Experts Reviews · Company report
Trust Rooter Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Trust Rooter Plumbing & Drain Cleaning

Coconut Creek, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 28 pipe repair services · 4.9★ from 985 Google reviews

Report card

Percentile vs other pipe repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trust Rooter Plumbing & Drain Cleaning is better than 93% of pipe repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trust Rooter Plumbing & Drain Cleaning is better than 92% of pipe repair services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 96% of pipe repair services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trust Rooter Plumbing & Drain Cleaning is better than 100% of pipe repair services.A
100

Reviews for your job

Customers hired Trust Rooter Plumbing & Drain Cleaning for 8 kinds of job.

Trust Rooter Plumbing & Drain Cleaning for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$432
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Water heater repair”

C3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Luis Alvarado was excellent identifying and resolving the problem with my hot water heater. He was polite and efficient and worked quickly. I would recommend him for service.

Reasonable priceWater heater repair
JARAHLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Jose came back the very next day to install our new water heater. He told me it would take 4 hours and that’s exactly what it took. No issues installing and after he was done it looked like he was never there. I hope someone asks me for a plumber so I can refer this company!

Paid $1,000+Reasonable priceWater heater installationWater heater repair
Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Manuel was so helpful and got all our issues taken care of quickly, and did everything neatly. He informed me every step of the way with what was the issue and options for resolution.

Paid $400–500Reasonable priceToilet repairWater heater repair
pierre5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service Marvin resolve problem within 2 minutes!!

Great priceWater heater repair
LauraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tankless water heater was not keeping the temperature consistent. Marvin diagnosed the problems, advised of the cost options and completed all the work. Marvin is courteous, efficient and knowledgeable. It was a pleasure using Trust Rooster services today. Marvin did a great job !

Paid $900–1,000Reasonable priceWater heater repair
Jay8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thorough evaluation and quick resolution of problem with my water heater. Luis was great.

Paid $100–200Reasonable priceWater heater repair
Daisis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Thust Roter to fix my properties' plumbing problems. I recommend this company. It is five start costumer service, thank you Janese you are very professional, kind, and polite person. Manuel thank you for your honesty, saving me money and excellent job fixing my bathrooms etc. Robin as a company…

Faucet installationShower installationToilet installation+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My tankless water heater wasn't working properly...made the call got an appt from 3-5...technician Lee Everitt was knocking on door at 2:30...he did everything he could to repair tankless I had but unable to and made calls to the company of heater...we made a decision to replace water heater only because that…

Water heater repairWater tank installation+ Responsiveness+ Professionalism
ThePresadogLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Manuel Fagilwas amazing. Very professional, curtirecommend. pt ad kind. I could not he more happier with my service. I highly recomend.

Garbage disposal installationGarbage disposal repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Ashelina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wanted to come here and share my experience. I normally don’t share reviews very often unless I feel that a company has gone above and beyond for me & my family. I was able to work with The Tech named “Marvin”. Very professional & extremely knowledgeable for his age! He solved all my issues fairly quickly and really knew his stuff. Would recommend!!

Plumbing leak detectionToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had an issue and so I called them. Gave them a shot. Was referred by a friend and they came super quickly, and Marvin was very knowledgeable, and he was extremely professional. The last time I had this issue the other company I dealt with was so damn overpriced!!!! And unfair!!! They were rude and took forever. It’s…

Water heater repair+ Responsiveness+ Punctuality+ Quality
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Knowledgeable, Honest and Punctual. Best Plumbing Company in Miami/Broward hands down...there is no comparison! We have used them for simple leak fixes to complex fixture installs and each and every time they arrived on time and got the job done for a fair and reasonable price. I have recommended them to several…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Amanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The water heater in my condo was leaking and needed to be replaced ASAP. I honestly can not say enough about Manuel and Osvaldo. Not only did they quote the best price in the area, but they were very patient with all of the complicated paperwork and permits that my condo required. Manuel explained what he was…

Water heater repair+ Responsiveness+ Punctuality+ Quality
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

An excellent experience. Not only professional, but arrived when stated they would,. I know the job was thoroughly and correctly fixed right away. This is the third dealing I have had with Robin and Trust Rooter and I could not be more happy. I finally feel that I have found the right person to help us with our…

Plumbing leak detectionWater heater installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Harris11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend Robin and his team. We had a leaking pipe and he was able to detect and fix at a reasonable cost. While he was here, I had a few other small items that he repaired for a good price. Robin gave multiple options on the repair and explained the pros/cons. I found my new to-go plumber.

Plumbing leak detectionPlumbing pipe repairShower repair
darcel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality
LifeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality

Price

$379-21% vs typical pipe repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 67%Overpriced 3%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair90$228–$554
Plumbing pipe repair89$295–$931
Plumbing leak detection77$173–$503
Drain cleaning70$248–$502
Plumbing leak repair53$246–$554
Water heater installation52$1.4k–$2.8k
Faucet installation31$276–$888
Faucet repair29$228–$721

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