Electrician · Round Rock, TX · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%91+12.9Replies to reviews 7%92+6.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#89 of 135 electriciansiPosition by Experts Score among all companies we track in this category. · better than 34%
4.9★★★★★1,138 Google reviews · 24 photos
96%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
87%reviews answered by the owner
$805typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate TruTec Electric 4.9 out of 5 based on 1138 reviews, with the owner responding to 87 percent of them. Customers frequently praise the company for punctual arrival, clear communication, and thorough explanations of electrical issues during services like panel replacements, lighting upgrades, and EV charger installations. However, several low-star reviews criticize the company for providing significantly inflated estimates, aggressive upselling of unnecessary services, and occasional misdiagnoses that required outside verification.
Google rating: 4.9 out of 5 from 1,138 reviews (96% five-star).
Reviews on this page: 1,138 Google reviews (1,005 with written comments, 25 with photos).
Owner responses: the business replied to 87% of reviews.
Most recent review: November 4, 2026.
Service: Electrician serving Round Rock, Texas.
Data from Google, last updated November 5, 2026.
Score profile vs other electricians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
TruTec ElectricElectricians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.TruTec Electric: 91/100 on this factor. Category median: 94.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.TruTec Electric: 88/100 on this factor. Category median: 92.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.TruTec Electric: 100/100 on this factor. Category median: 98.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.TruTec Electric: 91/100 on this factor. Category median: 100.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.TruTec Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.TruTec Electric: 92/100 on this factor. Category median: 93.A
92
Bar = this company · dark tick = category median.
Star ratings
1,138 Google reviews we collected
4.9of 5
5 stars1,09696%
4 stars121%
3 stars61%
2 stars50%
1 star192%
Praise vs complaints
Phrases our text analysis found in 1,005 written reviews
98%praise
Praise2,20898%
Complaints352%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price8227%
Reasonable18862%
Overpriced83%
Not sure238%
$805+63% vs typical electricians
Middle half of what 244 customers paid ($248–$2.5k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude62128%
Speed & response43319%
Quality & results38917%
Would recommend27712%
Communication26512%
Price & value1848%
Honesty & trust743%
What customers talk about
We read 1,005 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He arrived on time, was friendly and professional, and took the time to explain everything clearly.”
“Scheduling was quick and easy, and communication was clear and professional throughout the process.”
“The indoor work was soon completed, but the outdoor work had to be re-scheduled multiple times and the delays multiplied all by the local utility company?”
“We had a great experience working with Trutec Electric for commercial track light inspection and repair service.”
“‘The purpose of this test is to identify any damaged wiring.”
“Highly recommend, and we’ll definitely be using his services again!”
“Would never use them.”
“He was thorough with his work and kindly explained the process and solutions.”
“Price was reasonable and I'll have them out again as needed.”
“Quote was extremely over priced (over double what I ended up paying) for an outlet repair and tried to upsell at every corner.”
“We really appreciated his knowledge, patience, and genuine care.”
People customers mention
Bon43 reviews
Nikolay39 reviews
Isaiah36 reviews
Gabe30 reviews
Lafayette27 reviews
Austin18 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired TruTec Electric for 8 kinds of job. Pick one to see what they paid and said.
JJoanLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 21 hours ago★★★★★
Gabe and Jorge are simply the Best. They worked their butts off putting in multiple can lights and fixing our old attic electricity. They went above and beyond crawling around in our attic and answered every question we had with enthusiasm. This was a messy project and they left our house looking better than it had…
Paid $2,500–3,000Reasonable priceElectrical outlet & switch installationService not listed
BBenLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Isaiah H. was an amazing technician. Fixed our electrical issue. TruTec Electric very friendly and quick to fix the problem.
