Experts Reviews · Company report
Trust Rooter Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Trust Rooter Plumbing & Drain Cleaning

Coconut Creek, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 985 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trust Rooter Plumbing & Drain Cleaning is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 96% of pipe repair services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Trust Rooter Plumbing & Drain Cleaning for 8 kinds of job.

Trust Rooter Plumbing & Drain Cleaning for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.91
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$554
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 91 Google reviews tagged “Toilet repair” · showing 40

Silvio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Wanna say that Leo did a fantastic job with his service call at my Resident. Very professional assess the situation and gave me reasonable price quote and when that was agreed-upon, we move forward and did a great job and will use Trust Rotor plumbing again for future repairs and service. ⭐️⭐️⭐️⭐️⭐️

Paid $200–400Reasonable priceToilet repairSewer repair
linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Luis is very knowledgeable, great at explaining the problems, worked very hard and did a perfect and meticulous job. Would definitely hire Trust Rooter again!

Paid $400–600Reasonable priceToilet repairToilet installation
Julio4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Good service profesional and nice person

Paid $200–400Not sureToilet repair
RobertLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Yolanda assisted me with a clogged toilet. She was able to get a plumber on location within 30 minutes. The price quoted was very fair and the invoicing and payment system was effortless. Manuel arrived and was able to clear the toilet offering good advice for the dual flush toilet to avoid future issues. Wonderful experience.

Paid $200–400Reasonable priceToilet repair
TheLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Fast, efficient, and professional.

Paid $600–800Reasonable priceToilet repairPlumbing pipe repair
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Manuel did an excellent Job fixing a drain stoppage in my downstairs toilet due to root growth. He shared video before and after of the pipes and worked clean and efficient. I would highly recommend this company and will use in the future if needed.

Reasonable priceToilet repairSewer cleaning
NadiaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Abdul was fantastic!!! Very honest and reasonably priced.

Toilet repair
Alfredo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I had a clogged toilet, so I called Trust Rooter for help. This company responded quickly and the technician came to my house within an hour of having placed the call. The technician, Raul Serpa, was professional and courteous and fixed the problem in no time at all. I would not hesitate using their services again.

Paid $400–600Reasonable priceToilet repair
Joyce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

100% recommend Jose Fuentes. Came on monday for an estimate and was here on Tuesday for repairs. He is kind, honest, and not only did he explain everything, but showed me what he was talking about. He is very professional, prices are very reasonable. I will be calling for them for all my plumbing needs in the future.

Paid $400–600Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
Living1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick response for a desperate situation.

Paid $200–400Reasonable priceToilet repair
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mr. Javier Hernandez did a great job! He was professional and kind and quickly fixed my toilet! He loves to do his job and it shows! Thanks again!

Paid $200–400Reasonable priceToilet repair
NormanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Mr. Hernandez came to my home to repair a toilet. He arrived on time, assessed the situation and confirmed the cost I was given by his office to make the repairs. The work was done in a timely manner and everything is now working properly. Trust Rooter has done previous work in my home and continues to be my go…

Toilet repair
Bridget1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Luis was great, very informative, helpful and quickly solved my issue. The repairs were fast, he was professional and never even knew he was here completing the repairs needed! Saving his card for future needs and would definitely recommend him and his services.

Paid $1–200Great priceToilet repair
Lori12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Manuel did a great job, was not an easy task. He was very clear explaining all the process and the issue. I 100% recommend him for any plumbing job.

Reasonable priceToilet repair
Lawrence9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Raul was on time, had the problem diagnosed quickly and provided an estimate! His repair was fast and when completed he cleaned his work area spotless! Thank you Raul and Trust Rooter!

Paid $200–400Great priceToilet repair
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

10/10. They responded to my message at 6:30AM(!). Jose came out at 9am and fixed my broken toilet. Super nice guy and quality service.

Paid $1–200Great priceToilet repair
Timothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very happy I found Trust Rooter. Manuel was prompt and explained everything as he was doing it. Fixed my most pressing issue today and explained what I needed to do to fix the problem for good. I highly recommend!

Paid $600–700Great priceToilet repair
MarioLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

On-time, professional, and efficient. Miguel Fagil from Trust Rooter was fantastic.

Toilet repair
BettyLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Service is always excellent from this company. They are honest, sufficient and inexpensive. Thank you for sending our technician Jose today to fix our issue. Very professional and effecient.

