Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Trutco logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty78−2.2Momentum penalty85−1.5Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Trutco

Baldwin, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 27 sod installation services · 4.8★ from 233 Google reviews

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Report card

Percentile vs other sod installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Trutco is better than 77% of sod installation services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Trutco is better than 58% of sod installation services.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Trutco is better than 78% of sod installation services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Trutco is better than 100% of sod installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Trutco is better than 85% of sod installation services.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Trutco is better than 98% of sod installation services.A
98

Reviews for your job

Customers hired Trutco for 6 kinds of job.

Trutco for lawn mowing & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Lawn mowing & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 10

All 7 Google reviews tagged “Lawn mowing & maintenance”

Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have used Trutco for over a year and they are simply the best in Jacksonville and other places I have lived. I have lived in Jacksonville for over 13 years and have used four other lawn services with much less satisfaction. Saint Augustine grass is very tricky and a little finnicky but the most common in our area.…

Lawn mowing & maintenanceWeed controlLawn pest control
Carrison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great lawn care service and very responsive as well as reasonable with price. They installed some new sod and come out once a week to maintain it and I can’t be happier with their service.

Great priceSod installationLawn mowing & maintenance
TheresaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ken is our treatment technician his a awesome employee he has pride in his work and really goes above and beyond. I always feel knowing Ken is coming to do the treatment It's a feel of comfort your lawn looks really amazing!! Thank you!! YOUR TRULY AWESOME!!!

Fencing installationLawn mowing & maintenanceLawn pest control+ Responsiveness+ Punctuality+ Quality
GregoryLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Richard is our technician. He is fantastic. He asked us how we liked the service, and what we needed him to address. He was professional, friendly, took care of our needs. Finally we found a technician that truly cared about our yard needs. We will keep Trutco as long as they keep employees like Richard. He…

Lawn mowing & maintenanceLawn pest controlWeed control+ Responsiveness+ Punctuality+ Quality
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My lawn looked healthier than ever with Trutco. Moved away or would have continued service. Punctual friendly service and knowledgeable staff.

Lawn mowing & maintenanceLawn pest control+ Responsiveness+ Punctuality+ Quality
Natalie3 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Flo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceLawn pest controlSod installation+ Responsiveness

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Weed control57—
Lawn pest control53—
Lawn mowing & maintenance7—
Sod installation7—
Irrigation system repair & maintenance2—
Yard work2—

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