Experts Reviews · Company report
Tsubaki Wellness Spa Waikiki logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Tsubaki Wellness Spa Waikiki

Honolulu, HI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 104 spas · 5.0★ from 848 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tsubaki Wellness Spa Waikiki is better than 95% of spas.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tsubaki Wellness Spa Waikiki is better than 96% of spas.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tsubaki Wellness Spa Waikiki is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tsubaki Wellness Spa Waikiki is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tsubaki Wellness Spa Waikiki is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tsubaki Wellness Spa Waikiki is better than 100% of spas.A
100

Reviews for your job

Customers hired Tsubaki Wellness Spa Waikiki for 3 kinds of job.

Tsubaki Wellness Spa Waikiki for massage

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Jobs reviewedHow many Google reviews are tagged with this job.486
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$70–$124
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 486 Google reviews tagged “Massage” · showing 60

Helen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 16 hours ago★★★★★

Great couples massage.

Massage
s.Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

急遽予約しましたが、とても満足でした! カップルマッサージを個室で受けました。 チップ無しの会計で安心でしたし、強さもちょうど良く気持ちの良いマッサージでした。 部屋が寒かったので最初に伝えると、ブランケットをかけて施術してもらえました。 マンションの入り口で待ってくださり、分かりやすかったです!

Great priceMassage
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

What a wonderful experience!! I’ve never had a luxurious experience like this one. My afternoon started off with a massage with Wang. This was the best massage I’ve had in years. Then, the facial treatment from Saoli was absolutely amazing! I had no idea what to expect as I’ve only had a few facials before. So…

Customer photo from Danielle's review
Massage
ぐーぐる5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

若い男性にしてもらいましたが、力も強くとても良かったです!

Reasonable priceMassage
Odett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Excellent massage. Cristina 10/10

Reasonable priceMassage
森里怜真1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

新婚旅行でハワイ初日に行きました。あまり飛行機で寝れていませんでしたが、疲れが取れてこれからの旅が楽しめそうです!

Reasonable priceMassage
보나1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

너무너무 좋았습니다 너무 좋았습니다 친절하시고 너무 잘알려 주셔서 너무 감사해요 아주아주 감사합니다

Customer photo from 보나's review
Reasonable priceMassage
Shubo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Super lucky to get a walk in spot after a long day walking around. Vivian did an amazing job with my 90 minutes Tsubaki Signature Massage. Loved the customized pressure and essential oil choices. The place is super clean, reasonably priced, and feels like a real treat. Exactly what I need after days of hiking around.

Reasonable priceMassage
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great massage experience. Highly recommend.

Reasonable priceMassage
IRISLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

One of the best massages we have ever had.

Reasonable priceMassage
Strasbourg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

体の痛い箇所を集中して施術してくれました。また来たいです。

Massage
Carline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very thorough and good, I truly enjoyed my time with Zoe.

Great priceMassage
Christie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amazing!! I am so relaxed ☺️

Great priceMassage
Malisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Absolutely Amazing massage! Got all my knots out! Would love to come back!

Great priceMassage
JocelynLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They greeted me at the front to assist showing me the way. Very thorough with good pressure throughout.

Reasonable priceMassage
JohnLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amazing and really friendly staff!

Massage
Nanase4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

シルク・ドゥ・ソレイユ鑑賞の後にきました! 疲れた体の老廃物をしっかりと出してもらえました。 おかげさまで残り2日のハワイ旅行、元気で楽しめそうです、

Reasonable priceMassage
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amy did such a great job! Highly recommend for a massage if you are in Waikīkī!

Great priceMassage
Kristine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Had a great massage experience here! The place is very clean and relaxing. We were able to get an appointment the same day and I’m leaving much more relaxed after some soreness from the flight and hiking the past few days.

Great priceMassage
ABLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Best massage of my life. They focused on all of my trigger points/ pain points and I have never felt so refreshed and usually I am apprehensive about how well a massage will be. So worth the price!!!

Great priceMassage
Oliver5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Lovely. Made my day. Thank you!

Great priceMassage
KCLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I’ve done another massage place in Waikiki but it wasn’t as good as this one! The other place I left sore and not refreshed. This one I loved. The lady met us outside although I was confused at first as she spoke really fast and we said no to what she said. Our fault though but she was the sweetest. She made us feel…

Reasonable priceMassage
Jessie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I’ve gotten massages all over the world, but this is honestly the best Massage I’ve ever gotten. Christina did an amazing job at deep tissue. I will definitely be coming back!

Reasonable priceMassage
Hibah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Highly recommended- did not disappoint!

Great priceMassage
FarahLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great experience. Really good service and the massage was excellent. Highly recommend!

Reasonable priceMassage
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent massage by Christine! Don’t hesitate to book

Reasonable priceMassage
Samantha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We chose the couples massage therapy. Our therapists were amazing. They listened to what our personal needs were as individuals and catered our massage to what we needed. They confirm our pressure and comfort are ok. Hot stones were complimentary and the experience was wonderful.

