Kitchen remodeler · Albuquerque, NM · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%90+23.5Value 15%100+15.2Craft & service penalty37−6.3Experts Score= 85Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 30 countertop installersiPosition by Experts Score among all companies we track in this category. · better than 31%
4.9★★★★★65 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Trussell's Transformations 4.9 out of 5 based on 65 reviews, noting that the owner responds to 98% of feedback. Customers frequently praise the company for its punctuality, professional communication, and detailed craftsmanship in kitchen and bathroom remodels, including countertop installation and custom cabinetry. While most experiences are positive, one low-star review describes significant issues during a new home build, citing a lack of accountability and a subsequent structural failure with the kitchen sink.
Google rating: 4.9 out of 5 from 65 reviews (97% five-star).
Reviews on this page: 65 Google reviews (59 with written comments, 14 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: October 3, 2026.
Service: Countertop Installer serving Albuquerque, New Mexico.
Data from Google, last updated November 2, 2026.
Score profile vs other countertop installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Trussell's TransformationsCountertop Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trussell's Transformations: 90/100 on this factor. Category median: 92.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trussell's Transformations: 90/100 on this factor. Category median: 90.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trussell's Transformations: 37/100 on this factor. Category median: 95.D
37
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trussell's Transformations: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trussell's Transformations: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 63.–
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Bar = this company · dark tick = category median.
Star ratings
65 Google reviews we collected
4.9of 5
5 stars6397%
4 stars00%
3 stars00%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 59 written reviews
98%praise
Praise12798%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price655%
Reasonable545%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2922%
Quality & results2822%
Speed & response2822%
Would recommend2116%
Communication108%
Price & value108%
Honesty & trust32%
What customers talk about
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The knowledge, professionalism and super friendly staff were excellent.”
“The technicians were very detail oriented and did excellent work.”
“Danny came to the house and gave us design expertise quickly followed by a floor plan and detailed fair estimate.”
“If you're considering new countertops or any home transformation, I highly recommend Trussell’s Transformation.”
“Communication with office manager Martha Perez and Danny Trussell was great.”
“And as an added bonus they also have the most competitive pricing around.”
“When going through a construction project there are steps that can be very expensive to undo.”
“They are friendly, very helpful ,trustworthy and the job was done in a timely manner.”
People customers mention
Danny8 reviews
David6 reviews
Martha6 reviews
Trussels3 reviews
Charlie3 reviews
Trussells3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Trussell's Transformations for 5 kinds of job. Pick one to see what they paid and said.
SSteve12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
We had Trussels Transformations remodel our entire downstairs. If you want the best, have them do it. Everyone was very professional. From design to the finished product, we are very happy. Nothing good comes cheap. It's worth it.
MMorris2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Trussell's Transformations was a great find. I was very happy with every aspect of their work. Martha helped me find the right granite material and thicknesses for my countertops and backsplash. They showed me their shop tooling and remnant area. The technicians were very detail oriented and did excellent work. I…
JJoann7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The knowledge, professionalism and super friendly staff were excellent. This company came according to the schedule so we appreciate that very much. Our countertops are beautiful. We absolutely love them. Thank you for a wonderful job!
Great priceKitchen remodeling
RRobert3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Trussell's Transformations did an excellent job installing my new sink and countertops. They are simply beautiful!
Reasonable priceKitchen remodeling
MMartin6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I’m extremely pleased with the partial bath renovation which included bathtub replacement, hardware, and wall tile installation - I’m not sure it could’ve been done any better. Andrew, Ray and David were exceptional!
Great priceBathroom remodeling
BBob11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Our job was small (a granite vanity top with undercount sink and new faucet). Fast, friendly, decent price, and good work. Special thanks to Martha and our installer, Melvin. We are very happy.
We had Trussels Transformations remodel our entire downstairs. If you want the best, have them do it. Everyone was very professional. From design to the finished product, we are very happy. Nothing good comes cheap. It's worth it.
Response from the owner · 3 weeks ago
Thank you so much for the wonderful review and for trusting us with such a big transformation of your home! We’re so happy to hear that you enjoyed the experience from the design process all the way through to the finished product. Our team takes a lot of pride in their work, so hearing that their professionalism stood out means a lot to us.
Most of all, we’re thrilled that you love your newly remodeled space. And thank you for sharing the great photos—we love getting to see the finished transformation through our customers’ eyes! Thank you again for choosing Trussell’s Transformations and for recommending us. It truly means a lot to our entire team!
M
Morris Snipes2 reviewsiTotal number of Google reviews Morris has written across all businesses on Google Maps, not just this one.
Trussell's Transformations was a great find. I was very happy with every aspect of their work. Martha helped me find the right granite material and thicknesses for my countertops and backsplash. They showed me their shop tooling and remnant area. The technicians were very detail oriented and did excellent work. I was very pleased with the final product. I recommend them highly.
Response from the owner · a month ago
Thank you so much for the kind words! We’re so glad you had a great experience with our team and love how your countertops and backsplash turned out. Martha will especially appreciate the shoutout!
We really enjoyed working with you and appreciate you taking the time to share your experience. Thank you for trusting us with your project and for recommending Trussell’s Transformations!
J
Joann Sanchez7 reviewsiTotal number of Google reviews Joann has written across all businesses on Google Maps, not just this one.
The knowledge, professionalism and super friendly staff were excellent. This company came according to the schedule so we appreciate that very much. Our countertops are beautiful. We absolutely love them. Thank you for a wonderful job!