Paid $1–200Toilet repair
Bonnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Super quick response. Leo explained everything and all was consistent with my research. Price competitive. I am having them come back to to dome more work next week. Very happy. Will recommend Leo to my friends>

Paid $200–300Reasonable priceToilet repair
tallLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Replaced toilet. Excellent service

Paid $300–400Reasonable priceToilet repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Manuel always does a great job- He installed 2 toilets with water valve replacement- installed a faucet with water valves replacement- very professional clean work-

Paid $1,000+Great priceToilet repairGarbage disposal installationPlumbing pipe repair
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend Trust Rooter! This is my second time using them for my condo in West Palm. I called them at 9:00 last night for an emergency and by 10:00 there was already someone there fixing our toilet. We had Jose Fuentes this time and he was very courteous and efficient!

Toilet repair
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service, quick, clean and friendly

Paid $200–300Reasonable priceToilet repair
Gladys5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Lee did an excellent job fixing the faucet and working on the bathroom. He was very knowledgeable, efficient, and made sure everything was completed properly. He was also very teachable, friendly, and respectful throughout the entire process, which made the experience even better. I truly appreciate his…

Paid $400–500Great priceToilet repairShower installationPlumbing leak detection
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We had Manuel doing a toilet replaced today, a second one, and, again he did an excellent job, he is very professional, honest and easy to work with. My wife (Oly) and I highly recommend him for any job. Excellent. He represents the company Trust Rooter very well.

Paid $500–600Reasonable priceToilet repair
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Leonardo and Adrienne did a spectacular job. Quick and efficient. Now my toilet is working like new. Thanks again guys!!!!!

Paid $100–200Reasonable priceToilet repair
BLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

First time customer. Luis was friendly, on time, knowledgeable, Professional. He explained the needed repairs. He was fast and cleaned up after repair. If I need a plumber in the future, I will go to Trust Rooter. Luis is a real asset and exceeded my expectations. By the way, while charges are not cheap the charges are fair. Quality work at a fair price.

Paid $200–300Reasonable priceToilet repair
PaulaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

So glad I called them, scheduling was abreeze, they let me know when they were on their way, arrived on time, fixed the issue including a trip to store for additional supplies. Reasonable prices Super profesional and nice manners too.

Paid $200–300Great priceToilet repairPlumbing pipe repairToilet installation
s1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Leonardo was very attentive. He had to snake the main line that went to toilet. After this was finished my husband went to shower and that area got clogged from snaking the main line. Called Leonardo and he came back to fix that problem.

Paid $300–400Not sureToilet repairShower repair
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Manuel at Trust Rooter is my go-to for any plumbing needs. Professional, efficient, and incredibly responsive. He provided same-day service and quickly identified a leak within my home that could have cost me hundreds (if not thousands) on my water bill. Trust Rooter clearly employs top-tier talent. Highly recommend.

Paid $300–400Great priceToilet repairDrain cleaningPlumbing leak detection
Juan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job!

Paid $200–300Not sureToilet repair
Recess2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very fast service with an immediate online response. I got an appointment from one day to the next, and the work was impeccable by Leo!

Paid $600–700Toilet repair
zach11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Set an appointment and Robin was there in a flash. Diagnosed the problem and had it fixed within an hour. Robin was extremely speedy and professional! Would use again!

Paid $500–600Reasonable priceToilet repair
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Leo was prompt and did excellent job. He was very detailed with explaining what the issue was and gave good advice on preventative measure.

Paid $500–600Reasonable priceToilet repair
William11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Lee Everitt was punctual, polite and professional. He quickly diagnosed our problem, suggested a solution and had it fixed in less than 20 minutes. Highly recommend Lee from Trust Rooter. I will be reaching out again for his help for any future like issues!

Paid $100–200Great priceToilet repair
TrishaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I needed to get my toilet repaired and found this company. They did an excellent job, the technician was on time and was very professional. The Price was also very reasonable. Will definitely use them again!

Paid $200–300Great priceToilet repair
R5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Outstanding work by Lee . Informative, professional. Definitely call back or recommend!

Paid $500–600Toilet repair
Kevin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Luis from Trust Rooter was great. Did an excellent job. He was Very professional and quick. The whole process was very smooth and professional. Hopefully we’ll never need a plumber again but will definitely use Trust Rooter if we do.

Paid $400–500Reasonable priceToilet repairOutdoor plumbing system repair
ANGELA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Puntual, informed the problem and solutions, worked fast and clean. I recommend Lee for your plumbing needs.

Paid $200–300Reasonable priceToilet repairDrain cleaning

Show more toilet repair reviews (51 more) →

Price

$379-21% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair90$228–$554
Plumbing pipe repair89$295–$931
Plumbing leak detection77$173–$503
Drain cleaning70$248–$502
Plumbing leak repair53$246–$554
Water heater installation52$1.4k–$2.8k
Faucet installation31$276–$888
Faucet repair29$228–$721

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