Analyzing 9,849,5879.8M ReviewsFor 27,75827.8K Experts

Experts Reviews · Company report
Tsubaki Wellness Spa Waikiki logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Tsubaki Wellness Spa Waikiki

Honolulu, HI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 104 spas · 5.0★ from 848 Google reviews

📞 Call (808) 650-1001Request a call backWebsite ↗

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tsubaki Wellness Spa Waikiki is better than 95% of spas.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tsubaki Wellness Spa Waikiki is better than 96% of spas.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tsubaki Wellness Spa Waikiki is better than —% of spas.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tsubaki Wellness Spa Waikiki is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tsubaki Wellness Spa Waikiki is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tsubaki Wellness Spa Waikiki is better than 100% of spas.A
100

Reviews for your job

Customers hired Tsubaki Wellness Spa Waikiki for 3 kinds of job.

Tsubaki Wellness Spa Waikiki for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.486
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$70–$124
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 486 Google reviews tagged “Massage” · showing 20

Helen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 16 hours ago★★★★★

Great couples massage.

Massage
s.Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

急遽予約しましたが、とても満足でした！ カップルマッサージを個室で受けました。 チップ無しの会計で安心でしたし、強さもちょうど良く気持ちの良いマッサージでした。 部屋が寒かったので最初に伝えると、ブランケットをかけて施術してもらえました。 マンションの入り口で待ってくださり、分かりやすかったです！

Great priceMassage
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

What a wonderful experience!! I’ve never had a luxurious experience like this one. My afternoon started off with a massage with Wang. This was the best massage I’ve had in years. Then, the facial treatment from Saoli was absolutely amazing! I had no idea what to expect as I’ve only had a few facials before. So…

Customer photo from Danielle's review
Massage
ぐーぐる5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

若い男性にしてもらいましたが、力も強くとても良かったです！

Reasonable priceMassage
Odett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Excellent massage. Cristina 10/10

Reasonable priceMassage
森里怜真1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

新婚旅行でハワイ初日に行きました。あまり飛行機で寝れていませんでしたが、疲れが取れてこれからの旅が楽しめそうです！

Reasonable priceMassage
보나1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

너무너무 좋았습니다 너무 좋았습니다 친절하시고 너무 잘알려 주셔서 너무 감사해요 아주아주 감사합니다

Customer photo from 보나's review
Reasonable priceMassage
Shubo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Super lucky to get a walk in spot after a long day walking around. Vivian did an amazing job with my 90 minutes Tsubaki Signature Massage. Loved the customized pressure and essential oil choices. The place is super clean, reasonably priced, and feels like a real treat. Exactly what I need after days of hiking around.

Reasonable priceMassage
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great massage experience. Highly recommend.

Reasonable priceMassage
IRISLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

One of the best massages we have ever had.

Reasonable priceMassage
Strasbourg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

体の痛い箇所を集中して施術してくれました。また来たいです。

Massage
Carline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very thorough and good, I truly enjoyed my time with Zoe.

Great priceMassage
Christie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amazing!! I am so relaxed ☺️

Great priceMassage
Malisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Absolutely Amazing massage! Got all my knots out! Would love to come back!

Great priceMassage
JocelynLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They greeted me at the front to assist showing me the way. Very thorough with good pressure throughout.

Reasonable priceMassage
JohnLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amazing and really friendly staff!

Massage
Nanase4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

シルク・ドゥ・ソレイユ鑑賞の後にきました！ 疲れた体の老廃物をしっかりと出してもらえました。 おかげさまで残り2日のハワイ旅行、元気で楽しめそうです、

Reasonable priceMassage
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amy did such a great job! Highly recommend for a massage if you are in Waikīkī!

Great priceMassage
Kristine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had a great massage experience here! The place is very clean and relaxing. We were able to get an appointment the same day and I’m leaving much more relaxed after some soreness from the flight and hiking the past few days.

Great priceMassage
ABLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Best massage of my life. They focused on all of my trigger points/ pain points and I have never felt so refreshed and usually I am apprehensive about how well a massage will be. So worth the price!!!

Great priceMassage

Show more massage reviews (466 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 39%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Massage486$70–$124
Spa packages7—
Massage therapy2—

Compare with

My Hawaii Massage Spa and Lounge logoMy Hawaii Massage Spa and LoungeExperts Score 99Honolulu · 4.99★kakaako Forever Young Massage & Spa logokakaako Forever Young Massage & SpaExperts Score 91Honolulu · 4.89★Asana Spa logoAsana SpaExperts Score 90Honolulu · 4.91★