Analyzing 7,476,5457.5M ReviewsFor 21,05821.1K Experts

Experts Reviews · Company report
Trust Rooter Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Trust Rooter Plumbing & Drain Cleaning

Coconut Creek, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 985 Google reviews

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Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trust Rooter Plumbing & Drain Cleaning is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 96% of pipe repair services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Trust Rooter Plumbing & Drain Cleaning for 8 kinds of job.

Trust Rooter Plumbing & Drain Cleaning for shower installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$276–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Shower installation”

Raul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Leonardo fixed the problem of my bathroom shower. I am grateful to him for his experience. Great job.

Paid $100–200Reasonable priceShower installation
Gladys5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Lee did an excellent job fixing the faucet and working on the bathroom. He was very knowledgeable, efficient, and made sure everything was completed properly. He was also very teachable, friendly, and respectful throughout the entire process, which made the experience even better. I truly appreciate his…

Paid $400–500Great priceToilet repairShower installationPlumbing leak detection
Norma-Lee11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Quick response and turn around time, great!

Paid $200–300Shower installation
Daisis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Thust Roter to fix my properties' plumbing problems. I recommend this company. It is five start costumer service, thank you Janese you are very professional, kind, and polite person. Manuel thank you for your honesty, saving me money and excellent job fixing my bathrooms etc. Robin as a company…

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best service ever received. Marvin was so nice and very professional, explaining and showing me the problem. Highly recommend to anyone. I was referred by a business, so this shows they are great residential and commercial. Do yourself a favor and use them. Very reasonable as well.

Plumbing leak detectionFaucet installationShower installation
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest, on time with flexible schedule. Highly Experienced plumbers. Warm reception.

Garbage disposal installationShower installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Marvin with Trust Rooter arrived on time and was extremely professional. He explained the service, fees and completed the job in a timely manner. Work was clean and no issues. I highly recommend the company! Reliable, professional and good quality work.

Faucet installationShower installationToilet installation+ Quality
DiloshiLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We used Trust Rooter for a blockage in the kitchen sink and a shower dripping issue. We had the pleasure of having JOHN come and help us. He was so respectful, kind, and very knowledgeable. I actually felt like I had my own dad or uncle come and help than a business transaction. The pricing was very reasonable and…

Plumbing leak detectionShower installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
RafaelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I can tell you that Trust Rooter they are the best - take it from my experience - less than 2 days they installed in my new kitchen area the drainage and hot and cold water pipes - they had to break down a 6 inches deep concrete into a 24 feet distance - I mean these guys are the best at what they do seriously -…

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality

Price

$379-21% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair90$228–$554
Plumbing pipe repair89$295–$931
Plumbing leak detection77$173–$503
Drain cleaning70$248–$502
Plumbing leak repair53$246–$554
Water heater installation52$1.4k–$2.8k
Faucet installation31$276–$888
Faucet repair29$228–$721

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