JOEL MORRIS SERVICES OUR OFFICE. HE IS FRIENDLY AND PROFESSIONAL. WE LIKE HIM !!!
Katelyn was the best !!
Joel is FANTASTIC!!!
True professionals! Always prompt and thorough. I am glad to be a customer. Katelyn customer service is exceptional! She's cordial and responsive.
Great service
Joel always cares about the job he does and the customers he services. He has been taking care of us and our place for years and I can't put into words all the great things about him or the professional job he does each and every visit. He truly is the best ever. His outstanding attitude radiates like a ray of…
Joel is a fantastic technician!
Joel always does a great job. He is always on time and efficient and does what's needed if we report an issues.
Anthony is an absolute killer. Of bugs. Great service whenever we need. Here’s a picture of my floor with no insects on it.
Joel Morris is very respectful and knowledgeable. It is always a pleasure speaking with him and he thoroughly answers any questions we have.
TrueNorth is the best we've ever had. Anthony Thornton is hands down the best pest control person. Very nice. The best customer service skills. Always friendly. Always goes above & beyond. TrueNorth will continue to have our business for years to come!
I have only signed up for pest control and haven't received any services at the time of this writing. Administratively the company has done a great job so far getting my contract written up, signed and put on the schedule.
Anthony Thornton is a wonderful technician! He’s been our technician for the last 2 years. He’s always professional and courtesy. He’s goes beyond his duties on customer service making sure his customers are satisfied 100 percent! Honestly, when he comes in I just give him full range to my home because we are…
Joel is very professional and courteous. It is a pleasure to have him service our home.
Joel is an exceptional service technician. Courteous, responsible, and respectful. A really great guy!
My experience so far has been upstanding. Will refer their services to those around me
Very professional, friendly, and fast service! Definitely recommend going with Bonaire Pest Services!
Great service everytime
He was very professional and nice!
Great service from a great company/owner! Anthony is awesome. He's thorough, and always listens if I'm having an issue with any bugs...
Bonaire Pest is absolutely top notch in every aspect, from professionalism and kindness to knowledge and expertise. Mark is extremely attentive to his customer’s concerns and is truly wanting to make sure that you’re 100% satisfied. Bugs are not my cup of tea and he makes certain to keep them away from my home! I…
I reached out and connected with Ricky Brock for pest control services. I was very pleased with everything he had to offer. He was very professional and extremely knowledgeable. I would highly recommend him to anyone looking for pest control options. His friendly personality just made the experience 10x better! Thanks Ricky!
Mark was wonderful! He let us know exactly what he was doing and when he would be back and what would happen with the service. He went over all the follow-up information and monthly information as well and he is very reasonably priced. My sister and I were all around 100% totally satisfied with Bonaire pest control. We highly recommend!
If you want a dependable team that understands the everyday hustle, they’ve got your back. I recommend them to everyone whenever the topic comes up. Anthony has been treating my home for over a year and he is the best!
Always professional and on time. If something comes up, they communicate with us to reschedule at our best convenience
Bonaire Pest Service is the best! Always responsive and very easy to communicate with! We have been very pleased with their service!
Bonaire Pest Services is fantastic! Great customer service!! IF YOU ARE LOOKING FOR A PEST CONTROL SERVICE, CALL MARK!
Absolutely the best. Very responsive, and so much help with our pest problem!
Many compliments to share about our experience with Bonaire Pest Services! The owner, Mark, called me back within 30 minutes of my first message and scheduled an appointment for an inspection on my requested date. He arrived on time and was extremely knowledgeable and helpful. Excellent customer service! We look…
Very professional, he was friendly and explained everything so we understood. I would recommend him to anyone. Prices are very fair.
Wiped down cobwebs in garage and around outside of home prior to spraying. Very informative.
I can't say enough good things about Mark and Bonaire Pest Control. He has been prompt and communication is impeccable. He really understands how to run a small business and customer service is key. Thankful we found his company.
Very thorough. always on time easy to communicate with. I def recommend this company
Had a problem, and they came out in no time, very professional and efficient. Problem solved
I called Mark asking about services he explained things well and came out the same day to give me a quote. He was kind and professional. He came a day later and sprayed as well as knock down webs and looked for any issues inside and outside. He and his colleague were great.
Bonaire Pest Services responded quickly to our initial request for a quote. They did a great job outlining our treatment options. Anthony was very professional and friendly during our first treatment after swapping from a larger company.
1st x pre-appt estimate visit. It was nice to meet you Mark. Thx for your x! Have a good day!
We have tried several other pest control services in the area and Bonaire Pest Control is the best! Mark responded to us immediately and came out the same day to give us a quote and he was able to spray the same day. This is one of the only companies that actually responded the same day and Mark was so kind and…
Mark was extremely professional. He made sure to let us know what time he would be arriving and even sent a text prior to heading our way. He was thorough in his inspection and made sure to explain his process. It’s only been one day since his treatment and I can already see an improvement. I would highly recommend Bonaire Pest Services to anyone.
Thank you Bonaire Pest Services for going above and beyond!
Known Mark for many years and has always been very professional and helps with any issues of pest control at our home.
Always on time & such a pleasant man to work with. Highly recommend.
Mark is very personable and really takes time to listen to what you need. He was on time and provided excellent service.
Mark is a true professional. He communicates well and is on time. He did a great job with our home. He also inspected our house to help us identify areas that were most susceptible to pests. Glad to have become a valued customer!
i switched over to bonaire last month , my previous exterminator was not very effective and i had a small german roach problem that they couldnt stop. Not only was bonaire less price wise but Mark came out once treated the house and no more problems! fastforward a month later i have a smell coming from under my tub…
I cannot convey the appreciation I have for Mark and Bonaire Pest Services. I called one day and the next he was right here treating for mosquitoes, ants, roaches and spiders. The pool even looks more blue since he treated the yard - yall I'm kidding, but I'm not kidding about the darn good job he did!!! If you are…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 82 | $68–$141 |
| Bug & insect extermination | 72 | $71–$131 |
| Spider extermination | 36 | $91–$184 |
| Cockroach extermination | 35 | $68–$246 |
| Hornet & wasp extermination | 34 | $96–$323 |
| Ant extermination | 33 | $80–$222 |
| Termite inspection | 31 | $79–$184 |
| Home inspection | 22 | $93–$181 |
