Experts Reviews · Company report
Trust Rooter Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Trust Rooter Plumbing & Drain Cleaning

Coconut Creek, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 985 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trust Rooter Plumbing & Drain Cleaning is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 96% of pipe repair services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Trust Rooter Plumbing & Drain Cleaning for 8 kinds of job.

Trust Rooter Plumbing & Drain Cleaning for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$502
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 70 Google reviews tagged “Drain cleaning” · showing 40

Madeleine9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Luis arrived on time and he was very friendly and polite. He quickly diagnosed the root cause of our shower drain clogging, proved it was the issue, and showed us how to maintain it ourselves. He was extremely efficient with his time and I’d highly recommend his services. We will be asking for him again for any future plumbing needs.

Paid $1–200Reasonable priceDrain cleaning
N3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Javier did a great job today. He arrived within the agreed upon time for the service appt. He was kind and courteous throughout the visit. He evaluated the problem and provided explanations and estimates for what was necessary to solve the issue. Most importantly the drain is working great! Thank you for the quick…

Paid $200–400Reasonable priceDrain cleaning
JAMESLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Marvin from Trust Rooter was outstanding. He arrived on time, was professional and courteous, clearly explained what he was going to do before starting the work, and answered all of my questions. He also took great care to keep everything clean while working. The drain was cleared quickly, and everything is working…

Paid $200–400Reasonable priceDrain cleaning
Melody9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service. Called at 3 pm and they were here at 3:30. Cleaned main drain . Javier was respectful and did a great job, I would recommend this company and will definitely use them again.

Paid $400–600Reasonable priceDrain cleaning
JessicaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very pleased with the service. They were able to come help me on the same day, as my kitchen sink was clogged. Leonardo, such a nice guy, very respectful, knowledgeable and cordial. He worked fast and was able to get the kitchen drain working again. Highly recommend!

Drain cleaning
Joi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A plumbing emergency is no joke and neither are these guys! Leonardo showed up within an hour and got us back in business. He explained everything in great detail and made recommendations for the complete repair. We will be using Trust Rooter for all our plumbing needs. Thanks for being there when we needed you most!

Reasonable priceDrain cleaning
Rich8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Javier was courteous and made sure all was working. He then cleaned up the work area Would use this company again

Paid $400–600Reasonable priceDrain cleaning
JeremyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Manuel was my service tech and he had a tough issues to deal with in my home and he was diligent and got me the result that I wanted. I applaud him for not giving up and helping me to be a satisfied customer.

Drain cleaning
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Manuel at Trust Rooter is my go-to for any plumbing needs. Professional, efficient, and incredibly responsive. He provided same-day service and quickly identified a leak within my home that could have cost me hundreds (if not thousands) on my water bill. Trust Rooter clearly employs top-tier talent. Highly recommend.

Paid $300–400Great priceToilet repairDrain cleaningPlumbing leak detection
Stella4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Lee was excellent and efficient. Appreciated his service at the last minute. Office texts were confusing. Will request for Lee again when necessary.

Paid $1–100Great priceDrain cleaningService not listed
DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a backup in my main drain and Trust Rooter did the job perfectly. Leo did an amazing job from start to finish. He explained everything clearly so I understood what work he was going to do. (Plumbing and me do not mix) The estimate was fair and he didn't try to upsell me. He treated the home with respect was…

Great priceDrain cleaning
ANGELA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Puntual, informed the problem and solutions, worked fast and clean. I recommend Lee for your plumbing needs.

Paid $200–300Reasonable priceToilet repairDrain cleaning
Merrie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

The tech arrived on time and listened to my issue. He suggested a lower cost solution to fix the problem. Super kind and very knowledgeable

Paid $400–500Reasonable priceDrain cleaning
Pamela10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Don't believe I've ever had such good service from a plumber! Robin was on time, professional and thorough. He not only discovered the problem and repaired it, he gave me a specific run down of how it happened and how it could be avoided in the future. It doesn't get any better than that!!

Paid $500–600Great priceDrain cleaning
JohnnyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service and response time. Rail was extremely knowledgeable & helpful - I would highly recommend

Garbage disposal installationDrain cleaning
Le7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Absolutely great. They answered right away from Yelp and got here fast. Marvin was awesome. Explained what he was doing and fixed the issue. Highly recommend.

Paid $700–800Reasonable priceDrain cleaning
gabriel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great company Used the twice and both times were great Average price and good techs Lee was our guy both time 100% use them again

Drain cleaningSewer cleaning
Ed9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jose Fuentes is an excellent and knowledgeable technician. His work was done quickly, efficiently, effectively, and clean.

Paid $400–500Reasonable priceDrain cleaning
Marie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

As the manager of several rentals, I depend on having quality vendors who not only get the job done, but respond quickly. Trust Rooter is our go to plumber. Robin's team is great. They respond quickly, arrive on time and are keep us in the loop on all jobs. Dealing with buildings constructed in the 1960s, we have…

Paid $100–200Reasonable priceDrain cleaning
Janice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an appt with Marvin today and it could not have been more of a pleasant experience. He was courteous and knew exactly what he was doing. I will definitely be using this company again if I ever have the need for these services. Note there is no charge for them to look and assess the issue. Thanks again!!!