Great priceMassage
LoraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent facial and massage! Very clean and calming environment!

Reasonable priceMassageService not listed
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Amazing and relaxing massage after a long flight.

Great priceMassage
Savannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

They did an amazing job and for a great deal! I feel so relaxed. Definitely a great place to go for a relaxing vacation massage. 10/10.

Great priceMassage
Montana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Such an amazing 2 hours massage!!!! Totally recommend!!!! Thank you ladies for a great relaxing time!!!!

Reasonable priceMassage
Erika6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Amazing massage. Great amount of pressure and stretching. I am going to get a great night’s sleep.

Great priceMassage
那有4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

日本語が大丈夫👌施術もとても上手で、店内も清潔で気持ち良かったです。

Reasonable priceMassage
JonLocal Guide · 157 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Got a couples massage with my wife and it was great. Very relaxing and we felt refreshed after braving the Hawaii heat. Highly recommend!!

Reasonable priceMassage
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great relaxing massage if your in Waikiki, clean and friendly

Great priceMassage
NanetteLocal Guide · 95 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Pure bliss!

Great priceMassage
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Amazing experience! Masseuses were communicative and methodical to work out all the knots. Someone comes and greets you outside, and once you make it to the spa you’ll thank yourself!

Great priceMassage
ericLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

So good, got off an 8hr flight all knotted up and it fixed us right up. Massage therapist were so nice and will definitely come back

Massage
CyndiLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Most AMAZING message. She got all my knots out of my shoulder and hip.

Great priceMassage
Sonia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Amazing, can't wait to come back!

Reasonable priceMassage
Bradley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent massage. Professional, clean, courteous.

Great priceMassage
yui5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

ハワイ到着直後にお邪魔しました。 飛行機で脚の浮腫みが凄かったですが、施術後スッキリしました! オイルの香りもココナッツ系でリラックスできました。 他のサロンさんではあまり寝ることはないのですが、こちらのサロンさんでは気持ちよく爆睡でした! 料金もお手頃価格で行きやすかったです。 またハワイに来たらお伺いしたいです! ありがとうございました。

Reasonable priceMassage
Yvonne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had a couples massage and really enjoyed our services.

Great priceMassage
plus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

日本語対応で良かった! マッサージも気持ちいい!

Reasonable priceMassage
Yoshi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Clean, comfortable, professional and most importantly incredible massages. I like my massages very strong and this place is one of the few places I’ve ever been that can actually deliver a deep tissue massage!

Reasonable priceMassage
Sidian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

vivian is really good! We have a really session!

Reasonable priceMassage
Rae2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have gotten a lot of massages in a lot places and this wss definitely one of the best!!!

Great priceMassage
Dominique4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very nice comfy and relaxing environment. No harsh or strong smells. The massager and staff are very friendly and kind. I got an hour long massage and the price I felt was perfect for it. I will return. Highly recommend!

Great priceMassage
StevenLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Incredible experience and value. I’ll be back for sure

Reasonable priceMassage
Shelby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

So thankful to have found this place!!! amazing hospitality and high level expertise. Auntie got knots out I didn’t even know I had, great pressure and technique if you’re sore and looking for relief. highly recommend

Great priceMassage
mieko1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

肩こりがスッキリしました 体が軽くなった

Reasonable priceMassage
有田佳子1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★

時間を間違えたにもかかわらず、親切に対応していただきました。施術も気持ちよかった☺

Reasonable priceMassage
Maddison11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

So relaxing! My husband and I came here on our honeymoon. One of the best massages! Everyone is so nice and friendly!🤍

Great priceMassage
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Excellent couples massage very pharaoh very relaxing and got all the knots out would definitely come back

Great priceMassage
유채리1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

분위기 아늑하고 친절합니다. 커플 마사지 받았는데 이 근처 마사지샵 중에서 비교적 가격이 합리적입니다. 컨디션을 계속 신경써 주세요. 에어컨이 빵빵해서 저는 개인적으로 좀 추웠는데, 시원하고 쾌적한걸 좋아하시면 딱 맞을 것 같아요.

Customer photo from 유채리's reviewCustomer photo from 유채리's review
Reasonable priceMassage
JoseLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We came here after a quick google search, the staff and massage where great thinking of booking again before our vacation ends

Great priceMassage
Adeline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing massage experience! Me and friends got the tsubaki special thai oil massage. The masseuse were professional and communicative, and were very thorough with making sure we had all specific areas we wanted addressed! Well worth it!

Reasonable priceMassage
C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

夫とペア60分コースを受けました。日本からハワイに到着してその日の夕方に受けたので渡航の疲れが取れて最高でした!他のお店の金額と比べても圧倒的にお得かと思います。サービスでお水いっぱいもらえます!

Customer photo from C's review
Great priceMassage
Dejanae7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The couples massage was wonderful. Very professional and friendly staff.

Reasonable priceMassage
Jacquie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful couples massage! Off the main strip but worth it

Great priceMassage

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 39%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Massage486$70–$124
Spa packages7—
Massage therapy2—

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