Paid $1–500Great priceElectrical panel repairElectrical panel replacement or upgrading
AAaron8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I cannot recommend TruTec highly enough. Isaiah, Gabe, and Jorge did incredible work. I was called by a human 5 minutes after requesting info online. The next morning Isaiah thoroughly inspected my home and gave me multiple options to fix my power issues. The very next morning Gabe and Jorge arrived promptly to…
CCristina15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Very accommodating as job required teaming up with our plumber to problem solve. Highly recommend!!!
PPatricia17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Jorge and his partner did a great job getting my ring door bell installed along with a few other electrical issues. I would call them again!
Paid $500–1,000Reasonable price
CConnor1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We've used Trutech for three projects in our commercial space. Can not recommend them enough - Isaiah and Gabe are a great team, get our problems solved fast, and always do great work.
Paid $2,500–3,000Great priceElectrical panel repairElectrical panel replacement or upgrading
Isaiah was wonderful to work with! He arrived on time, was friendly and professional, and took the time to explain everything clearly. We really appreciated his knowledge, patience, and genuine care. It’s so nice to find someone you can trust! Highly recommend, and we’ll definitely be using his services again!
Price assessment: Reasonable price
Services: Electrical panel replacement or upgrading
Response time: 0–1 hr
M
Miles AltyLocal Guide · 27 reviewsiTotal number of Google reviews Miles has written across all businesses on Google Maps, not just this one.
We had a great experience working with Trutec Electric for commercial track light inspection and repair service. Scheduling was quick and easy, and communication was clear and professional throughout the process.
The technician, Mr. Stewart, arrived on time, thoroughly assessed the issue, and provided a detailed explanation of the problem, the recommended solution, and the service fee before moving forward with the repair. The work was completed efficiently, and all the issues were resolved.
We truly appreciate their quality workmanship, transparency, and attention to detail. One of the best companies to work with in the area—highly recommended!
J
Joan HendrixLocal Guide · 47 reviewsiTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Gabe and Jorge are simply the Best. They worked their butts off putting in multiple can lights and fixing our old attic electricity. They went above and beyond crawling around in our attic and answered every question we had with enthusiasm. This was a messy project and they left our house looking better than it had before they came. 😅 Highly recommend and DEFINITELY ask for Gabe and Jorge!
Price assessment: Reasonable price
Price: $2,500–3,000
Services: Electrical outlet & switch installation, Service not listed
Response time: 0–1 hr
A
Al Pfeiffer8 reviewsiTotal number of Google reviews Al has written across all businesses on Google Maps, not just this one.
Stewart was knowledgeable, helpful and professional. Thanks.
Price assessment: Reasonable price
Price: $4,500–5,000
Services: Electrical panel replacement or upgrading
Response time: 2–4 hr
Response from the owner · a day ago
That's Stewart for you—he knows his stuff and isn't shy about putting that knowledge to good use, Al! We're glad he could be a helpful hand when you needed one. Thanks for having us out and for giving Stewart a little recognition. It's the people we get to help who make this work worthwhile, and we're grateful you were one of them! 🫶⚡
R
Ryan Taylor1 reviewiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Short, sweet, and we couldn't agree more, Ryan! Isaiah's a good one, and we're happy you got to see that for yourself. Thanks for giving our crew a chance to help and for showing Isaiah some love!🫶⚡
E
Esther Soto1 reviewiTotal number of Google reviews Esther has written across all businesses on Google Maps, not just this one.
Stewart was awesome. He was attentive and kind, without missing details. He was quick with a solution but never to assume. He was thorough with his work and kindly explained the process and solutions.
Response from the owner · a day ago
Quick to find a solution, but never quick to jump to conclusions. Now THAT is a compliment worth celebrating. Esther! 👏 Stewart is someone who understands that doing things right means taking the time to understand the problem, not just rushing to make it go away. And the fact that you noticed his patience, kindness, and attention to detail says a whole lot about the care he puts into his work. Thank you for seeing those qualities in Stewart and taking a moment to share them with us. We know having someone work in your home requires trust, and we're genuinely grateful you gave him the opportunity to earn yours. People like you make what we do that much more rewarding! 🫶⚡
H
Hammond HendrixLocal Guide · 111 reviewsiTotal number of Google reviews Hammond has written across all businesses on Google Maps, not just this one.
