Pressure washing service · Albany, GA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 48 gutter installation servicesiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★53 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate TruPro Softwash five stars based on fifty-three reviews, noting that the owner replies to all feedback. Customers frequently cite punctuality, responsive communication, and affordable pricing for services including pressure washing, gutter cleaning, and landscape maintenance. Recurring themes highlight the professional demeanor of the staff and the thoroughness of the work, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 53 reviews (98% five-star).
Reviews on this page: 53 Google reviews (45 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 14, 2026.
Service: Gutter Installation Service serving Albany, Georgia.
Data from Google, last updated October 27, 2026.
Score profile vs other gutter installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
TruPro SoftwashGutter Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TruPro Softwash: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TruPro Softwash: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TruPro Softwash: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TruPro Softwash: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TruPro Softwash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
53 Google reviews we collected
5.0of 5
5 stars5298%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
100%praise
Praise89100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2933%
Staff & attitude1921%
Would recommend1921%
Speed & response1213%
Price & value56%
Honesty & trust33%
Communication22%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I asked for my home to be pressure washed and this company exceeded my expectations.”
“TruPro Softwash did an awesome job, on cleaning my roof, very professional and the result look amazing.”
“Would recommend this company to anyone looking to have their property looking brand new!”
“The gutter cleaning for my home was done in a timely matter and everything looks great.”
“Great customer service, affordable pricing, excellent job on debris removal from gutters and roof!”
“He always works around my schedule and is completely trustworthy if you are unable to be home while he works!”
“…I was impressed with his professionalism (he’s knowledgeable, gave a clear explanation of the process, answered all of my questions, and kept me up-to…”
People customers mention
Thomas9 reviews
Brad8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired TruPro Softwash for 1 kind of job. Pick one to see what they paid and said.
sabrinaLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
He did it again!!!I am one satisfied customer. I asked for my home to be pressure washed and this company exceeded my expectations. My home looks new! Please give this company a try you will not be disappointed!
Power/pressure washing
George1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great customer service, affordable pricing, excellent job on debris removal from gutters and roof! TruPro Softwash makes sure job site is clean from falling debris and checks for customer satisfaction!
Ellen7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Brad showed up on schedule and did a fantastic job in cleaning the gutters and removing the Pune straw from the roof! Will definitely use him/company again!!
Veronica3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
TruPro Softwash did an outstanding job!! My walkway and driveway has never looked so good!!! Professional and timely!! Would recommend this company to anyone looking to have their property looking brand new!!!
Kanese2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Amazing work! The gutter cleaning for my home was done in a timely matter and everything looks great. I definitely recommend TruPro Softwash.
Sandra2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
TruPro Softwash did an awesome job, on cleaning my roof, very professional and the result look amazing. Very much satisfied. Thanks Brad
He did it again!!!I am one satisfied customer. I asked for my home to be pressure washed and this company exceeded my expectations. My home looks new! Please give this company a try you will not be disappointed!
Services: Power/pressure washing
Response from the owner · 5 years ago
Thank you so much Mrs Cockfield!! Really glad everything was looking great for you and your family!!
George Darrisaw, Jr.1 reviewiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Great customer service, affordable pricing, excellent job on debris removal from gutters and roof! TruPro Softwash makes sure job site is clean from falling debris and checks for customer satisfaction!
Response from the owner · a year ago
Thank you so much Mr Darrisaw!!
Ellen Barfield7 reviewsiTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Brad showed up on schedule and did a fantastic job in cleaning the gutters and removing the Pune straw from the roof! Will definitely use him/company again!!
Response from the owner · a year ago
Thank you so much!!
Veronica Wright3 reviewsiTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
TruPro Softwash did an outstanding job!! My walkway and driveway has never looked so good!!! Professional and timely!! Would recommend this company to anyone looking to have their property looking brand new!!!
Response from the owner · 2 years ago
Thank you so much Mrs Wright!
Kanese Rachel2 reviewsiTotal number of Google reviews Kanese has written across all businesses on Google Maps, not just this one.
I was SO impressed with Brad and TruPro Softwash LLC! Brad was responsive and did a fantastic job pressure washing my rental home. Prices were very reasonable and I would recommend him for any of your pressure washing needs. He was an absolute pleasure to work with and his attention to detail and care was apparent in his work.
Positive: Responsiveness, Professionalism
Response from the owner · 3 years ago
Thank you so much Mrs Copeland!! It was an honor to provide our pressure washing services for your lovely home!
Ben Blythe5 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
I could not have asked for more with my overall experience with TruPro. Brad was timely to get back to me with a quote, was out within a week and did an incredible job on our house and walk-ways. Great guy and high quality workmanship.
Response from the owner · 4 years ago
Thank you so much!! It was a great pleasure to provide a wonderful experience for you and your family!!
Sakinah Osei TutuLocal Guide · 24 reviewsiTotal number of Google reviews Sakinah has written across all businesses on Google Maps, not just this one.
TruPro Softwash LLC has exceeded all of my expectations! From the moment Brad arrived on the property I was impressed with his professionalism (he’s knowledgeable, gave a clear explanation of the process, answered all of my questions, and kept me up-to-date on arrivals and duties performed that day). We had our house washed, roof soft-washed, gutters, walkways, inside of swimming pool, deck, and pergola pressure cleaned. He did a fantastic job! His pricing was reasonable with no hidden fees or add-ons. His communication was outstanding and he was always accessible. We were pleased with the quality and overall service and recommended this company for ALL of your pressure washing services. Brad, please feel free to use us as a reference at any time, and thank you again for restoring the luster on the exterior of our home.
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 4 years ago
Thank you so much!! Truly it was a great pleasure to provide great service to you all!! I meet some great friends!
