Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts

Experts Reviews · Company report
Trussell's Transformations logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%90+52.8Reliability 26%90+23.5Value 15%100+15.2Craft & service penalty37−6.3Experts Score= 85Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Trussell's Transformations

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 30 countertop installers · 4.9★ from 65 Google reviews

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Report card

Percentile vs other countertop installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trussell's Transformations is better than 90% of countertop installers.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trussell's Transformations is better than 90% of countertop installers.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trussell's Transformations is better than 37% of countertop installers.D
37
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trussell's Transformations is better than 100% of countertop installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trussell's Transformations is better than 100% of countertop installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trussell's Transformations is better than —% of countertop installers.–
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Reviews for your job

Customers hired Trussell's Transformations for 5 kinds of job.

Trussell's Transformations for kitchen remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Kitchen remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Kitchen remodeling”

Joann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The knowledge, professionalism and super friendly staff were excellent. This company came according to the schedule so we appreciate that very much. Our countertops are beautiful. We absolutely love them. Thank you for a wonderful job!

Great priceKitchen remodeling
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Trussell's Transformations did an excellent job installing my new sink and countertops. They are simply beautiful!

Reasonable priceKitchen remodeling
Kathryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Trussell’sTransformation recently completed installing quartz counter tops and a small remodel in my kitchen. The crew were professional, thorough and timely. My kitchen looks amazing and I’m extremely happy with the work the crew did. I would highly recommend them!

Kitchen remodeling
William7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

From start to finish the work just flowed. They had a specialist for every component from the floor to the ceiling. Quality work provided efficiently and quickly, thank you to everyone involved. Highly recommended.

Kitchen remodeling
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I recently had my kitchen remodeled from floor to ceiling, and I couldn’t be happier with the results. It truly turned into my dream kitchen!Everything is perfect, beautifully finished, and so much more spacious than before. The team that worked on it was exceptional from start to finish. They were professional,…

Great priceKitchen remodeling
christian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trussell’s did a small counter top piece in my spare bathroom as well as all new counter tops in my kitchen. No matter how small or large the job is Trussell’s always has great customer service and does an amazing job. All their installers are absolute professionals and masters at their craft. And as an added bonus…

Customer photo from christian's review
Great priceBathroom remodelingKitchen remodeling
Rita11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely had a very positive experience with TRUSSELLS! Everything was wonderful from the very beginning, starting with Martha, the office manager, who is very personable and caring. Then there was Charlie, who is the operations manager, who was with me every step of the way! Fausto what is wonderful he came to…

Kitchen remodeling+ Responsiveness+ Punctuality+ Quality
Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We chose Trussell's after some good friends (previous customers) highly recommended them and they far exceeded our expectations. From the initial site visit with Bill who helped us capture the design and vision we wanted to the cabinet and counter top installers, electricians and plumber, we could not be more…

Kitchen remodeling+ Responsiveness+ Punctuality+ Quality
JaneaneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I had new kitchen countertops installed about a month or so ago and I gave Trussells 5 stars for their great service but I felt that I needed to come back and comment that I am in LOVE with these quartz countertops that they installed!! Seriously beautiful!! I stand looking at them in awe everyday! They have really brought life to my kitchen!! Thank you.

Kitchen remodeling+ Responsiveness+ Punctuality+ Quality
Bethany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We got a countertop installation from here. We were looking at the big home improvement stores for something specific, but no one was ever there to help us. As soon as I explained what we were looking for, they went out of their way to find the product for us. They were so quick to template and install our…

Kitchen remodeling+ Responsiveness+ Punctuality+ Quality
Scott10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Trussell's was always responsive to our inquiries and questions. The work was performed professionally, on time, and with a great result. Charley and the crew were all very friendly and fun to work with. Highly recommended.

FlooringRemodelingKitchen remodeling+ Responsiveness+ Punctuality+ Quality
Gilbert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional service. The granite countertop installers were very friendly and did an amazing job on the install.

Kitchen remodeling+ Responsiveness+ Punctuality+ Quality
Matthew-Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had been so nervous to remodel my kitchen due to all the different moving parts like plumbing, countertops, cabinet hardware etc. Trussell’s made this the easiest process ever. From the beginning of estimating and picking out products to the project end with everything being completed, the timeline was under a…

Kitchen remodeling+ Responsiveness+ Punctuality+ Quality
KENNETH2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceKitchen remodeling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Kitchen remodeling14—
Bathroom remodeling5—
Home renovations4—
Remodeling4—
Install flooring2—

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