Truly excellent service from TruTec Electric!
Gabe and Jorge did an awesome job at answering all of our questions for our can lighting upgrade. The recessed LED lighting disks were perfect replacements for the 90's recessed can lights we were using.
Gabe and Jorge also ensured our other electrical issues were inspected and resolved before leaving. The pricing was in line with other electrician companies we contacted.
All that said, I highly recommend TruTec Electric for your next electrical project.
Price assessment: Reasonable price
Response from the owner · a day ago
Nothing like giving those 90s can lights a well-deserved retirement, Hammond!💡 We love hearing that the new LEDs were just what you were hoping for, but what makes us even happier is knowing Gabe and Jorge took the time to answer your questions and make sure your other electrical concerns were addressed before calling it a day. That's the kind of care we'd want for our own homes and families, and it's exactly what we hope to give yours. The fact that you took the time to share such a thoughtful review, recognize our guys by name, AND recommend us to others genuinely warms our hearts. You had plenty of options, and you chose to welcome our little TruTec crew into your home. Thank you for giving us that chance and for making our guys feel truly appreciated. 🫶⚡
J
Jonathan Neal5 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Isaiah was very helpful and knowledgeable about the job done👍🏾
Response from the owner · 5 days ago
Knowing your stuff is one thing, but being able to put that knowledge to good use and genuinely help someone? That's what makes a great electrician in our book, Jonathan! 😊 Isaiah is a wonderful example of that, and we're happy you got to experience it firsthand. Thank you for giving him the opportunity to help and for taking a moment to recognize his work. We're lucky to have him, and even luckier to have customers who show our crew this kind of kindness! 🫶⚡
B
Ben JohnsonLocal Guide · 35 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Isaiah H. was an amazing technician. Fixed our electrical issue. TruTec Electric very friendly and quick to fix the problem.
Price assessment: Great price
Price: $1–500
Services: Electrical panel repair, Electrical panel replacement or upgrading
Response time: 4–8 hr
Response from the owner · 5 days ago
We might be a little biased, but Isaiah H. really is a gem of a human being, Ben! 🥹🫶 He's someone we're grateful to have on our team, not just for the work he does, but for the way he treats people along the way. We're so happy he could get your electrical issue taken care of quickly and leave you with such a great impression. Thank you for choosing our little TruTec crew and taking a moment to share such kind words. It genuinely means the world to us! ❤️⚡
A
Aaron Kub8 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
I cannot recommend TruTec highly enough. Isaiah, Gabe, and Jorge did incredible work. I was called by a human 5 minutes after requesting info online. The next morning Isaiah thoroughly inspected my home and gave me multiple options to fix my power issues. The very next morning Gabe and Jorge arrived promptly to complete the large job.
I am SO happy with the service I received. Everyone I interacted with at the company was a pleasure to talk to as well. Will be recommending to all of my friends and neighbors in Austin.
Well, if you were trying to make an entire electrical company emotional today, mission accomplished, Aaron. 🥹🫶 Seriously, this is the kind of review we'd gather the whole crew around to read. From that first phone call to Isaiah taking the time to understand your home and walk you through your options, to Gabe and Jorge showing up ready to tackle a big job, it makes us incredibly happy knowing you felt genuinely cared for every step of the way.
We love what we do, but the people we get to do it for are what make this work so rewarding. You invited our team into your home, trusted us with a big project, and then took time out of your day to recognize not just our electricians, but the people behind the phones, too. You have no idea how much that means to our little TruTec family.
And recommending us to your friends and neighbors here in Austin? That's about the highest compliment you could give us. We know your recommendation comes with your own reputation attached, and we don't take that responsibility lightly.
From the bottom of our hearts, thank you for giving us the opportunity to serve you. People like you remind us why we love being a part of this community. You've got friends in the electrical business now, and we're only ever a phone call away! ❤️⚡
