Experts Reviews · Company report
Trust Rooter Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Trust Rooter Plumbing & Drain Cleaning

Coconut Creek, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 985 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trust Rooter Plumbing & Drain Cleaning is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 96% of pipe repair services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Trust Rooter Plumbing & Drain Cleaning for 8 kinds of job.

Trust Rooter Plumbing & Drain Cleaning for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 52 Google reviews tagged “Water heater installation” · showing 20

Bernadette14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Luis and his colleague did an outstanding job replacing my water heater, for a very reasonable price.I already recommended your company to my old boss, thank you all so much.

Paid $1,800–2,000Reasonable priceWater heater installation
Ushma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Lee was quick and professional, did a great job would recommend

Reasonable priceWater heater installation
EnriqueLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

You know when you’re so satisfied with a service that even without them asking, you write a thoughtful review? Yup, that’s me right now and here’s why: From the first contact, Trust Rooter stood out to me in a few ways. To not make this too long, I’ll summarize in saying I called 5-6 different companies to replace…

Paid $2,000+Great priceWater heater installation
Fran12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jose Fuentes, incredible at his craft, performed a complete re-pipe in my home recently. His work, courtesy, and care of my property was top of the line! I highly recommend Trust Rooter, and especially Jose! Great company with integrity!

Water heater installation
Alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Extremely professional, made effort to minimize cost and only do necessary work. Resolved the issues quickly.

Water heater installation
joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Luis did the best job you will ever get. I compliment him on his expertise and neatness no bull just fact. As a former tradesman I appreciate craftsmanship. I got lucky, Luis is truly exemplary

Paid $1,000+Not sureWater heater installation+ Quality
eileen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Luis was very punctual when he came out to give me an estimate. I had a very small area underneath my stairs that house my water heater. He explained to me that 50 gallons comes in different sizes. So I decided to go with the medium 50 gallon. I asked him about the expansion unit that I saw at a friend‘s new house.…

Paid $1,000+Reasonable priceWater heater installation
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jose Fuentes did a great job. He lets you know exactly when he is coming in advance, shows up on time, explains everything he is doing, is very neat with his work and is very respectful. He is a qualified plumbing technician and is very personable as well. We will definitely use him again in the future.

Paid $1,000+Reasonable priceWater heater installation
DeborahLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Raul Sherpa from Trust-Rooter installed a new water heater today to replace my 14-year old heater with a new Rheem unit. Raul was on time, professional, friendly. He finished the job in 2.5 hours as estimated. He stayed for 10 minutes to make sure we were getting hot water again. I've used Trust-Rooter in the past…

Water heater installation
JARAHLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jose came back the very next day to install our new water heater. He told me it would take 4 hours and that’s exactly what it took. No issues installing and after he was done it looked like he was never there. I hope someone asks me for a plumber so I can refer this company!

Paid $1,000+Reasonable priceWater heater installationWater heater repair
mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

accommodating and efficient

Customer photo from mark's review
Paid $1,000+Not sureWater heater installation
L8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The first thing I like about Troost Rooter Plumbing is that you don't have to call. They have a fantastic website where you can make an appointments After every thing run by sms and email. Service was immediately. Manuel Fagil changed my thankless water heater fast and which out problem. Thank you

Paid $400–500Not sureWater heater installation
Marisol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good service. Manuel is a hard worker very professional and very knowledgeable of what he does.

Reasonable priceWater heater installation
Wayne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Our plumber was extremely knowledgeable and worked efficiently in helping us. Would definitely use again

Water heater installation+ Responsiveness+ Punctuality+ Quality
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Trust Rooter Plumbing Company was great. The office staff was very helpful. I was able to get an appointment the same day and then they sent me emails to keep me updated on when and who was coming. Luis came out, checked out several things and then told me I needed a new hot water heater. I was not surprised. He…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Pati1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have not had much luck in the past with plumbing companies. I am so glad I decided to go with Trust Rooter. Very responsive and quick. Lee did a fantastic job - was super friendly and respectful. I will definitely call on them again. Thanks Lee - you're awesome!!

Water heater installationService not listed+ Responsiveness+ Punctuality+ Quality
TonyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jose is truly an asset to this company. Extremely knowledgeable, polite, a true professional! Trust rooter is a great company, I had tried 2 different companies before i called them. I have finally found a company that i can trust. I will recommend them to anyone and everyone I know.

Plumbing leak detectionWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Ingrid5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Disappointed by the service

Water heater installation− Quality− Professionalism
DanaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called after hours, and they still answered! No leaving a message! Jeanine patiently listed to me and explained my options. Luis was at my door the next morning to inspect my leaking water heater. He gave me a clear explanation to the issue and presented a quote to replace it. It was installed the next day.…

Water heater installation+ Responsiveness+ Punctuality+ Quality
JerylannLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had called them to inquire about a new water heater & had someone come to my house within an hour to give me a price.The installer, Jose Fuentes, then came to install it on a separate day for us.He was very thorough & courteous as well as being on time for the installation!! He made sure that he cleaned up…

Water heater installation+ Responsiveness+ Punctuality+ Quality

Show more water heater installation reviews (32 more) →

Price

$379-21% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair90$228–$554
Plumbing pipe repair89$295–$931
Plumbing leak detection77$173–$503
Drain cleaning70$248–$502
Plumbing leak repair53$246–$554
Water heater installation52$1.4k–$2.8k
Faucet installation31$276–$888
Faucet repair29$228–$721

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