Analyzing 7,598,9907.6M ReviewsFor 21,41121.4K Experts

Experts Reviews · Company report
Trusty Auto Repair (Mobile Mechanic) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Trusty Auto Repair (Mobile Mechanic)

Lehi, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 5.0★ from 72 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trusty Auto Repair (Mobile Mechanic) is better than 98% of auto repair shops.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trusty Auto Repair (Mobile Mechanic) is better than 96% of auto repair shops.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trusty Auto Repair (Mobile Mechanic) is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trusty Auto Repair (Mobile Mechanic) is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trusty Auto Repair (Mobile Mechanic) is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trusty Auto Repair (Mobile Mechanic) is better than —% of auto repair shops.–
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Reviews for your job

Customers hired Trusty Auto Repair (Mobile Mechanic) for 8 kinds of job.

Trusty Auto Repair (Mobile Mechanic) for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#107 / 241
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Brakes”

Rebekah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David was excellent at communicating, was quick to pencil me in, very informative at what he was going, and got my van finished it great time. Will definitely reach out to him again in the future, and recommended him!

Great priceBrakesBrake service & repair
Colin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the second time I’ve had work done by David and it was flawless again! Very quick response time, great customer service and shows up when he says he’s going to. We were back to 100% in an hour or two. 10/10 would recommend

Great priceBrakesBrake service & repair
Howard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David did a phenomenal job. He was able to accommodate my busy schedule. Worked efficiently so I didn’t have to go long without my car. I will definitely trust David with my car in the future.

Auto battery maintenanceAuto brake replacementBrakes
Hannah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I went to B4L Automotive and was not disappointed! He did great service in a timely manner and I had my car back the same day. It was super easy to make an appointment that worked well for both of us. I got my break pads changed and new rotors as well. He didn’t up price me either. He’s a very honest guy and was so…

Auto brake repairBrakes
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David has been great to work with. He shows up and gets the job done. He gives accurate estimates and does quality work. I will definitely continue to give him my business.

Auto body & trim repairAuto brake repairAuto brake replacement
AnaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David was very professional. My car had a few issues, but taking it to the dealership was an arm and a leg... I found out about B4L and David was a lot more affordable. The Communication was on point, he informed me of what was being done to the car every step of the way. He didn't do anything without consulting me…

Air & cabin filter replacementAuto brake replacementAuto maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 78%Reasonable 22%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Brakes6—
Auto brake replacement4—
Steering & suspension repair3—
Oil change3—
Vehicle Inspection3—
Auto maintenance3—
Auto engine diagnostic2—
Brake service & repair2—

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