Experts Reviews · Company report
Trust Rooter Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Trust Rooter Plumbing & Drain Cleaning

Coconut Creek, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 985 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trust Rooter Plumbing & Drain Cleaning is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 96% of pipe repair services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Trust Rooter Plumbing & Drain Cleaning for 8 kinds of job.

Trust Rooter Plumbing & Drain Cleaning for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–700
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$348–$635
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Outdoor plumbing system repair”

B14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lee was very patient, kind and took the time to explain the entire process to me. It was a process that required time and effort to detect the leak and repair the leak. I am grateful for trust rooter, their professionalism, and their service. I will be using them for my future needs. Thank you so much.

Paid $1,400–1,600Reasonable priceOutdoor plumbing system repairPlumbing leak repair
RjsLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very pleased with the workmanship from Trust Rooter. Lee was great! Friendly, honest, explained all the work in detail. Great customer service and knowledgeable about the issue we had. He wasted no time in handling the repairs both efficiently and quickly.

Paid $800–1,000Reasonable pricePlumbing leak detectionOutdoor plumbing system repairPlumbing leak repair
LarryLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This review is late but better late than never! I had a pipe break on the outside of my house that was flooding my landscaping and driveway. As usual this happened late in the evening after hours. I did a quick online search and found Trust Rooter! They had great reviews and I liked the name of their…

Paid $600–700Reasonable priceOutdoor plumbing system repair
Michele7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The worker was very nice and professional. He did a great job.

Outdoor plumbing system repair
Kevin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Luis from Trust Rooter was great. Did an excellent job. He was Very professional and quick. The whole process was very smooth and professional. Hopefully we’ll never need a plumber again but will definitely use Trust Rooter if we do.

Paid $400–500Reasonable priceToilet repairOutdoor plumbing system repair
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing company, can on time and was very friendly. Walked me through step by step what was wrong and showed me where pipe was cracked . He fixed repair and cleaned up after home self . Left it looking clean as if he was never there . Can’t say enough about how great the service was from dealing with the office to…

Paid $300–400Reasonable priceOutdoor plumbing system repairPlumbing leak repair
Philip7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trust Rooter fixed a huge and difficult problem for me involving sewer pipe repair AND supply line leak all due to horrible invasive tree roots. Before they came, I could not wash clothes, use the toilet, or take a shower. I was facing a monstrous water bill. Everything was shut down but they saved me from calamity.…

Customer photo from Philip's review
Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lee E. has been very helpful. He is skilled and kind with great customer service.— highly recommended

Reasonable priceOutdoor plumbing system repair
CathyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a water line problem. Leaving to go out of town and called Trusted Rooter. Lee Everitt showed up quickly and repaired the faucet. Mr. Everitt was very professional. He handled his business and left. Excellent job. Thank you!

Faucet repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Robin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, professional and friendly service.

Outdoor plumbing system repair+ Responsiveness+ Professionalism
Daisis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Thust Roter to fix my properties' plumbing problems. I recommend this company. It is five start costumer service, thank you Janese you are very professional, kind, and polite person. Manuel thank you for your honesty, saving me money and excellent job fixing my bathrooms etc. Robin as a company…

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best service ever received. Marvin was so nice and very professional, explaining and showing me the problem. Highly recommend to anyone. I was referred by a business, so this shows they are great residential and commercial. Do yourself a favor and use them. Very reasonable as well.

Plumbing leak detectionFaucet installationShower installation
RJ9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience, communication, price, responsiveness and quality. Will definitely use again!!!

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Manuel Fagil repaired/replaced a faulty leaking main water line in the front yard of my house. It was a very stressful situation and difficult to know whom to trust; I was very fortunate to find Manuel to do the repairs for me. Manuel is an exceptional plumber - honest, trustworthy, straightforward, smart,…

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, professional job. Came a few hours after I called about a leaking water meter. Water was back on a hour or so later. Tech was friendly, gave me prices up front, and cleaned up the area before he left.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
L4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jose is very knowledgeable and professional. I had a backup in the main line from the kitchen and he promptly diagnosed and cleared the line. Excellent service from Jose and Trust Rooter!

Outdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Ashelina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wanted to come here and share my experience. I normally don’t share reviews very often unless I feel that a company has gone above and beyond for me & my family. I was able to work with The Tech named “Marvin”. Very professional & extremely knowledgeable for his age! He solved all my issues fairly quickly and really knew his stuff. Would recommend!!

Plumbing leak detectionToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

An excellent experience. Not only professional, but arrived when stated they would,. I know the job was thoroughly and correctly fixed right away. This is the third dealing I have had with Robin and Trust Rooter and I could not be more happy. I finally feel that I have found the right person to help us with our…

Plumbing leak detectionWater heater installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Robin was a real pleasure to work with. I had a job that another plumber quoted me 3x the rate for half the work. I got in touch with Robin who came over and did the work and at a price that made sense. Highly recommend.

Faucet repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Rogelio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair

Price

$379-21% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair90$228–$554
Plumbing pipe repair89$295–$931
Plumbing leak detection77$173–$503
Drain cleaning70$248–$502
Plumbing leak repair53$246–$554
Water heater installation52$1.4k–$2.8k
Faucet installation31$276–$888
Faucet repair29$228–$721

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