Price assessment: Great price
Services: Kitchen remodeling
Response from the owner · 3 months ago
Thank you so much for the kind words! It was a pleasure working with you.
We're so happy to hear that you love your new countertops. There's nothing better than knowing a project turned out just the way our customers hoped. We're also glad we could stay on schedule—that's something we work hard to do because we know your time is valuable.
Thank you for trusting our team with your kitchen and for taking the time to leave such a thoughtful review. We truly appreciate your support and hope you enjoy your beautiful new space for many years to come!
R
Robert Sullivan3 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Trussell's Transformations did an excellent job installing my new sink and countertops. They are simply beautiful!
Price assessment: Reasonable price
Services: Kitchen remodeling
Response from the owner · 3 months ago
Thank you so much! We're so glad you're happy with your new sink and countertops. Hearing that you think they're beautiful absolutely makes our day.
It was a pleasure working with you, and we truly appreciate you trusting us with your home. We hope you enjoy them every day, and thank you again for choosing Trussell's Transformations!
M
Martin Riley6 reviewsiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
I’m extremely pleased with the partial bath renovation which included bathtub replacement, hardware, and wall tile installation - I’m not sure it could’ve been done any better. Andrew, Ray and David were exceptional!
Price assessment: Great price
Services: Bathroom remodeling
Response from the owner · 5 months ago
Thank you so much for your kind words! We’re thrilled to hear that you’re extremely pleased with your bath renovation. Andrew, Ray, and David will be so happy to hear your feedback — we’re lucky to have such a dedicated team that truly cares about the quality of their work and our customers’ experience.
It was an honor to help bring your project to life, and we appreciate you trusting Trussell’s Transformations with your home. Enjoy your beautiful new bathroom!
B
Bob pohlman11 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Our job was small (a granite vanity top with undercount sink and new faucet). Fast, friendly, decent price, and good work. Special thanks to Martha and our installer, Melvin. We are very happy.
Price assessment: Reasonable price
Services: Bathroom remodeling
Response from the owner · 7 months ago
Thank you so much for your kind words! We’re thrilled to hear you’re happy with your new vanity top and sink. Even small projects deserve great care, so it means a lot to know we delivered. I’ll be sure to pass your shoutout along to Martha and Melvin—they’ll love it! Enjoy your updated space!
A
amy scott8 reviewsiTotal number of Google reviews amy has written across all businesses on Google Maps, not just this one.
Fantastic bathroom transformation from start to finish! We were in dire need of completely remodeling a 35 year-old bathroom and installing new carpet for our bedroom and stairway. Danny Trussell and his team were remarkable to work with. Danny came to the house and gave us design expertise quickly followed by a floor plan and detailed fair estimate. We went to Trussell's showroom and it was easy to discuss and plan remodel materials. We also worked with /ordered all bath, shower, toilet, bathtub, sink plumbing fixtures, floor tile, and carpet at showrooms that Trussell's recommended (they have a long-working history with recommended showrooms/vendors). Choosing the layout and remodel materials was seamless. Communication with office manager Martha Perez and Danny Trussell was great. The remodeling team lead by Aram was exceptional in their professionalism, attention to detail, craftsmanship, and respectfulness (my husband and I both work out of home offices). Complete demolition was done in one day! Remodeling schedule went as planned and we are thrilled with our spa-like bathroom and new carpet. We plan to work with Trussell's in the future!
Response from the owner · 7 months ago
We hope you enjoy your spa like bathroom for a long time. We will share your positive feedback with Aram. We look forward to working with you in the future.
K
Kathryn Cadier3 reviewsiTotal number of Google reviews Kathryn has written across all businesses on Google Maps, not just this one.
Trussell’sTransformation recently completed installing quartz counter tops and a small remodel in my kitchen. The crew were professional, thorough and timely. My kitchen looks amazing and I’m extremely happy with the work the crew did. I would highly recommend them!
Services: Kitchen remodeling
Response from the owner · 8 months ago
Thank you so much for your kind review, Kathryn! We’re thrilled to hear how happy you are with your new quartz countertops and kitchen updates. Our team takes pride in being professional, thorough, and respectful, so it’s wonderful to know that stood out during your project. We truly appreciate your recommendation and hope you enjoy your beautiful new kitchen for years to come!
M
Martha Perez2 reviewsiTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
I love my granite countertops that Trussells Transformation installed for me. It changed the look of my kitchen! The workers were great and paid attention to details. I highly recommend them!
Price assessment: Reasonable price
Services: Home renovations
Response from the owner · 9 months ago
Thank you so much, Martha! We’re thrilled to hear how much you love your new granite countertops and the transformation they brought to your kitchen. Our team takes a lot of pride in their craftsmanship and attention to detail, so your kind words mean a lot to us. We truly appreciate the recommendation and are grateful you chose Trussell’s Transformations!
W
William Demaray7 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
From start to finish the work just flowed. They had a specialist for every component from the floor to the ceiling.
Quality work provided efficiently and quickly, thank you to everyone involved.
Highly recommended.
Services: Kitchen remodeling
Response from the owner · 10 months ago
Thank you so much for the kind words, William! We’re thrilled to hear that your kitchen remodel went smoothly from start to finish and that our team’s craftsmanship and efficiency stood out. We truly appreciate the recommendation and are grateful you trusted Trussell’s Transformations with your home. Enjoy your new kitchen!
