Experts Reviews · Company report
Trust Rooter Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Trust Rooter Plumbing & Drain Cleaning

Coconut Creek, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 985 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trust Rooter Plumbing & Drain Cleaning is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 96% of pipe repair services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Trust Rooter Plumbing & Drain Cleaning for 8 kinds of job.

Trust Rooter Plumbing & Drain Cleaning for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$502
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 70 Google reviews tagged “Drain cleaning” · showing 20

Madeleine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Luis arrived on time and he was very friendly and polite. He quickly diagnosed the root cause of our shower drain clogging, proved it was the issue, and showed us how to maintain it ourselves. He was extremely efficient with his time and I’d highly recommend his services. We will be asking for him again for any future plumbing needs.

Paid $1–200Reasonable priceDrain cleaning
N3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Javier did a great job today. He arrived within the agreed upon time for the service appt. He was kind and courteous throughout the visit. He evaluated the problem and provided explanations and estimates for what was necessary to solve the issue. Most importantly the drain is working great! Thank you for the quick…

Paid $200–400Reasonable priceDrain cleaning
JAMESLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Marvin from Trust Rooter was outstanding. He arrived on time, was professional and courteous, clearly explained what he was going to do before starting the work, and answered all of my questions. He also took great care to keep everything clean while working. The drain was cleared quickly, and everything is working…

Paid $200–400Reasonable priceDrain cleaning
Melody9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service. Called at 3 pm and they were here at 3:30. Cleaned main drain . Javier was respectful and did a great job, I would recommend this company and will definitely use them again.

Paid $400–600Reasonable priceDrain cleaning
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very pleased with the service. They were able to come help me on the same day, as my kitchen sink was clogged. Leonardo, such a nice guy, very respectful, knowledgeable and cordial. He worked fast and was able to get the kitchen drain working again. Highly recommend!

Drain cleaning
Joi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A plumbing emergency is no joke and neither are these guys! Leonardo showed up within an hour and got us back in business. He explained everything in great detail and made recommendations for the complete repair. We will be using Trust Rooter for all our plumbing needs. Thanks for being there when we needed you most!

Reasonable priceDrain cleaning
Rich8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Javier was courteous and made sure all was working. He then cleaned up the work area Would use this company again

Paid $400–600Reasonable priceDrain cleaning
JeremyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Manuel was my service tech and he had a tough issues to deal with in my home and he was diligent and got me the result that I wanted. I applaud him for not giving up and helping me to be a satisfied customer.

Drain cleaning
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Manuel at Trust Rooter is my go-to for any plumbing needs. Professional, efficient, and incredibly responsive. He provided same-day service and quickly identified a leak within my home that could have cost me hundreds (if not thousands) on my water bill. Trust Rooter clearly employs top-tier talent. Highly recommend.

Paid $300–400Great priceToilet repairDrain cleaningPlumbing leak detection
Stella4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Lee was excellent and efficient. Appreciated his service at the last minute. Office texts were confusing. Will request for Lee again when necessary.

Paid $1–100Great priceDrain cleaningService not listed
DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a backup in my main drain and Trust Rooter did the job perfectly. Leo did an amazing job from start to finish. He explained everything clearly so I understood what work he was going to do. (Plumbing and me do not mix) The estimate was fair and he didn't try to upsell me. He treated the home with respect was…

Great priceDrain cleaning
ANGELA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Puntual, informed the problem and solutions, worked fast and clean. I recommend Lee for your plumbing needs.

Paid $200–300Reasonable priceToilet repairDrain cleaning
Merrie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The tech arrived on time and listened to my issue. He suggested a lower cost solution to fix the problem. Super kind and very knowledgeable

Paid $400–500Reasonable priceDrain cleaning
Pamela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Don't believe I've ever had such good service from a plumber! Robin was on time, professional and thorough. He not only discovered the problem and repaired it, he gave me a specific run down of how it happened and how it could be avoided in the future. It doesn't get any better than that!!

Paid $500–600Great priceDrain cleaning
JohnnyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service and response time. Rail was extremely knowledgeable & helpful - I would highly recommend

Garbage disposal installationDrain cleaning
Le7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Absolutely great. They answered right away from Yelp and got here fast. Marvin was awesome. Explained what he was doing and fixed the issue. Highly recommend.

Paid $700–800Reasonable priceDrain cleaning
gabriel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great company Used the twice and both times were great Average price and good techs Lee was our guy both time 100% use them again

Drain cleaningSewer cleaning
Ed9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jose Fuentes is an excellent and knowledgeable technician. His work was done quickly, efficiently, effectively, and clean.

Paid $400–500Reasonable priceDrain cleaning
Marie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

As the manager of several rentals, I depend on having quality vendors who not only get the job done, but respond quickly. Trust Rooter is our go to plumber. Robin's team is great. They respond quickly, arrive on time and are keep us in the loop on all jobs. Dealing with buildings constructed in the 1960s, we have…

Paid $100–200Reasonable priceDrain cleaning
Janice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an appt with Marvin today and it could not have been more of a pleasant experience. He was courteous and knew exactly what he was doing. I will definitely be using this company again if I ever have the need for these services. Note there is no charge for them to look and assess the issue. Thanks again!!!

Reasonable priceDrain cleaningShower repair

Show more drain cleaning reviews (50 more) →

Price

$379-21% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair90$228–$554
Plumbing pipe repair89$295–$931
Plumbing leak detection77$173–$503
Drain cleaning70$248–$502
Plumbing leak repair53$246–$554
Water heater installation52$1.4k–$2.8k
Faucet installation31$276–$888
Faucet repair29$228–$721

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