Experts Reviews · Company report
TruNorth Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%34+5.1Craft & service 20%46+9.2Value 10%58+5.8Momentum 8%17+1.4Track record 7%29+2Accountability 5%34+1.7Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

TruNorth Pest Control

Macon-Bibb County, GA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 40 flea exterminators · 4.9★ from 454 Google reviews

Report card

Percentile vs other flea exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.TruNorth Pest Control is better than 41% of flea exterminators.C
41
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).TruNorth Pest Control is better than 34% of flea exterminators.D
34
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.TruNorth Pest Control is better than 46% of flea exterminators.C
46
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.TruNorth Pest Control is better than 58% of flea exterminators.C
58
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.TruNorth Pest Control is better than 17% of flea exterminators.F
17
Track recordTrack record · 7% of the scoreReview volume and years with reviews.TruNorth Pest Control is better than 29% of flea exterminators.D
29
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.TruNorth Pest Control is better than 34% of flea exterminators.D
34

Reviews for your job

Customers hired TruNorth Pest Control for 8 kinds of job.

TruNorth Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$184
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Spider extermination” · showing 20

★★★★★ kim · a month ago

Anthony is soooo polite and he is good at his craft. Hopefully we are going forward with his services!

Paid $100–120Great priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Bill · Edited 2 months ago

Mark and his team are awesome. They were recommended by a friend and I am so glad we changed companies. We live in the country and Mark also takes care of our barn: He takes care of every situation vs others that said, “…there is not much we can do about that…”. He also is very successful controlling fire ants which…

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Deana · 3 months ago

Matt Frazier from TruNorth Pest was super friendly and very informative about what all was going to be done to make my home pest free!!! I would definitely recommend them!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Melody · Edited 4 months ago

Great guys, great service. Always on time.

Paid $60–80Reasonable priceBug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ James · Edited 7 months ago

Joel is our preferred tech and he is always Very helpful and genuinely nice! I know our home is in good hands! THANK YOU!

Paid $40–60Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
★★★★★ Chuck · 8 months ago

Conner ALWAYS does great work.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ LaTonya · 10 months ago

Anthony was very kind, worked efficiently, and he smiled while speaking to us. Please, if you could send him EVERYTIME, that would be great 😉🌠🌠🌠 Service with a SMILE goes a very long way these days!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Veronica · Edited 10 months ago

Joel is the ABSOLUTE BEST in the business!!! Y’all please treat him well because whatever company he is with will have our business. We will follow him if he ever leaves.

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationAnt extermination
★★★★★ Florence · 10 months ago

Joel is FANTASTIC!!!

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ R · Edited 10 months ago

Great service

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Deborah · Edited 10 months ago

Joel always cares about the job he does and the customers he services. He has been taking care of us and our place for years and I can't put into words all the great things about him or the professional job he does each and every visit. He truly is the best ever. His outstanding attitude radiates like a ray of…

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ Meagon · 11 months ago

TrueNorth is the best we've ever had. Anthony Thornton is hands down the best pest control person. Very nice. The best customer service skills. Always friendly. Always goes above & beyond. TrueNorth will continue to have our business for years to come!

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ Donna · a year ago

Great service everytime

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Lauren · a year ago

He was very professional and nice!

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
★★★★★ Shelli · Edited a year ago

Great service from a great company/owner! Anthony is awesome. He's thorough, and always listens if I'm having an issue with any bugs...

Paid $20–40Great priceAnt exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Michele · a year ago

Anthony continues to educate me on pest control. His professionalism remains outstanding. His character and work ethic speaks volume.

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
★★★★★ Zack · Edited a year ago

Anthony does fantastic work, Friendly, Professional, Responsive, and will be there almost instantly if there ever is a needed call back in between.

Spider exterminationCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Chris · Edited a year ago

If you want a dependable team that understands the everyday hustle, they’ve got your back. I recommend them to everyone whenever the topic comes up. Anthony has been treating my home for over a year and he is the best!

Rodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Michael · Edited 2 years ago

Always professional and on time. If something comes up, they communicate with us to reschedule at our best convenience

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Cora · Edited 2 years ago

Bonaire Pest Service is the best! Always responsive and very easy to communicate with! We have been very pleased with their service!

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more spider extermination reviews (16 more) →

Price

$76-32% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 63%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection82$68–$141
Bug & insect extermination72$71–$131
Spider extermination36$91–$184
Cockroach extermination35$68–$246
Hornet & wasp extermination34$96–$323
Ant extermination33$80–$222
Termite inspection31$79–$184
Home inspection22$93–$181

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