Reasonable priceDrain cleaningShower repair
Debbi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Arrived on time and got the job done quickly. Technician was friendly and professional.

Paid $200–300Reasonable priceDrain cleaning
FabianLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jose did an amazing job.

Paid $300–400Reasonable priceDrain cleaning
Trena10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Leonardo was very friendly, professional, detailed, efficient and completed the service in no time at all. Me and my family appreciated the care he took in ensuring the job was done well. Will definitely recommend. 10/10 for sure.

Paid $300–400Not sureDrain cleaning
Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We love a fast responding and decently priced plumbing company. They assisted with coming out to my home after hours and resolving a main line clog that flooded my master. Manuel Fagil was great.

Paid $400–500Great priceDrain cleaningPlumbing leak detection
Ellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From the moment I spoke with Robin to make my appointment any anxieties I may have had in regard to hiring a plumbing service vanished. Having done my homework on the internet I had some idea of pricing to clean my clogged kitchen drain. His quoted price was in my estimation reasonable. Next I made the…

Paid $200–300Reasonable priceDrain cleaning
JordiLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kitchen sink clogged, I disassemble the under sink pipes, not the problem. Had to be an outside pipe clog. Trust Rooter does no charge visits, as opposed to others, so I call. The courteous agent arranges to dispatch a plumber in 3 hrs. In < than 2hrs, I get a text from Lee "On my way". He arrives, quotes a very…

Paid $400–500Reasonable priceDrain cleaning
Bob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

extremely professional company with extensive knowledge to do a quick repairs They are prompt and keep in touch with you to make sure you know when they’re coming, also very reasonable price Left the house cleaner than when they came. Could not of asked for better service The service people are outstanding,…

Paid $200–300Reasonable pricePlumbing leak detectionDrain cleaning
sherry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A gentleman named Marvin came to my house after hours to unclog a pipe. He was professional yet friendly and really knew his job. If I am ever in this position again, I will call Trust Rooter and request Marvin; He is a great representative of the company.

Drain cleaning
Angie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

BLUF - Look no further for any of your plumbing needs, this is THE place (expertise and value) and I did my research and was burned once prior to using them!! I arrived at my friend's house to house sit for a few weeks and right away realized there was some sort of a water leak/issue. I checked everything…

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Quality
SandyLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I own rental properties and have worked with many vendors. Trust Rooter is by far the best plumber I have ever worked with. Our first floor condo rental property had serious water intrusion and Lee appeared very late at night, had to go to the roof of the building where my unit is located, tried to snake the line,…

Plumbing leak detectionDrain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Vito2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician was just amazing. He made sure that the job was fully completed, analyzed and functional before the premises

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Gil6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contacted Trust Rooter because it had so many positive reviews on Yelp. I called they had a plumber (Jose)in my house within 2 hours. He was very professional and courteous. He completed the job quickly and cleaned up. The experience and service was fantastic. I thought the cost was too much for what the job…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would hire him again. Excellent and professional.

Drain cleaning+ Responsiveness+ Quality+ Professionalism
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clogged tub. Very clogged. I tried everything. I called at 10am. Luis showed up at 11:10. Amazing time. Amazing employee. Cleaned everything ( even what he didn’t have to.). Professional and a genuine nice guy. The lady I spoke to on the first call was just as amazing. I will be using this company ONLY. Thank you

Drain cleaning+ Punctuality+ Professionalism+ Value
Stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our kitchen sink backed up into our laundry room. They were able to come out on a Sunday and fix it so we could clean up and get back to normal. Jose was professional and knowledgeable. He was on time and did a great job fixing the problem and educating us.

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician was very good, professional, personable etc

Drain cleaning+ Responsiveness+ Punctuality+ Quality
seanjessify9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Trust Rooter I highly recommend—called night before around 5:00 and they arrived by 9:00am the next day-everything was thoroughly explained right up to $0 dollar estimate-and then they went to workLuis did such a great job and was very professional.And the cost was extremely fair and way below many others we looked at Thanks so much Trust Rooter!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
L4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jose is very knowledgeable and professional. I had a backup in the main line from the kitchen and he promptly diagnosed and cleared the line. Excellent service from Jose and Trust Rooter!

Outdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
HaydéeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company, amazing service and just overall very easy to do business with.

Faucet installationToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Gerald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prompt, honest and knowledgeable.

Drain cleaning

Show more drain cleaning reviews (30 more) →

Price

$379-21% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair90$228–$554
Plumbing pipe repair89$295–$931
Plumbing leak detection77$173–$503
Drain cleaning70$248–$502
Plumbing leak repair53$246–$554
Water heater installation52$1.4k–$2.8k
Faucet installation31$276–$888
Faucet repair29$228–$721

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